Samsung UN40D5500RFXZA Manual - Page 184

Issues, Solutions❑and❑Explanations, ❑MENU

Page 184 highlights

Issues Solutions and Explanations When changing channels, the picture freezes or is distorted or delayed. ●● If the TV is connected to a cable box, please try to reset the box. (Reconnect the AC cord and wait until the cable box reboots. It may take up to 20 minutes.) ●● Set output resolution of the cable box to 1080i or 720p. Sound Problem First, perform the Sound Test to determine if your TV audio is operating properly. ◀ ●● Go to MENU - Support - Self Diagnosis - Sound Test ▶ If the audio is OK, the sound problem may caused by the source or signal. There is no sound or the sound is too low at maximum volume. ●● Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV. English

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English
Issues
Solutions❑and❑Explanations
When changing
channels, the picture
freezes or is distorted
or delayed.
If the TV is connected to a cable box, please try to reset
the box. (Reconnect the AC cord and wait until the cable
box reboots. It may take up to 20 minutes.)
Set output resolution of the cable box to 1080i or 720p.
Sound Problem
First, perform the
Sound❑Test
to determine if your TV audio
is operating properly.
Go to
❑MENU
-
Support❑
-
❑Self❑Diagnosis❑
-
❑Sound❑Test
If the audio is OK, the sound problem may caused by the
source or signal.
There is no sound or
the sound is too low
at maximum volume.
Please check the volume of the device (Cable/Sat Box,
DVD, Blu-ray, etc.) connected to your TV.