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1997 Chevrolet Monte Carlo Owner's Manual - Page 332

1997 Chevrolet Monte Carlo Manual

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Section 8 Customer Assistance Information Here you will find outhow to contact Chevroletif you need assistance. This section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-5 8-7 8-8 8-9 Customer Satisfaction Procedure Customer Assistance for Telephone Text ('M'Y) Users ChevroletIGeo Roadside Assistance Program Canadian Roadside Assistance Courtesy Transportation GM Participation in an Alternative Dispute Resolution Program 8- 10 8- 10 8-11 8-11 8-11 Warranty Information Reporting Safety Defects tothe United States Government Reporting Safety Defects the to Canadian Government Reporting Safety Defects to General Motors Ordering Service and Owner Publications in Canada 8-1

Section	Page
Table of Contents	2
Seats and Restraint Systems	14
Seats and Seat Controls	15
Safety Belts: They’re for Everyone	20
Here Are Questions Many People Ask About Safety Belts -- and the Answers	24
How to Wear Safety Belts Properly	25
Driver Position	26
Safety Belt Use During Pregnancy	32
Right Front Passenger Position	33
Air Bag System	33
Center Passenger Position	39
Rear Seat Passengers	40
Rear Safety Belt Comfort Guides for Children and Small Adults	43
Children	45
Child Restraints	47
Larger Children	55
Safety Belt Extender	58
Checking Your Restraint Systems	58
Replacing Restraint System Parts After a Crash	58
Features and Controls	60
Keys	61
Door Locks	63
Remote Keyless Entry	64
Trunk	67
Theft	68
PASS-Key II	69
New Vehicle “Break-In”	71
Ignition Positions	71
Starting Your Engine	72
Engine Coolant Heater	74
Automatic Transaxle Operation	75
Parking Brake	79
Shifting Into PARK (P)	80
Shifting Out of PARK (P)	83
Parking Over Things That Burn	83
Engine Exhaust	84
Running Your Engine While You’re Parked	84
Power Windows	85
Horn	86
Tilt Steering Wheel	86
Turn Signal/Multifunction Lever	86
Exterior Lamps	92
Interior Lamps	94
Mirrors	95
Storage Compartments	97
Ashtrays and Lighter	99
Sun Visors	99
Auxiliary Power Connection	101
Sunroof	102
Instrument Panel -- Your Information System	103
Instrument Panel Cluster	105
Warning Lights, Gages and Indicators	107
Comfort Controls and Audio Systems	120
Comfort Controls	121
Air Conditioning	123
Heating	123
Ventilation System	124
Ventilation Tips	124
Defogging and Defrosting	124
Rear Window Defogger	125
Audio Systems	125
Setting the Clock for Systems with Automatic Tone Control	125
AM-FM Stereo with Cassette Tape Player and Automatic Tone Control	126
AM-FM Stereo with Compact Disc Player and Automatic Tone Control	130
Theft-Deterrent Feature	134
Audio Steering Wheel Controls	136
Understanding Radio Reception	137
Tips About Your Audio System	137
Care of Your Cassette Tape Player	138
Care of Your Compact Discs	139
Fixed Mast Antenna	139
Your Driving and the Road	140
Defensive Driving	141
Drunken Driving	142
Control of a Vehicle	145
Braking	145
Steering	148
Off-Road Recovery	150
Passing	151
Loss of Control	152
Driving at Night	153
Driving in Rain and on Wet Roads	155
City Driving	158
Freeway Driving	159
Before Leaving on a Long Trip	160
Highway Hypnosis	161
Hill and Mountain Roads	161
Winter Driving	163
Loading Your Vehicle	167
Towing a Trailer	169
Problems on the Road	178
Hazard Warning Flashers	179
Jump Starting	180
Towing Your Vehicle	185
Engine Overheating	190
Cooling System	192
If a Tire Goes Flat	201
Changing a Flat Tire	201
Compact Spare Tire	212
If You’re Stuck: In Sand, Mud, Ice or Snow	213
Service and Appearance Care	216
Service	217
Fuel	219
Fuels in Foreign Countries	219
Filling Your Tank	220
Checking Things Under the Hood	222
Engine Oil	225
Air Cleaner	231
Automatic Transaxle Fluid	232
Engine Coolant	235
Power Steering Fluid	239
Windshield Washer Fluid	240
Brakes	245
Battery	246
Bulb Replacement	246
Halogen Bulbs	246
Windshield Wiper Blade Replacement	252
Tires	252
Appearance Care	260
Cleaning the Inside of Your Chevrolet	261
Care of Safety Belts	265
Cleaning Glass Surfaces	265
Cleaning the Outside of the Windshield and Wiper Blades	265
Weatherstrips	266
Cleaning the Outside of Your Chevrolet	266
Cleaning Aluminum Wheels	267
Cleaning Tires	267
Sheet Metal Damage	267
Finish Damage	268
Underbody Maintenance	268
Chemical Paint Spotting	268
Appearance Care Materials Chart	269
Vehicle Identification Number (VIN)	270
Service Parts Identification Label	270
Electrical System	271
Air Conditioning Refrigerants	280
Maintenance Schedule	282
Introduction	283
Your Vehicle and the Environment	283
Part A: Scheduled Maintenance Services	284
Using Your Maintenance Schedule	285
Selecting the Right Schedule	285
Part B: Owner Checks and Services	318
At Each Fuel Fill	318
At Least Once a Month	318
At Least Twice a Year	319
At Least Once a Year	319
Part C: Periodic Maintenance Inspections	322
Steering, Suspension and Front Drive Axle Boot and Seal Inspection	322
Exhaust System Inspection	322
Radiator and Heater Hose Inspection Throttle Linkage Inspection	322
Brake System Inspection	322
Part D: Recommended Fluids and Lubricants	323
Part E: Maintenance Record	325
Customer Assistance Information	332
Customer Satisfaction Procedure	333
Customer Assistance for Text Telephone(TTY) Users	335
Chevrolet/Geo Roadside Assistance Program	336
Canadian Roadside Assistance	338
Courtesy Transportation	339
GM Participation in an Alternative Dispute Resolution Program	340
Warranty Information	341
Reporting Safety Defects to the United States Government	341
Reporting Safety Defects to the Canadian Government	342
Reporting Safety Defects to General Motors	342
Ordering Service and Owner Publications in Canada	342