Acer Aspire 9500 Service Guide

Acer Aspire 9500 Manual

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  • Acer Aspire 9500 | Service Guide - Page 1
    Aspire 9500 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
  • Acer Aspire 9500 | Service Guide - Page 2
    Revision History Please refer to the table below for the updates made on Aspire 9500 service guide. D ate Chapter Updates II
  • Acer Aspire 9500 | Service Guide - Page 3
    by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed
  • Acer Aspire 9500 | Service Guide - Page 4
    Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. . Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV
  • Acer Aspire 9500 | Service Guide - Page 5
    card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part
  • Acer Aspire 9500 | Service Guide - Page 6
    Aspire 9500 Disassembly Procedure 57 Disassemble the Battery and HDD 57 Disassemble the TV Tuner and Wireless 57 Disassemble the CPU Heatsink 58 Disassemble the RAM and ODD 58 Disassemble the Power Board, Bluetooth and Keyboard 59 Disassemble the Cables, Antenna and LCD Module 60 Disassemble
  • Acer Aspire 9500 | Service Guide - Page 7
    T CPU : Intel® Dothan® with µ FCPGA Package T Intel® Pentium® M Processor 725a T 2MB L2 cache T 1.60GHz speed T support 400MHz FSB T Intel® Pentium® M Processor 730 TFT LCD with 1440 x 900 pixel resolution, Single Lamp 16 :10 aspect ratio Support simultaneous multi-window viewing via Acer GridVista
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    Definition Audio (Azalia) support Realtek ALC260D Built-in two 1.5W speakers 2.1 channel speakers with 2W built-in subwoofer S/PDIF (Sony/Philips Digital Interface) support for digital speakers MS-Sound Compatible Built-in microphone Dolby digital live is required for Windows XP S/W VoIP support 2
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    hard disk drive 9.5mm height, 2.5" HDD PCI Bus Master Enhanced IDE Support reader, supporting MultiMedia Card (MMC), Secure Digital (SD), Memory Stick® (MS), Memory Stick Drive Read Write 24X CD-ROM 24X CD-R 24X CD-RW 8X DVD-ROM 8X DVD-R 4X DVD-RW 8X DVD+R 4X DVD+RW 24X CD-R 24X CD-RW Aspire 9500
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    Card T One PCI-Express card (Left side) Communication T 56Kbps V.90/V.92 HD Audio modem card (MDC) T Gigabit Ethernet LAN on board T WLAN 802.11b/g and 802.11 a/b/g with mini-PCI interface T Bulit-in 2 Antennas T Bluetooth v2.0 module (Broadcom) wiht mini-USB interface I/O Ports T Color-coded
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    System Status Indicators LED Orange Green, Orange Green, Orange Orange Blue Status E-mail button Cap Lock Num Lock Media Activity (HDD/ODD) System Power Battery Charging Wireless on/off Bluetooth on/off Aspire 9500
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    Mainboard Placement Top View Rear View 6
  • Acer Aspire 9500 | Service Guide - Page 13
    DESCRIPTION To Power/B Connector Bluetooth Connector LCD Connector Internal MIC Connector CPU Socket IEEE1394 Connector MINIPCI Connector (WLAN) FAN Connector USB Battery Connector Lid Switch LAN Chip South Bridge Chipset North Bridge Chipset LAN Transformer FIR Module Clear CMOS Jumper Aspire 9500
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    Block Diagram Aspire 9500
  • Acer Aspire 9500 | Service Guide - Page 15
    1 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 2 Status indicators Light- left, The left and right buttons function like the left and right mouse center and right) buttons; the center button serves as a 4-way scroll button. 9 Palmrest Comfortable support
  • Acer Aspire 9500 | Service Guide - Page 16
    . 6 Battery indicator Indicates the computer's batttery status. 7 Arcade/media buttons For use with Acer Arcade and other media playing programs (for selected models). 8 Media control Five-way multimedia button (for selected models). 9 Latch Locks and releases the lid. Aspire 9500
