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Samsung NQ70T5511DG/AA User Manual - Page 49

Troubleshooting, Control Display, For the Microwave Oven

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Troubleshooting Samsung works hard to ensure that you don't have problems with your new electric oven. If you run into unexpected trouble, look first for a solution in the tables starting below. If you're still having trouble after trying the suggested solution, call Samsung at 1-800-SAMSUNG (726-7864). Control Display Symptom The display goes blank. The buttons cannot be pressed properly. Possible cause A fuse in your home may be blown or the circuit breaker tripped. • There is foreign matter caught between the buttons • Touch model: There is moisture on the exterior • The lock function is set Solution Replace the fuse or reset the circuit breaker. • Remove the foreign matter and try again. • Remove the moisture and try again. • Check whether the lock function is set. For the Microwave Oven Symptom General The buttons cannot be pressed properly. The oven does not work. Cause Foreign matter may be caught between the buttons. For touch models: Moisture is on the exterior. Child lock is activated. Power is not supplied. The door is open. The door open safety mechanisms are covered in foreign matter. The oven stops while The user has opened the in operation. door to turn food over. Action Remove the foreign matter and try again. Wipe the moisture from the exterior. Deactivate Child lock. Make sure power is supplied. Make sure the oven is plugged in. Check if a fuse has been blown or ciruit breaker has been tripped. Close the door and try again. Remove the foreign matter and try again. After turning over the food, press the Start button again to start operation. Troubleshooting NQ70R5510DG_AA_DG68-01148A-02_EN.indd 49 English 49 11/11/2019 5:51:13 PM

Section	Page
NQ70R5510DG_AA_DG68-01148A-02_EN	1
Important safety instructions	3
Introducing your new oven	19
Overview	19
What’s included with your oven	19
Before you begin	20
Energy saving tips	20
Turntable (For microwave oven)	20
Basic operations	21
Control panel	21
Setting the clock	22
Setting the kitchen timer	22
Control Lockout	23
Setting the power level	23
Timed Cooking	23
Minimum and maximum settings	24
Microwave Oven (Upper Oven)	24
Microwave	24
Broil	25
Popcorn	25
Defrost	26
Sensor Cook	27
Auto Cook	30
Soften/Melt	32
Oven (Lower Oven)	33
Timed Cooking	33
Delay Start	34
Turning the light on and off	34
Using the oven racks	34
Baking	36
Broiling	36
Using Bread Proof	37
Using Keep Warm	37
Using Settings	38
Using the Sabbath feature	40
Using Smart Control (Lower oven only)	41
Maintaining your appliance	42
Self-cleaning (Lower oven only)	42
Wall Oven Steam Clean	44
Care and cleaning of the oven	45
Removing the oven door (Lower oven only)	46
Replacing the oven door (Lower oven only)	47
Changing the oven light (Lower oven only)	48
Troubleshooting	49
Control Display	49
For the Microwave Oven	49
For the Lower Oven	52
Information codes	54
Warranty (U.S.A)	55
Warranty (CANADA)	57
Open Source Announcement	58
NQ70R5510DG_AA_DG68-01148A-02_MES	61
Instrucciones de seguridad importantes	63
Introducción a su nuevo horno	79
Descripción general	79
Elementos incluidos con su horno	79
Antes de comenzar	80
Sugerencias para ahorrar energía	80
Plato giratorio (para horno de microondas)	80
Operaciones básicas	81
Panel de control	81
Ajuste del reloj	82
Cómo programar el temporizador de cocina	82
Traba de controles	83
Ajuste del nivel de potencia	83
Cocción con temporizador	83
Ajustes mínimos y máximos	84
Horno de microondas (Horno superior)	84
Microondas	84
Asar a la parrilla	85
Palomitas	85
Descongelar	86
Cocción con sensor	87
Cocción automática	90
Ablandar/Derretir	92
Horno (Horno inferior)	93
Cocción con temporizador	93
Inicio retardado	94
Cómo encender y apagar la luz	94
Uso de las parrillas del horno	94
Hornear	96
Asado a la parrilla	96
Uso de Entibiar pan para leudado.	97
Uso de Mantener temperatura	97
Uso de Configuración	98
Uso de la función Shabat	100
Uso de Smart Control (solo horno inferior)	101
Mantenimiento de su electrodoméstico	102
Autolimpieza (solo horno inferior)	102
Limpieza con vapor del horno de pared	104
Cuidado y limpieza del horno	105
Cómo retirar la puerta del horno (solo horno inferior)	106
Cómo reemplazar la puerta del horno (solo horno inferior)	107
Reemplazo de la luz del horno (solo horno inferior)	108
Resolución de problemas	109
Pantalla de control	109
Para el horno de microondas	109
Para el horno inferior	112
Códigos de información	114
Garantía limitada (Estados Unidos)	115
Garantía (CANADÁ)	117
Anuncio de código abierto	118
NQ70R5510DG_AA_DG68-01148A-02_CFR	121
Consignes de sécurité importantes	123
Présentation de votre nouveau four	139
Présentation	139
Accessoires fournis	139
Avant de commencer	140
Conseils pour économiser de l'énergie	140
Plateau tournant (pour le four à micro-ondes uniquement)	140
Fonctionnement de base	141
Panneau de commande	141
Réglage de l'horloge	142
Réglage de la minuterie	142
Verrouillage des commandes	143
Réglage de la puissance	143
Cuisson minutée	143
Réglages minimum et maximum	144
Four à micro-ondes (four supérieur)	144
Micro-ondes	144
Cuisson au gril	145
Maïs soufflé	145
Décongélation	146
Cuisson par capteur	147
Cuisson automatique	150
Faire ramollir/fondre	152
Four (Four inférieur)	153
Cuisson minutée	153
Départ différé	154
Activation et désactivation de l'éclairage	154
Utilisation des grilles du four	154
Cuisson traditionnelle	156
Cuisson au gril	156
Utilisation de la fonction Pain précuit.	157
Utilisation de la fonction Maintien au chaud	157
Utilisation de la fonction Paramètres	158
Utilisation de la fonction Shabbat	160
Utilisation de la fonction Smart Control (four inférieur uniquement)	161
Entretien de votre appareil	162
Auto-nettoyage (four inférieur uniquement)	162
Nettoyage vapeur de l'intérieur du four	164
Entretien et nettoyage du four	165
Retrait de la porte du four (four inférieur uniquement)	166
Réinstallation de la porte du four (four inférieur uniquement)	167
Changement de l'éclairage du four (four inférieur uniquement)	168
Dépannage	169
Écran de commande	169
Pour le four à micro-ondes	169
Pour le four inférieur	172
Codes d'information	174
Garantie (États-Unis)	175
Garantie (CANADA)	177

