1994 Chevrolet Blazer Owner's Manual - Page 327
1994 Chevrolet Blazer Manual
Page 327 highlights
When contacting Chevrolet, please remember that your concern will likely be resolvedin the dealership, using the dealership's facilities, equipment and personnel. That is why we suggest you follow Step Onefirst if you have a concern. Customer Assistance for the Hearing or Speech Impaired(TDD) To assist customers who have hearing difficulties, Chevrolet has installed special TDD (Telecommunication Devices for the Deaf) equipment at its Customer AssistanceCenter. Any hearing or speech impaired customer who has access to a TDD or aconventional teletypewriter (TTY)can communicate with Chevrolet by dialing: 1-800-TDD-CHEV (1-800-833-2438). (TDD users in Canada can dial 1-800-263-3830.) GM Participation inBBB AUTO LINE Alternative Dispute Resolution Program * *This program may not be available in all states, depending on state law. Canadian owners refer to your Warranty andOwner Assistance information booklet. General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program. Both Chevrolet and your Chevrolet dealerare committed to making sure you are completely satisfied with your new vehicle. Our experience has shown if a situation arises where you feel your concern has not been adequately addressed, that the CustomerSatisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third-party can assist in arriving repairs or interpretation of at a solution to a disagreement regarding vehicle the New Vehicle Limited Warranty. To assist in resolving these disagreements Chevroletvoluntarily participates in BBB AUTO LINE. BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle disputesbetween customers and automobile manufacturers. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address: BBB AUTO LINE Council of Better BusinessBureaus 4200 Wilson Boulevard Suite 800 Arlington, VA Telephone: 1-800-955-5 100 22203 8-3