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    Left View # Icon Item 1 USB 2.0 port USB 2.0 ports Description 2 Express Card PCI Express card slot Accepts one PCI Express card. 3 Headphone/speaker/line- Connects to audio line-out devices (e.g., speakers, out & S/PDIF jack headphones), S/PDIF compatible 4 N/A Line-in jack 5
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    slot Accepts one Type II PC Card. 3 5-in-1 card reader Accepts Memory Stick, Memory Stick Pro, MultiMediaCard (MMC), Secure Digital (SD), and xD-Picture Card. 3 IEEE 1394 Port Connects IEEE 1394 devices. 4 Two USB Ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Aspire 9500
  • Acer Aspire 9500 | Service Guide - Page 19
    after prolonged use. 2 DC-in jack Connects to an AC adapter. 3 External display Connects to a display device (e.g., external monitor, LCD projector). (VGA) port 4 S-video out port Connects to a television or display device supporting S-video input. 5 Parallel port Connects to a printer
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    Battery release latch Releases the battery for removal. 5 Battery bay Houses the computer's battery pack. 6 Hard disk bay Houses the computer's hard disk (secured by a screw). 7 Sub woofer Emits low frequency sound output. 8 PCI Card bay Houses the computer's Mini PCI Card. Aspire 9500
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    when Num Lock is activated. "Launch keys" on page 10 Media activity Lights when the hard disk or optical drive is active. Bluetooth Indicates the status of Bluetooth communication. # Icon Item Wireless LAN DescriptionIndicates the status of wireless LAN communication. # Icon Item Description
  • Acer Aspire 9500 | Service Guide - Page 22
    all alphabetic characters are typed in uppercase. Toggle on and off by pressing the Caps Lock key on the left side of the keyboard. When Num Lock is on, the embedded numeric keyboard can be used. Toggle on . Toggle on and off by pressing the Fn+F12 keys simultaneously. Fn F11 Aspire 9500
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    next Taskbar button) Application key + E (Opens the My Computer window) Tab + EF1 (opens Help and Support) F1 + F (opens the Find: All Files dialog box) F M Shif+t M (minimMizes all windows) j + WiRndows icon + M (undoes the minimize all windows action) + R (opens the Run dialog box) This key has
  • Acer Aspire 9500 | Service Guide - Page 24
    's configuration utility. Switches the power management scheme used by the computer (function available if supported by operating system). Puts the computer in Sleep mode. Switches display output between the display hold the Fn key before pressing the other key in the hotkey combination. Aspire 9500
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    Euro key Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the Euro key. 20
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    of the key to scroll up, and the bottom to scroll down; left to scroll left, and right to scroll right. Function Execute Left Button Click twice quickly Select Click once Righ Button 4-Way Scroll Way Tap Tap twice (at the same speed as double-clicking the mouse button) Tap once Aspire 9500
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    Function Drag Left Button Click and hold. Then slide your finger across the touchpad to slide your finger across the touchpad to drag the cursor over the selection. Click and hold the up/down/left/right button NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean. The
  • Acer Aspire 9500 | Service Guide - Page 28
    designed as key 1, key 2, key 3 and key 4, from right to left. By default, key 1 is used to launch the email application and key Acer Launch Manager. # e P Web browser Mail Description Launches your email application. User-programmable Internet browser application Email application Aspire 9500
