2015 Kawasaki MULE 4010 Trans4x4 Owners Manual - Page 143

2015 Kawasaki MULE 4010 Trans4x4 Manual

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142 YOUR WARRANTY/OWNER SATISFACTION How Do I Get Warranty Service? If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for inspection and diagnosis. You can go to any Kawasaki dealer for warranty repairs. Your Kawasaki dealer will inspect your vehicle and give you the results of the inspection. The dealer will perform the repairs at no cost to you if it is determined that the problem is covered by the warranty. Kawasaki will work with your dealer to resolve any warranty issues. No authorization for warranty work can be given until your vehicle has been inspected by a Kawasaki dealer. What if I am not Satisfied With My Warranty Service? If you aren't satisfied with your dealership's repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership's owner or general manager to request a review of the issue. If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

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142
YOUR WARRANTY/OWNER SATISFACTION
How Do I Get Warranty Service?
If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service
appointment and provide any maintenance records to an authorized Kawasaki dealer for inspection and diag-
nosis. You can go to any Kawasaki dealer for warranty repairs. Your Kawasaki dealer will inspect your vehicle
and give you the results of the inspection. The dealer will perform the repairs at no cost to you if it is determined
that the problem is covered by the warranty.
Kawasaki will work with your dealer to resolve any warranty issues. No authorization for warranty work can be
given until your vehicle has been inspected by a Kawasaki dealer.
What if I am not Satisfied With My Warranty Service?
If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the
appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general
manager to request a review of the issue.
If you are unable to resolve a problem after consulting with the dealership management and need further as-
sistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model,
vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what
action has been taken by both you and your dealer.
Include the name and address of the dealership.
To
assist us in resolving your inquiry, please include copies of related receipts and any other pertinent informa-
tion including the name of the dealership personnel with whom you have been working. Upon receipt of your
correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your
problem.