Sony DCR-SR300 Handycam® Handbook - Page 94

Troubleshooting, Overall operations/Easy, Handycam operation/Remote, Commander - repair

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Page 94 highlights

Troubleshooting Troubleshooting If you run into any problems using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer. • Overall operations/Easy Handycam operation/Remote Commander 94 • Batteries/Power sources 95 • LCD screen 96 • "Memory Stick Duo 96 • Recording 97 • Playing back images on your camcorder 99 • Editing images on your camcorder ........100 • Dubbing/Connecting to other devices 100 • Connecting to a computer 100 • Functions that cannot be used simultaneously 102 Notes before sending your camcorder for repair • Your camcorder may be required to initialize or change the current hard disk of the camcorder, depending on the problem. In the event of this, the data stored on the hard disk will be deleted. Be sure to save the data on the internal hard disk (p. 37) on other media (backup) before sending your camcorder for repair. We will not compensate you for any loss of hard disk data. • During repair, we may check a minimum amount of data stored on the hard disk in order to investigate the problem. However, your Sony dealer will neither copy nor retain your data. Overall operations/Easy Handycam operation/Remote Commander The power does not turn on. • Attach a charged battery pack to the camcorder (p. 13). • Connect the plug of the AC Adaptor to the wall outlet (p. 13). • Set the camcorder onto the Handycam Station securely (p. 13). The camcorder does not operate even when the power is set to on. • It takes a few seconds for your camcorder to be ready to shoot after the power is turned on. This is not a malfunction. • Disconnect the AC Adaptor from the wall outlet or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press the RESET button (p. 119) using a sharppointed object. (If you press the RESET button, all settings, including the clock setting, are reset.) • The temperature of your camcorder is extremely high. Turn off your camcorder and leave it for a while in a cool place. • The temperature of your camcorder is extremely low. Turn off the camcorder and take it to a warm place. Leave the camcorder there for a while, then turn on the camcorder. Buttons do not work. • During Easy Handycam operation, the following buttons/functions are not available. - BACK LIGHT button (p. 28) - Playback zoom (p. 33) - To turn on and off the LCD backlight (Pressing and holding the DISP/BATT INFO button for a few seconds) (p. 19) 94

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94
Troubleshooting
Troubleshooting
If you run into any problems using your
camcorder, use the following table to
troubleshoot the problem. If the problem
persists, disconnect the power source and
contact your Sony dealer.
• Overall operations/Easy Handycam
operation/Remote Commander
.............
94
• Batteries/Power sources
........................
95
• LCD screen
............................................
96
• “Memory Stick Duo”
............................
96
• Recording
..............................................
97
• Playing back images on your
camcorder
............................................
99
•
Editing images on your camcorder
........
100
• Dubbing/Connecting to other
devices
...............................................
100
• Connecting to a computer
...................
100
• Functions that cannot be used
simultaneously
.....................................
102
Notes before sending your camcorder
for repair
• Your camcorder may be required to
initialize or change the current hard disk
of the camcorder, depending on the
problem. In the event of this, the data
stored on the hard disk will be deleted. Be
sure to save the data on the internal hard
disk (p. 37) on other media (backup)
before sending your camcorder for repair.
We will not compensate you for any loss
of hard disk data.
• During repair, we may check a minimum
amount of data stored on the hard disk in
order to investigate the problem.
However, your Sony dealer will neither
copy nor retain your data.
The power does not turn on.
•
Attach a charged battery pack to the
camcorder (p. 13).
•
Connect the plug of the AC Adaptor to the
wall outlet (p. 13).
•
Set the camcorder onto the Handycam
Station securely (p. 13).
The camcorder does not operate
even when the power is set to on.
•
It takes a few seconds for your camcorder
to be ready to shoot after the power is
turned on. This is not a malfunction.
•
Disconnect the AC Adaptor from the wall
outlet or remove the battery pack, then
reconnect it after about 1 minute. If the
functions still do not work, press the
RESET button (p. 119) using a sharp-
pointed object. (If you press the RESET
button, all settings, including the clock
setting, are reset.)
•
The temperature of your camcorder is
extremely high. Turn off your camcorder
and leave it for a while in a cool place.
•
The temperature of your camcorder is
extremely low. Turn off the camcorder and
take it to a warm place. Leave the
camcorder there for a while, then turn on
the camcorder.
Buttons do not work.
•
During Easy Handycam operation, the
following buttons/functions are not
available.
– BACK LIGHT button (p. 28)
– Playback zoom (p. 33)
– To turn on and off the LCD backlight
(Pressing and holding the DISP/BATT
INFO button for a few seconds) (p. 19)
Overall operations/Easy
Handycam operation/Remote
Commander