2014 Ford C-MAX Energi Owner Manual - Page 194
2014 Ford C-MAX Energi Manual
Page 194 highlights
Roadside Emergencies Crashes A crash or impact significant enough to require an emergency response for conventional vehicles would also require the same response for an electric or hybrid-electric vehicle. If possible Move your car to a safe, nearby location and remain on the scene. Roll down the windows before shutting your vehicle off. Place your vehicle in Park, set the parking brake, turn off the vehicle, activate the hazard lights, and move your key(s) at least 16 feet (5 meters) away from the vehicle. • As with any vehicle fire, do not inhale smoke, vapors or gas from the vehicle, as they may be hazardous. Remain a safe distance upwind and uphill from the vehicle fire. Stay out of the roadway and stay out of the way of any oncoming traffic while awaiting the arrival of emergency responders. • • Post-Incident • Do not store a severely damaged vehicle with a lithium-ion battery inside a structure or within 50 feet (15 meters) of any structure or vehicle. Make sure that passenger and cargo compartments remain ventilated (i.e., open window, door, or trunk). For vehicles in the United States, notify Ford Motor Company 1-800-392-3673 (then follow the prompts on the voice response menu), an authorized Ford dealer or service center as soon as possible as there may be other steps to secure and discharge the high-voltage battery. For vehicles in Canada, notify Ford Motor Company 1-800-565-3673 (then follow the prompts on the voice response menu), an authorized Ford dealer or service center as soon as possible as there may be other steps to secure and discharge the high-voltage battery. Call 911 if you observe leaking fluids, sparks, smoke or flames, or hear gurgling or bubbling from the high-voltage battery. • Always • Call 911 if assistance is needed and advise that an electric or hybrid-electric vehicle is involved. Do not touch exposed electrical components or the engine compartment, as a shock hazard may exist. Avoid contact with leaking fluids and gases, and remain out of the way of oncoming traffic until emergency responders arrive. When emergency responders arrive, tell them that the vehicle involved is an electric vehicle or hybrid vehicle. • • • • • Fires As with any vehicle, call 911 immediately if you see sparks, smoke or flames coming from the vehicle. • • Exit the vehicle immediately. Advise 911 that an electric or hybrid-electric vehicle is involved. • 192 C-MAX (CCG)