2014 Honda Civic 2014 Civic Navigation Manual - Page 221

2014 Honda Civic Manual

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uu Error Messages u Smartphone Connection Smartphone Connection Error Message This Smartphone is not supported. Smartphone is not compatible Unable to start the app. When safe, please check your mobile device. Lost communication with smartphone Unable to start the app. The cable is not connected. When safe, please check your The smartphone is not mobile device. connected properly. Lost communication with smartphone Appears when the HondaLink app is not installed in your smartphone. Try connecting your smartphone again. To view connection information: ● U.S.: handsfreelink.honda.com ● Canada: www.handsfreelink.ca Install the HondaLink app in your smartphone. For more information visit: ● U.S.: www.hondalink.com ● Canada: www.honda.ca/hondalink Cause Your phone is not compatible. Solution Your phone is not compatible with the system. Visit: ● U.S.: handsfreelink.honda.com ● Canada: www.handsfreelink.ca 220 Troubleshooting Unable to connect to mobile device using Bluetooth. Please check Settings in the Audio Unit. Appears when your phone is not Make sure that Bluetooth® function is turned ON in the system and paired with the system. your phone, and try pairing it again. 2 Pairing a Phone P. 170

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220
uu
Error Messages
u
Smartphone Connection
Troubleshooting
Smartphone Connection
Error Message
Cause
Solution
This Smartphone is not
supported.
Smartphone is not compatible
Unable to start the app.
When safe, please check your
mobile device.
Lost communication with
smartphone
Your phone is not compatible.
Your phone is not compatible with the system. Visit:
●
U.S.:
handsfreelink.honda.com
●
Canada:
www.handsfreelink.ca
Unable to start the app.
When safe, please check your
mobile device.
Lost communication with
smartphone
The cable is not connected.
Try connecting your smartphone again. To view connection
information:
●
U.S.:
handsfreelink.honda.com
●
Canada:
www.handsfreelink.ca
The smartphone is not
connected properly.
Appears when the HondaLink
app is not installed in your
smartphone.
Install the HondaLink app in your smartphone. For more
information visit:
●
U.S.:
www.hondalink.com
●
Canada:
www.honda.ca/hondalink
Unable to connect to mobile
device using Bluetooth.
Please check Settings in the
Audio Unit.
Appears when your phone is not
paired with the system.
Make sure that
Bluetooth
®
function is turned ON in the system and
your phone, and try pairing it again.
2
Pairing a Phone
P. 170