Xerox 5550N User Guide (English) - Page 204
Black Prints - drum cartridge
UPC - 095205737257
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Black Prints The entire printed page is black. Print-Quality Problems Possible Causes The drum cartridge may be defective. Printable data from the computer may be corrupted. Solutions Replace the drum cartridge. Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and the printer, and the application software. ■ If the connections appear normal, contact your Customer Support Center. Phaser® 5550 Printer 6-60
Print-Quality Problems
Phaser® 5550 Printer
6-60
Black Prints
The entire printed page is black.
Possible Causes
Solutions
The drum cartridge may be defective.
Replace the drum cartridge.
Printable data from the computer may be
corrupted.
Print a Configuration page.
■
If the Configuration page prints correctly,
check the interface cable between the
computer and the printer, and the application
software.
■
If the connections appear normal, contact
your Customer Support Center.