  • Acer Aspire 9500 | Service Guide - Page 29
    manual Specification Second Level Cache Item Cache controller Cache size 1st level cache control 2nd level cache control Cache scheme control Built-in CPU 2MB Always enabled Always enabled Always enabled Specification System Memory Item Memory controller Memory size DIMM socket number Supports
  • Acer Aspire 9500 | Service Guide - Page 30
    /2048MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities Supports modem/bluetooth protocol Modem connector type Modem connector location Specification 56K V.90/V.92 HD Audio modem card (MDC) RJ11 Rear Side Hard Disk Drive 100000 Aspire 9500
  • Acer Aspire 9500 | Service Guide - Page 31
    model name Performance Specification Soft Read Error Hard Read Error Data Buffer Capacity Interface Speed DVD-ROM Writing : 5X Speed DVD-RAM 8X Speed DVD-R 4X Speed DVD-RW DVD: DVD-ROM (DVD-5, DVD-9, DVD-10), DVD-R (3.95G/4.7G), DVD-RAM (2.6G/4.7G), DVD-RW CD: CD-Audio, CD-ROM(mode 1 and mode 2),
  • Acer Aspire 9500 | Service Guide - Page 32
    Item Vendor & model name Performance Specification Soft Read Error Hard Read Error Data Buffer Capacity Interface Speed Specification Pioneer DVR- RAM Writing : 8X CAV at DVD-R or +R 8X Zone CLV at DVD+RW 6X Zone CLV at DVD-RW 4X Zone CLV at DVD-R-DL (Dual Layer)or +R-DL (Double Layer) Aspire 9500
  • Acer Aspire 9500 | Service Guide - Page 33
    Item Applicable disc format Power Requirement Input Voltage Audio Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Sampling rate Internal microphone Internal speaker / Quantity Specification KODAK Photo CD Single and Multi-session CD Extra (
  • Acer Aspire 9500 | Service Guide - Page 34
    Sec. Ultra DMA mode-5 5V(DC) +/- 5% Optical Drive Interface Item Vendor & model name Performance Specification Soft Read Error Hard Read Error Data Buffer Capacity Interface Speed Specification Panasonic Combo SLOT CD-RW writing Reading : 8x speed DVD-ROM DVD MULTI Read Support Aspire 9500
  • Acer Aspire 9500 | Service Guide - Page 35
    color) Yes Yes USB Port Item USB compliancy level OHCI Number of USB port Location 2.0 USB 2.0 5 Rear side x1 Left side x 2 Right side x2 Specification PCMCIA Port Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus
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    to Thermister SMD : SMBus data interface I/O pin SMC : SMBus clock interface I/O pin GND : Battery Negative Terminal NOTE: 1. Li-ion Battery: Connect 1K ±5 % ohm resistor to GND in Battery PCB. NOTE: B/I pin: Battery can be Charged/Discharged only while this pin is connected to GND. Aspire 9500
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    (typ.) 170/200 175/200 LCD Item Vendor & model name LCD display area (diagonal, inch) Display technology Resolution Supports colors Brightness control Contrast control Suspend hotkey No Yes Yes Yes Yes Yes Yes AC Adapter Item Vendor & model name 32 Specification Delta 90W ADP-90SB BBAC Lite-
  • Acer Aspire 9500 | Service Guide - Page 38
    adapter is connected to 100Vac(60Hz) and 240Vac(50Hz) respectively. Efficiency High efficiency 85% minimum, at 100~240Vac AC can be shorted without damage, and auto recovery Electrostatic discharge (ESD) 15kV (at air discharge CPU and hard disk may be power managed in this state. Aspire 9500
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    ACPI Mode Sleeping State (S3) Sleeping State (S4) Power Management CPU Power Down VGA Power Down PCMCIA Suspend Audio Power Down Hard Disk Power Down Super I/O Power Down Also called Hibernate state. .2" 402(W)mm x 286(D)mm x 35/37(H) mm 3.6 kg with single lamp LCD module 3.7 kg with dual lamp
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    Mechanical Specification Item I/O Ports Drive Bays Material Media Console Specification T Five USB 2.0 ports T IEEE 1394 port T jack for AC adaptor T Express Card One Recycle plastic PC+ABS 94V0 T Arcade button T Stop button T Play/Pause button T Fast Forward T Rewind T 5-way Switch Aspire 9500
