1994 Chevrolet Blazer Owner's Manual - Page 327

1994 Chevrolet Blazer Manual

Page 327 highlights

When contacting Chevrolet, please remember that your concern will likely be resolvedin the dealership, using the dealership's facilities, equipment and personnel. That is why we suggest you follow Step Onefirst if you have a concern. Customer Assistance for the Hearing or Speech Impaired(TDD) To assist customers who have hearing difficulties, Chevrolet has installed special TDD (Telecommunication Devices for the Deaf) equipment at its Customer AssistanceCenter. Any hearing or speech impaired customer who has access to a TDD or aconventional teletypewriter (TTY)can communicate with Chevrolet by dialing: 1-800-TDD-CHEV (1-800-833-2438). (TDD users in Canada can dial 1-800-263-3830.) GM Participation inBBB AUTO LINE Alternative Dispute Resolution Program * *This program may not be available in all states, depending on state law. Canadian owners refer to your Warranty andOwner Assistance information booklet. General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program. Both Chevrolet and your Chevrolet dealerare committed to making sure you are completely satisfied with your new vehicle. Our experience has shown if a situation arises where you feel your concern has not been adequately addressed, that the CustomerSatisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third-party can assist in arriving repairs or interpretation of at a solution to a disagreement regarding vehicle the New Vehicle Limited Warranty. To assist in resolving these disagreements Chevroletvoluntarily participates in BBB AUTO LINE. BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle disputesbetween customers and automobile manufacturers. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address: BBB AUTO LINE Council of Better BusinessBureaus 4200 Wilson Boulevard Suite 800 Arlington, VA Telephone: 1-800-955-5 100 22203 8-3

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When contacting
Chevrolet,
please
remember that your concern will likely
be
resolvedin the dealership, using the dealership’s facilities,
equipment
and personnel. That is
why
we suggest you follow Step
One first
if
you have
a
concern.
Customer
Assistance
for
the
Hearing
or
Speech
Impaired (TDD)
To
assist customers who have hearing difficulties, Chevrolet has installed
special TDD (Telecommunication Devices for
the
Deaf)
equipment
at
its
Customer
Assistance Center. Any hearing or speech impaired customer who
has access to
a
TDD
or
a conventional teletypewriter
(TTY) can
communicate with Chevrolet by dialing: 1-800-TDD-CHEV
(1-800-833-2438).
(TDD users
in
Canada can dial 1-800-263-3830.)
GM
Participation
in
BBB
AUTO
LINE
-
Alternative
Dispute
Resolution
Program
*
*This program may not
be
available
in
all states, depending on state law.
Canadian owners refer to your
Warranty
and Owner Assistance information
booklet. General Motors reserves the right to change eligibility limitations
and/or to discontinue its participation
in
this program.
Both Chevrolet and your Chevrolet
dealer are committed to making sure
you are completely satisfied with your
new
vehicle. Our experience has
shown if a situation arises where you feel your concern has not
been
adequately addressed, that the
Customer Satisfaction Procedure described
earlier in this section
is
very successful.
There may
be instances where an impartial third-party
can assist in arriving
at a solution to
a
disagreement
regarding
vehicle
repairs or interpretation
of
the New
Vehicle Limited Warranty. To assist
in
resolving
these
disagreements
Chevrolet voluntarily participates in BBB
AUTO LINE.
BBB AUTO
LINE
is an
out-of-court
program administered by the Better
Business Bureau system to settle
disputes between customers and
automobile
manufacturers.
This
program
is
available free of charge to
customers who currently
own
or lease a
GM
vehicle.
If
you are not satisfied after following
the
Customer
Satisfaction Procedure,
you
may contact the
BBB
using the toll-free telephone number, or write
them at the following
address:
BBB AUTO LINE
Council of Better
Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA
Telephone:
1-800-955-5
100
22203
8-3