Match case Limit results 1 per page

English 49

Troubleshooting

Samsung works hard to ensure that you don’t have problems with your new

electric oven. If you run into unexpected trouble, look ﬁrst for a solution in the

tables starting below. If you’re still having trouble after trying the suggested

solution, call Samsung at 1-800-SAMSUNG (726-7864).

Control Display

Symptom

Possible cause

Solution

The display

goes blank.

A fuse in your home may be

blown or the circuit breaker

tripped.

Replace the fuse or reset the

circuit breaker.

The buttons

cannot be

pressed

properly.

•

There is foreign matter

caught between the

buttons

•

Touch model: There is

moisture on the exterior

•

The lock function is set

•

Remove the foreign

matter and try again.

•

Remove the moisture and

try again.

•

Check whether the lock

function is set.

For the Microwave Oven

Symptom

Cause

Action

General

The buttons cannot

be pressed properly.

Foreign matter may

be caught between the

buttons.

Remove the foreign matter and

try again.

For touch models:

Moisture is on the

exterior.

Wipe the moisture from the

exterior.

Child lock is activated.

Deactivate Child lock.

The oven does not

work.

Power is not supplied.

Make sure power is supplied.

Make sure the oven is plugged

in. Check if a fuse has been

blown or ciruit breaker has

been tripped.

The door is open.

Close the door and try again.

The door open safety

mechanisms are covered

in foreign matter.

Remove the foreign matter and

try again.

The oven stops while

in operation.

The user has opened the

door to turn food over.

After turning over the food,

press the

Start

button again to

start operation.

NQ70R5510DG_AA_DG68-01148A-02_EN.indd

11/11/2019

5:51:13 PM