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    Jumper Board VGA Board Item JP1 JP2 U4 U3,U5,U6,U7 Description To LCD Connector To M/B Connector VGA Chip Graphic Memory 36
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    D3 D4 D5 Description Power LED E-Mail LED Media LED Caps Lock LED Num Lock LED Item SW1 SW2 SW3 Description Scroll-up Button Scroll-left Button Scroll-right Button Item SW4 SW5 SW6 Description Scroll-down Button Left Button Right Button Aspire 9500
  • Acer Aspire 9500 | Service Guide - Page 43
    LED Board Item SW1 SW2 D1 D2 D3 Media Board Description WLAN ON/OFF Button Bluetooth ON/OFF Button WLAN LED Bluetooth LED POWER LED Item D4 D5 D6 IR1 Description Suspend LED Battery Discharge LED Battery Charge LED CIR Module Item SW1 SW2 SW3 SW4 SW5 SW6 SW7 SW8 D1 D2 D3 Description WLAN
  • Acer Aspire 9500 | Service Guide - Page 44
    Clear CMOS Jumper J1 : Clear CMOS JUMPER Aspire 9500
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    4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter "Setup" message is prompted on the bottom of screen). The setup screen displays BIOS as follows:Navigating the BIOS Utility Function Information Main Advanced Security Boot Exit
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    than 32-bit Windows This key will cause the LCD back light to be turned off. F10 Enter D2D recovery during POST Launch Acer eRecovery in OS USB device does not need to support. This key device. BIOS check Internal AuxDev if not exist then BIOS empty return. This key will cause the audio output
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    spec. Wireless LAN & Bluetooth Default Setting After loading default settings in BIOS At Logon Screen In OS Wireless LAN Bluetooth than 4 seconds then the notebook will be powered off by enter suspend to RAM or OFF state turn off LCD backlight. If the lid is closed. (Windows does not define Lid
  • Acer Aspire 9500 | Service Guide - Page 48
    , the backlight must still be turned off when the lid is closed. T Lid Open action does not resume the system from S3, S4, and S5. Hard Disk Password Function/ Password on boot function This feature allows the user to set the password to prevent any unauthorized access to the internal
  • Acer Aspire 9500 | Service Guide - Page 49
    Software SCU Main Advanced Security May 20, 2003 5:40:09 AM Boot Exit ----Devices Product Name = Aspire 9500 Manufacture Name = Acer BIOS Version = V1.00 VGA Version = 3104 -----System CPU = Intel® Pentium ® 4 CPU speed = 2.0 GHz L2 Cache = 2048 KB HDD Model Name = HITACHI_DK23EA
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    Parameter Video Memory Description VGA Memory size : Discrete = 64 or 128MB (depends on actual VRAM size) TurboCache = 32MB (actual TurboCache VRAM size) ) 2. 128MB (8MB pre-allocated + 128DVMT). This is the default value. 3. Max DVMT (160MB on 256MB system memory, 224MB on 512MB and above system
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    is Insyde Software SCU Main Advanced Security May 20, 2003 5:40:09 AM Boot Exit Date and Time Power On Display ԩ Quiet Boot ԩ LCD Auto DIM ( ) Auto ( ) Both ˲ Network Boot ˲ʳ ʳ F12 Boot Menu OK ԩ D2D Recoveryʳ Cancel Press key to select a control. button or
  • Acer Aspire 9500 | Service Guide - Page 52
    LAN feature is enabled. When this is not selected, Boot from LAN feature is then disabled. The system will support an automatic dimming of the LCD backlight when the AC power is NOT available (running on battery power) Enabled: LCD brightness will automatically lower to save more power whenAC is
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    06:25 A M ain Advanced Security Boot Exit Infrared Port (FIR) ԩLegacy USB Port Infrared Port (FIR) _Spread Enable FIR I/O Settings : IDE Settings ( ) Disabled ԩ Enable ACPI Support Advanced CPU Controls (Ԧ) Enabled SpeedSteup Support OK Cancel for block select.
