Vtech Cordless Phone with Digital Answering System and Caller ID User Manual ( - Page 55

cordless handset., telephone, company charges may apply.

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Troubleshooting Problem Suggestion There is noise or interference during a telephone conversation. My calls cut in and out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. • Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn't solve the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector. • The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably a higher location for better reception. • Disconnect the telephone base from the telephone jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact the local telephone company (charges may apply). • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply). • If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. 52 www.vtechphones.com

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www.vtechphones.com
52
Troubleshooting
Problem
Suggestion
There ±s no±se
or ±nterference
dur±ng a telephone
conversat±on.
My calls cut ±n and out
when I am us±ng the
cordless handset.
The handset may be out of range. Move ±t closer to the telephone base.
Appl±ances or other cordless telephones plugged ±nto the same c±rcu±t as the telephone base
can cause ±nterference. Try mov±ng the appl±ance or telephone base to another outlet.
Other electron±c products can cause ±nterference to your cordless telephone. Try ±nstall±ng your
telephone as far away as poss±ble from the follow±ng electron±c dev±ces: w±reless routers, rad±os,
rad±o towers, pager towers, cellular telephones, d±g±tal telephones, ±ntercoms, room mon±tors,
telev±s±ons, VCRs, personal computers, k±tchen appl±ances, and other cordless telephones.
If your telephone ±s plugged ±n w±th a modem or a surge protector, plug the telephone (or
modem/surge protector) ±nto a d±fferent locat±on. If th±s doesn’t solve the problem, re-locate
your telephone or modem farther apart from each other, or use a d±fferent surge protector.
The layout of your home or office might be limiting the operating range. Try moving the telephone
base to another locat±on, preferably a h±gher locat±on for better recept±on.
D±sconnect the telephone base from the telephone jack and plug ±n a corded telephone. If
calls are st±ll not clear, the problem ±s probably ±n the w±r±ng or local serv±ce. Contact the local
telephone
company (charges may apply).
If the other telephones ±n your home are hav±ng the same problem, the problem ±s ±n the w±r±ng
or local serv±ce. Contact the local telephone company (charges may apply).
If you subscr±be to h±gh-speed Internet serv±ce (D±g±tal Subscr±ber L±ne - DSL) through your
telephone lines, you must install a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about DSL filters.
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