Aastra 6731i User Guide - Page 49
Phone Features
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6 Phone Features 6.1 Overview Features are configured on your phone according to the needs of your organization. The features are configured on the 4 available programmable keys at the top of the phone. 6.2 Hold 6.2.1 Place a Call on Hold You cannot place a call on hold or retrieve a call on hold if you are viewing the Redial List or Callers List. If you have left a call on hold for a pre-defined period of time (if the option is configured on your system), the system will ring your phone until you answer the call. When you answer, you are re-connected to the held party. With multiple calls on hold, or if your held call information is not on the screen, you can press or to view the screen that shows information about the calls on hold. Step 1. Action From a connected call: Press the Hold key. Result The line lamp flashes slowly. The MWI lamp on the top of the phone flashes. 1 Call Held 01:05 6.2.2 Retrieve a Held Call Only the phone that placed the call on hold can retrieve the call on hold, unless the held call is on a directory number that appears on more than one phone. Step 1. Action Press the Line key where the call is on hold. Result You are reconnected to the call. The Goodbye key will not retrieve a held call. The Hold key will not retrieve a held call. CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA - 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 49 OF 82