Aastra 6867i 6867i User Guide - Page 78

Utilizing the ACD Feature Using the IP Phone UI

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Configuring Softkeys 5. In the Line field, select a line to apply Automatic call distribution. Valid values are 1 through 9. Expansion Module Keys 6. Select from Key 1 through Key 16. 7. In the Line field, select a line to apply Automatic call distribution. Valid values are 1 through 9. 8. Click Save Settings. Utilizing the ACD Feature Using the IP Phone UI IP Phone UI 1. Check with your Administrator to verify the queue linked to your ACD softkey. 2. Press the ACD softkey on your IP phone. 3. Press the Login softkey. Your phone logs into the queue on the server. 72 41-001524-00 REV00 - 04.2014

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Configuring Softkeys
72
41-001524-00 REV00 – 04.2014
Utilizing the ACD Feature
Using the IP Phone UI
5.
In the
Line
field, select a line to apply Automatic call distribution. Valid values are
1
through
9
.
Expansion Module Keys
6.
Select from
Key 1
through
Key 16
.
7.
In the
Line
field, select a line to apply Automatic call distribution. Valid values are
1
through
9.
8.
Click
Save Settings
.
IP Phone UI
1.
Check with your Administrator to verify the queue linked to your ACD softkey.
2.
Press the
ACD
softkey on your IP phone.
3.
Press the
Login
softkey.
Your phone logs into the queue on the server.