Vtech Cordless Phone with Digital Answering System and Caller ID User Manual ( - Page 56

CHAN/REMOVE, I hear other calls when, telephone company., Press, handset, and none

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Troubleshooting Problem Suggestion I hear other calls when using the telephone. • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If there are still other calls, the problem is probably in the wiring or local service. Call your local telephone company. • Press CHAN/REMOVE to switch to a clearer channel when on a call. I hear noise in the handset, and none of the keys or buttons work. • Make sure the telephone line cord is plugged in securely. • Remove and re-insert the battery. My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID. • Both you and the caller's telephone companies must use equipment which are compatible with caller ID service. • If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Appendix www.vtechphones.com 53

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www.vtechphones.com
53
Appendix
Troubleshooting
Problem
Suggestion
I hear other calls when
us±ng the telephone.
D±sconnect the telephone base from the telephone jack. Plug ±n a d±fferent telephone. If
there are st±ll other calls, the problem ±s probably ±n the w±r±ng or local serv±ce. Call your local
telephone company.
Press
CHAN/REMOVE
to sw±tch to a clearer channel when on a call.
•
•
I hear no±se ±n the
handset, and none of
the keys or buttons
work.
Make sure the telephone l±ne cord ±s plugged ±n securely.
Remove and re-±nsert the battery.
•
•
My caller ID features are
not work±ng properly.
Caller ID ±s a subscr±pt±on serv±ce. You must subscr±be to th±s serv±ce from your local telephone
company for th±s feature to work on your telephone.
The caller may not be call±ng from an area wh±ch supports caller ID.
Both you and the caller’s telephone compan±es must use equ±pment wh±ch are compat±ble
w±th caller ID serv±ce.
If you subscr±be to h±gh-speed Internet serv±ce (D±g±tal Subscr±ber L±ne - DSL) through your
telephone lines, you must install a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about DSL filters.
•
•
•
•