Sony DCR-TRV39 Operating Instructions (primary manual) - Page 178
— Troubleshooting —, Types of trouble and how to correct trouble
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- Troubleshooting - Types of trouble and how to correct trouble If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer. If "C:ss:ss" appears on the screen, the self-diagnosis display function has activated. See page 186. During recording Symptom Cause and/or Corrective Actions START/STOP does not operate. • The POWER switch is not set to CAMERA. c Set it to CAMERA (p. 26). • Your camcorder automatically turns off to prevent the battery pack from running out and to protect the tape when your camcorder has been during recording standby for more than five minutes. c Set the POWER switch to OFF (CHG) and then to CAMERA. • The tape has run out. c Rewind the tape or insert a new one (p. 8, 39). • The write-protect tab is set to expose the red mark. c Use a new cassette or slide the tab (p. 190). • The tape is stuck to the drum (moisture condensation). c Eject the cassette and leave your camcorder for at least one hour to acclimatize (p. 197). The power goes off. • Your camcorder automatically turns off to prevent the battery pack from running out and to protect the tape when your camcorder has been during recording standby for more than five minutes. c Set the POWER switch to OFF (CHG) and then to CAMERA. • The battery pack is dead or nearly dead. c Install a fully charged battery pack. The picture in the viewfinder is not clear. • The viewfinder lens is not adjusted. c Adjust the viewfinder lens (p. 31). SteadyShot does not work. • STEADYSHOT is set to OFF in the menu settings. c Set it to ON (p. 169). The autofocusing function does not work. • The setting is the manual focus. c Press FOCUS to set to the autofocus (p. 62). • Shooting conditions are not suitable for autofocus. c Adjust to focus manually (p. 62). The picture does not appear in the viewfinder. • The LCD panel is open. c Close the LCD panel (p. 29). A vertical band appears when you shoot a subject such as lights or a candle flame against a dark background. • The contrast between the subject and background is too high. This is not a malfunction. A vertical band appears when you shoot a very bright subject. • This is not a malfunction. Some tiny spots in white, red, blue or • SLOW SHTR, Super NightShot or Color Slow Shutter is green appear on the screen. activated. This is not a malfunction. 178