Samsung NQ70T5511DG/AA User Manual - Page 52

For the Lower Oven, English, Symptom, Possible cause, Solution

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Troubleshooting For the Lower Oven Symptom The oven will not turn on. The oven light will not turn on. Possible cause The oven is not completely plugged into the electrical outlet. A fuse in your home may be blown or a circuit breaker may have tripped. The oven controls have been set improperly. The oven is too hot. Incomplete service wiring. Power outage. The light is loose or defective. The switch operating the light is broken. Solution Make sure the electrical plug is inserted into a live, properly grounded outlet. Replace the fuse or reset the circuit breaker. See the chapter on operating the oven starting on page 21. Allow the oven to cool. Call for service. Check to see if the house lights will turn on. If necessary, call your local electric company for service. • Tighten or replace the lamp. • Call for service if the door light does not turn on. Call for service. Symptom Possible cause The oven smokes excessively during broiling. The oven controls have not been set properly. The meat has been placed too close to the element. The meat has not been properly prepared. Food does not bake or roast properly. Grease has built up on oven surfaces. The oven controls have not been set correctly. The oven rack has been positioned incorrectly or is not level. Incorrect cookware or cookware of improper size is being used. The oven temperature needs to be adjusted. Solution Refer to the section on operating the oven starting on page 21. Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing. Remove excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact. Regular cleaning is necessary when broiling frequently. See the chapter on operating the oven starting on page 21. See the section on Using the oven racks starting on page 34. See the Temp Adjust section on page 38. Troubleshooting 52 English NQ70R5510DG_AA_DG68-01148A-02_EN.indd 52 11/11/2019 5:51:14 PM

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52 English
Troubleshooting
Troubleshooting
For the Lower Oven
Symptom
Possible cause
Solution
The oven will
not turn on.
The oven is not completely
plugged into the electrical
outlet.
Make sure the electrical
plug is inserted into a live,
properly grounded outlet.
A fuse in your home may be
blown or a circuit breaker
may have tripped.
Replace the fuse or reset the
circuit breaker.
The oven controls have been
set improperly.
See the chapter on operating
the oven starting on page
21
.
The oven is too hot.
Allow the oven to cool.
Incomplete service wiring.
Call for service.
Power outage.
Check to see if the house
lights will turn on. If
necessary, call your local
electric company for service.
The oven light
will not turn
on.
The light is loose or defective.
•
Tighten or replace the
lamp.
•
Call for service if the
door light does not turn
on.
The switch operating the light
is broken.
Call for service.
Symptom
Possible cause
Solution
The oven
smokes
excessively
during broiling.
The oven controls have not
been set properly.
Refer to the section on
operating the oven starting
on page
21
.
The meat has been placed too
close to the element.
Reposition the rack to provide
proper clearance between
the meat and the element.
Preheat the broil element for
searing.
The meat has not been
properly prepared.
Remove excess fat from the
meat. Cut away fatty edges
that may curl, leaving the
lean intact.
Grease has built up on oven
surfaces.
Regular cleaning is necessary
when broiling frequently.
Food does not
bake or roast
properly.
The oven controls have not
been set correctly.
See the chapter on operating
the oven starting on page
21
.
The oven rack has been
positioned incorrectly or is
not level.
See the section on Using the
oven racks starting on page
34
.
Incorrect cookware or
cookware of improper size is
being used.
The oven temperature needs
to be adjusted.
See the Temp Adjust section
on page
38
.
NQ70R5510DG_AA_DG68-01148A-02_EN.indd
52
11/11/2019
5:51:14 PM