Sony PEG-SJ33 Troubleshooting Q&A - Page 5

Contents of Troubleshooting

Page 5 highlights

Contents of Troubleshooting Symptoms Page Your CLIÉ handheld does not operate properly You cannot turn on your CLIÉ handheld Page 13 The screen is not displayed although the LED indicator is on Page 13 You cannot operate your CLIÉ handheld Page 14 Your CLIÉ handheld turns itself off Page 14 Your CLIÉ handheld does not make any sound Page 14 The backlight does not turn on when you adjust the brightness Page 15 level You cannot see the LCD properly Page 15 You cannot operate software or applications properly after Page 15 performing a reset You cannot use the Jog Dial™ navigator You cannot perform the HotSync® operation Page 16 Verify the following first You cannot cancel the HotSync® operation midway Page 16 Page 18 You cannot synchronize data of some applications when performing the HotSync® operation Page 18 You cannot back up some data to your computer via the HotSync® operation Page 19 You cannot start the Palm™ Desktop for CLIÉ software or Page 19 select it from the menu HotSync Manager does not start (The HotSync icon is not displayed in the Windows task tray on the desktop screen of your computer) When you perform the HotSync® operation, the e-mail software of your computer starts You cannot perform the HotSync® operation via a modem Page 20 Page 20 Page 20 Continued on next page 5

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5
Contents of Troubleshooting
Symptoms
Page
Your CLIÉ handheld does not operate properly
You cannot turn on your CLIÉ handheld
Page 13
The screen is not displayed although the LED indicator is on
Page 13
You cannot operate your CLIÉ handheld
Page 14
Your CLIÉ handheld turns itself off
Page 14
Your CLIÉ handheld does not make any sound
Page 14
The backlight does not turn on when you adjust the brightness
level
Page 15
You cannot see the LCD properly
Page 15
You cannot operate software or applications properly after
performing a reset
Page 15
You cannot use the Jog Dial™ navigator
Page 16
You cannot perform the HotSync
®
operation
Verify the following first
Page 16
You cannot cancel the HotSync
®
operation midway
Page 18
You cannot synchronize data of some applications when
performing the HotSync
®
operation
Page 18
You cannot back up some data to your computer via the
HotSync
®
operation
Page 19
You cannot start the Palm™ Desktop for CLIÉ software or
select it from the menu
Page 19
HotSync Manager
does not start (The HotSync
icon is
not displayed in the Windows task tray on the desktop screen
of your computer)
Page 20
When you perform the HotSync
®
operation, the e-mail
software of your computer starts
Page 20
You cannot perform the HotSync
®
operation via a
modem
Page 20
Continued on next page
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