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    11:06:25 A Boot Exit ԩLegacy USB Port _Spread Enable Ԧ IDE Settings ԩEnable ACPI Support Advanced CPU ContrAodlvsance CPU Controls SpeedSteup Support PCI Support : Disabled Press
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    SCU Main Advanced Security Infrared Port (FIR) Jul 26,2005 11:06:25 A Boot Exit ԩLegacy USB Port _Spread Enable IDE Settings SpeedStep Support ԩEnable ACPSIpSeeudpSptoerpt Advanced CP(ԦU C) Monatxriomlsum Performance SpeedSteup(Su)pBpaottretry Optimized ( ) Automatic ( ) Disabled Press
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    if the user password was used to enter setup. When you set Supervisor password already and then you reboot and into BIOS setup manual by User password, the set Supervisor password, Boot device and Lock Hard Drive will be disable. Allows the user to specify whether or not a password is required to
  • Acer Aspire 9500 | Service Guide - Page 57
    and onboard LAN device. Insyde Software SCU Main Advanced Security May 20, 2003 5:40:09 Boot Exit ` Boot Device ---- Boot Sequence ---- Hard Drive CD-ROM/DVD Drive Floppy Device Network Boot Press key to select a control. button or key accept entries. button
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    Main Advanced Security Nov 26, 2003 5:40:09 Boot Exit Exit Saving Changes Exit Saving Changes Exit Discarding Changes current Load Setup Defaults Setup parameters to CMOS RAM. Discard Changes The system will reboot!!! OK Cancel for block select.
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    , 2003 5:40:09 Boot Exit Exit Saving Changes Discard Changes Exit Discarding Changes Do you wish to restore the current setup Load Setup Defaults to the original custom values? Discard Changed OK Cancel for block select.
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    and Replacement Chapter 3 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge
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    Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following b. In the Turn off computer window, click Turn off. The computer turns off after the operating system shutdown process finishes 2. Unplug the AC adapter and all power and signal cables
  • Acer Aspire 9500 | Service Guide - Page 62
    Aspire 9500 Disassembly Procedure This section will guide you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if availabled. CAUTION: Before you proceeded sure you have turned off the system and all peripherals connected. Disassemble
  • Acer Aspire 9500 | Service Guide - Page 63
    . 3. Remove the four screws. 4. Detach the CPU heatsink. Disassemble the RAM and ODD 1. Remove the one screw to release the RAM door. 2. Detach the RAM door. 3. Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. 58
  • Acer Aspire 9500 | Service Guide - Page 64
    out from the system. 7. Detach the bezel from the ODD. Disassemble the Power Board, Bluetooth and Keyboard 1. Insert a scribe into the indent to lift the hinge cover on the right side. 2. Ease the hinge cover up, moving from right to left, and remove it. 3. Remove the screw securing the power board
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    keyboard connector. 8. Pull up on the keyboard connector pull-tab to disconnect the keyboard connector from the system board. Disassemble the Cables, Antenna and LCD Module 1. Disconnect the touchpad cable and CD-Player cable. 2. Disconnect the wire cable from the board. 3. Disconnect the Antenna
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    screws located on the each side of the rear side. 7. Then detach the LCD module from the system. Disassemble Case, Touchpad and CD-Player 1. Remove the three screws located on the upper case the CD-Player FFC. 7. Remove the two screws securing the touchpad board support. Chapter 3 Aspire 9500
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    two screws as shown. 13. Be aware of indention positions to unhook the touchpad support. 14. Detach the touchpad support from the system. 15. Gently detach the touchpad board from the system. Disassemble the Mainboard 1. Disconnect the sub-woofer and speaker cable from mainboard. 2. Remove the one
  • Acer Aspire 9500 | Service Guide - Page 68
    Disassemble the VGA and Modem board 1. Remove the two screws securing the VGA Disconnect the modem cable from the position. 6. Detach the modem board from the mainboard. Disassemble the CPU 1. With a flat screwdriver to loosen the CPU. 2. Detach the CPU from the mainboard. Chapter 3 Aspire 9500
  • Acer Aspire 9500 | Service Guide - Page 69
    screws to detach the bracket. 10. Then take the LCD bracket from the panel. 11. Remove another four screws to release the bracket. 12. Then detach the bracket out from the LCD Panel. 13. Tear the tapes as video guides you from the LCD wire set cable and disconnect it from the panel. 64
