2014 Honda Civic 2014 Civic Navigation Manual - Page 227

Customer Assistance Resolving Problems If you run into a specific issue that you cannot resolve, consult the following help resources: • For navigation system issues: 2 Troubleshooting P. 206 Reporting Errors You can help to improve database accuracy by reporting any errors you encounter. • Report errors in freeways and main "verified" roads shown in black on the map at http://mapreporter.navteq.com/ dur-web-external/. • Please do not report errors in purple "unverified" roads. Maps for these areas are provided for reference only. 2 Unverified Routing P. 40 Honda Automobile Customer Service Contact Information Honda Navi American Honda Motor Co., Inc. Honda Automobile Customer Service Mail Stop 500-2N-7A 1919 Torrance Blvd. Torrance, CA 90501-2746 Tel: (800) 999-1009 Fax: (310) 783-3023 Honda Canada Inc. Honda Customer Relations 180 Honda Blvd. Markham, ON L6C 0H9 Tel: (888)-9-HONDA-9  Hours: 8:00 am to 7:30 pm Mon to Fri (EST) There are also FAQs available online at automobiles.honda.com. • For questions regarding Bluetooth® HandsFreeLink®: 2 Bluetooth® HandsFreeLink® P. 168 226 Reference Information • For questions regarding the smartphone connection: - U.S.: Visit handsfreelink.honda.com. - Canada: Visit www.handsfreelink.ca. • For traffic-related issues: 2 Traffic P. 208 • Please do not report errors in places/ landmarks, such as changes in business names. Information about points of interest are constantly being updated. An updated database is available for purchase, usually in the fall of each year. 2 Obtaining a Navigation Update P. 228 • For reporting issues with the database or places/landmarks: 2 Reporting Errors P. 226 • Call Honda Automobile Customer Service. 2 Honda Automobile Customer Service Contact Information P. 226 • For vehicle position icon errors, screen error messages, or other GPS-related errors: 2 Troubleshooting P. 206 2 System Limitations P. 224