Sharp AL 800 AL-800 AL-840 Operation Manual - Page 38

Troubleshooting - problems

Page 38 highlights

TROUBLESHOOTING If any problem occurs, check the list below before contacting the SHARP service center. Problem Possible cause Solution See page: Copier does not operate. Copier plugged in? Power switch on? Front cover closed? Plug the copier into a grounded 15 outlet. Turn the power switch on. 17 Gently close the front cover . - Blank copies Is the original placed face Place the original face down on 19 down on the original the original table. table? Is the copier in the Press any key to cancel the 25 Power save ( ) preheat mode? preheat mode. indicator on. Is the copier in the auto Press the print ( ) key to 25 power shut-off mode? cancel the auto power shut-off mode. Is original image too dark Adjust the exposure manually. 21 or too light? Copies are too Is the copier in the dark or too light. automatic exposure Adjust the automatic exposure 42 level. mode? Is the copier in the photo Cancel the photo exposure 21 Dust, dirt, smudges appear on copies. exposure mode? Original table or original cover dirty? Original smudged or blotchy? mode. Clean regularly. Use a clean original. 32 6 - Copier trouble? Part of images missing. Is drum cartridge clean? Non-standard paper used? Paper misfeeds frequently. Images rub off the copy easily. Paper curled or damp? Pieces of paper inside copier? Paper guide in the paper tray not set properly? Too much paper in the paper tray? TD cartridge or drum cartridge not installed properly. Is the copy paper too heavy? Paper damp? Clean the drum cartridge. 32 Use standard paper. If using 18 special papers, feed the paper one sheet at a time. Store copy paper flat in the - wrapper in a dry location. Remove all pieces of misfed 34 paper. Set the guide properly 14 depending on the paper size. Remove excessive paper from 14 the paper tray. Ensure that the TD cartridge and 28, drum cartridge are installed 29 properly. Use copy paper within the 18 specified range. Replace with dry copy paper. If 44 the copier is not used for a long time, remove the paper from the paper tray and store it in its wrapper in a dry location. 37

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51

37
6
Copier trouble?
TROUBLESHOOTING
If any problem occurs, check the list below before contacting the SHARP service center.
See
page:
15
17
19
25
25
42
21
32
32
21
Solution
Copier does not
operate.
Blank copies
Copier plugged in?
Problem
Possible cause
Plug the copier into a grounded
outlet.
Power switch on?
Turn the power switch on.
Front cover closed?
Gently close the front cover .
Is the original placed face
down on the original
table?
Place the original face down on
the original table.
Power save (
)
indicator on.
Is the copier in the
preheat mode?
Press any key to cancel the
preheat mode.
Adjust the exposure manually.
Adjust the automatic exposure
level.
Is original image too dark
or too light?
Is the copier in the
automatic exposure
mode?
Is the copier in the auto
power shut-off mode?
Press the print (
) key to
cancel the auto power shut-off
mode.
Copies are too
dark or too light.
Is the copier in the photo
exposure mode?
Cancel the photo exposure
mode.
Dust, dirt,
smudges appear
on copies.
Original table or original
cover dirty?
Clean regularly.
Use a clean original.
Clean the drum cartridge.
Original smudged or
blotchy?
Is drum cartridge clean?
18
14
14
34
18
28,
29
44
Paper misfeeds
frequently.
Non-standard paper
used?
Use standard paper. If using
special papers, feed the paper
one sheet at a time.
Paper curled or damp?
Store copy paper flat in the
wrapper in a dry location.
Pieces of paper inside
copier?
Paper damp?
Remove all pieces of misfed
paper.
Paper guide in the paper
tray not set properly?
Too much paper in the
paper tray?
TD cartridge or drum
cartridge not installed
properly.
Ensure that the TD cartridge and
drum cartridge are installed
properly.
Set the guide properly
depending on the paper size.
Remove excessive paper from
the paper tray.
Use copy paper within the
specified range.
Replace with dry copy paper. If
the copier is not used for a long
time, remove the paper from the
paper tray and store it in its
wrapper in a dry location.
Is the copy paper too
heavy?
Images rub off
the copy easily.
Part of images
missing.