Vtech Cordless Phone with Digital Answering System and Caller ID User Manual ( - Page 50

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Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. Problem Suggestion My telephone does not work at all. • Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base after use. • Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. • Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack. • Unplug the unit's electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the handset and telephone base to synchronize. • Charge the battery in the handset for at least 16 hours. • Remove and re-insert the battery. If that still does not work, it may be necessary to purchase a new battery. • Disconnect the telephone base from the jack and plug in a working telephone. If this telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company. LOW BATTERY is displayed on screen. • Place the handset in the telephone base or charger for recharging. • Remove and re-install the battery and use it normally until fully depleted, then recharge the handset on the telephone base for 16 hours. • If the above measures do not correct the problem, the battery may need to be replaced. Appendix www.vtechphones.com 47

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www.vtechphones.com
47
Appendix
Troubleshooting
Problem
Suggestion
My telephone does not
work at all.
Make sure the battery ±s ±nstalled and charged correctly (page 3). For opt±mum da±ly
performance, return the handset to the telephone base after use.
Make sure the power adapter ±s securely plugged ±nto an outlet not controlled by a wall
sw±tch.
Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.
Unplug the un±t’s electr±cal power. Wa±t for approx±mately 15 seconds, then plug ±t back ±n.
Allow up to one m±nute for the handset and telephone base to synchron±ze.
Charge the battery ±n the handset for at least 16 hours.
Remove and re-±nsert the battery. If that st±ll does not work, ±t may be necessary to purchase
a new battery.
D±sconnect the telephone base from the jack and plug ±n a work±ng telephone. If th±s telephone
does not work, the problem ±s probably ±n the w±r±ng or the local serv±ce. Call the local telephone
company.
•
•
•
•
•
•
•
LOW BATTERY
±s
d±splayed on screen.
Place the handset ±n the telephone base or charger for recharg±ng.
Remove and re-±nstall the battery and use ±t normally unt±l fully depleted, then recharge the
handset on the telephone base for 16 hours.
If the above measures do not correct the problem, the battery may need to be replaced.
•
•
•
If you have difficulty with your telephone, please try the suggestions below.
For Customer Service, visit
our webs±te at www.vtechphones.com, or call 1 (800) 595-9511; ±n Canada, call 1 (800) 267-7377.