Table of Contents
Cloud Storage User’s Guide
12
27.3.3 Backup: Step 3
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325
27.3.4 Backup: Step 4
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326
27.3.5 Edit Job Screen
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327
27.3.6 Edit Job: Step 1
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328
27.3.7 Edit Job: Step 2
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329
27.3.8 Restore Archive Screen
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330
27.3.9 Restore Archive: Step 1
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330
27.3.10 Restore Archive: Step 2
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331
27.3.11 Restore Archive: Step 3
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331
27.4 Restore Screen
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332
27.4.1 Restore: Step 1
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332
27.4.2 Restore: Step 2
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334
27.4.3 Restore: Step 3
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334
27.4.4 Restore: Step 4
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335
27.5 Configuration File Backup and Restoration
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336
Chapter
28
Troubleshooting
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337
28.1 Troubleshooting Overview
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337
28.2 Power, Hardware, Connections, and LEDs
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337
28.3 NAS Starter Utility
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339
28.4 NAS Login and Access
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340
28.4.1 Enabling Scripting of Safe ActiveX Controls
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341
28.5 I Cannot Access The NAS
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343
28.6 Users Cannot Access the NAS
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344
28.7 External USB Drives
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345
28.8 Storage
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345
28.9 Firmware
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346
28.10 File Transfer
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346
28.11 Networking
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347
28.12 Some Features’ Screens Do Not Display
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347
28.13 Media Server Functions
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348
28.14 Download Service Functions
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350
28.15 Web Publishing
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350
28.16 Auto Upload
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351
28.17 Package Management
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352
28.18 Backups
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352
28.19 Google Drive
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353
Appendix
A
Product Specifications
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354
Appendix
B
Customer Support
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355
Appendix
C
Legal Information
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361