Sony KV-27FS100 Operating Instructions - Page 51

Other Information Problem Cable stations don't seem to work Remote control does not operate Cannot change channels with the remote control Cannot access other menus when using the Basic menu The remote control doesn't work in PIP mode There is no window picture or it is just static I get the same program in the window picture as in the main picture I cannot get anything but TV The TV needs to be cleaned Possible Solutions ❏ Make sure Cable is set to On in the Channel Setup menu (page 27). ❏ Perform Auto Program to add channels that are not presently in the memory (page 17). ❏ Press TV (FUNCTION) when operating your TV. ❏ Check the orientation of the batteries. ❏ Batteries could be weak. Replace them (page 2). ❏ Move the TV three to four feet away from fluorescent lights. ❏ Make sure you have not inadvertently switched your TV from the channel 3 or 4 setting if you are using another device to change channels. ❏ If you are using another device to control channels, be sure that you have pressed the FUNCTION button for that device. For example, if you are using your VCR to control channels, be sure to press the VCR/DVD FUNCTION buttons (page 4). ❏ If you use the button to close the Basic menu, only the Basic menu appears when you press again. To access the other menus, select the Advanced Menu option (page 37). ❏ Press the TV FUNCTION button. You may have inadvertently pressed the VCR/DVD FUNCTION button, which changes the PIP buttons to VCR mode (page 21). ❏ Be sure your PIP window picture is set to a video source/channel that has a program airing. ❏ You may be tuned to a video input with nothing connected to it. Try cycling through your video inputs using the yellow PIP TV/VIDEO button with the red dot (page 21). ❏ Both may be set to the same channel. Try changing channels in either the main picture or the window picture (page 21). ❏ Your TV may be set up to select all your channels through a cable box. The cable box will only unscramble one signal at a time, so you cannot use the PIP feature. If possible, run a direct cable to the VHF/UHF jack on your TV. This will only work if your cable system provides an unscrambled signal (page 9). ❏ Be sure that you did not set the video label in the Setup menu (page 36) to skip your video inputs. If a video input has been set to "Skip", it will be skipped when pressing the TV/Video buttons for either the main or PIP pictures. ❏ Clean the TV with a soft dry cloth. Never use strong solvents such as thinner or benzine, which might damage the finish of the cabinet. 43