  • Acer Aspire 9500 | Service Guide - Page 70
    and, if it is, ask him or her to enter the password. verify with the customer that Wndows XP is installed on the hard disk. Operating systems that were not preinstalled by Acer can cause malfunction. make sure all optional equipment is removed from the computer. make sure the floppy disk is
  • Acer Aspire 9500 | Service Guide - Page 71
    that the appropriate driver has been installed on the computer for the CD/DVD drive. 3. Boot from the diagnostics diskette and start the diagnostics program 4. See if CD-ROM Test is passed when the program runs to CD-ROM/DVD-ROM Test. 5. Follow the instructions in the message window. If an error
  • Acer Aspire 9500 | Service Guide - Page 72
    .com to download the shareware "BurnIn Test V.3.0". You may test the memory with this program under Window XP environment. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. Power System Check To verify the symptom of the problem, power on
  • Acer Aspire 9500 | Service Guide - Page 73
    19V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: T Replace the main board. T If the problem is not corrected, see "Undetermined Problems". T If the voltage is not correct, go to the next step. NOTE: An audible
  • Acer Aspire 9500 | Service Guide - Page 74
    the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. After rebooting, run Touch pad/PS2 Mode Driver
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    , adjust the speaker volume to an appropriate level. 1. Try different audio sources. For example, employ audio CD and ditital music file to determine whether the fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source devices. If all have the same
  • Acer Aspire 9500 | Service Guide - Page 76
    tasks test and initialize the hardware and then boot the Operating System from the hard disk. At the beginning of each POST task, the BIOS outputs the test-point error code I/O port 80h. Programmers and technicians use this code during troubleshooting to establish at what point the system failed
  • Acer Aspire 9500 | Service Guide - Page 77
    test point error, writes the error to port 80h, attempts to initialize the video, and writes the error in the upper left corner of the screen (using both mono and color adapters). The routine derives the beep code from the test point error as follows: 1. The 8-bit error code is broken down
  • Acer Aspire 9500 | Service Guide - Page 78
    line Autosize DRAM Initialize POST Memory Manager Clear 512 KB base RAM RAM failure on address line xxxx* RAM failure on data bits xxxx* of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx* of high byte of memory bus Test CPU bus-clock frequency Initialize
  • Acer Aspire 9500 | Service Guide - Page 79
    interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to UserPatch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and
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    BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Try to boot with INT
  • Acer Aspire 9500 | Service Guide - Page 81
    Initialize the CPU Initialize system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test
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    Repair Flowchar Chapter 4 77
  • Acer Aspire 9500 | Service Guide - Page 83
    No Power START AC adapter or Replace battery work (Blue No AC-Adapter LED active)? or battery AC Adapter well connected? No Connect it well Power Board (LS-2782) OK? No Replace LS-2782 Replace M/B 78 Chapter 4
  • Acer Aspire 9500 | Service Guide - Page 84
    / LCD cable LCD module OK? Connect it well No or Replace VGA BD VGA BD OK? Or Connect it well? Replace M/B START Power On? goto no power No trouble shooting step Ext. DDRRAM module well No connected? Connect it well Replace Ext. DDRRAM module OK? No Ext. DDR RAM module CPU well
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    LCD Picture No Good START LCD Module OK? Replace No Inverter BD/ LCD panel/ LCD cable VGA/B Connect OK? No Connect it well VGA BD OK? Replace VGA BD No (LS-2786) Replace M/B 80 Chapter 4
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    Internal Keyboard Failure START Keyboard FPC well connected? No Connect it well Keyboard OK? No Replace keyboard Replace M/B Chapter 4 81
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    Parallel Port Failure START Ext. loopback well connected? No Connect it well Loopback OK? No Replace Loopback Replace M/B 82 Chapter 4
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    Touch Pad Mouse Failure START T/P FFC (M/B side) well connected? No Connect it well Upper Logic OK? T/P FFC No (T/Pad BD side) well No Connect connected? it well Replace M/B T/P FFC OK? Replace No T/P FFC Replace T/Pad Chapter 4 83
  • Acer Aspire 9500 | Service Guide - Page 89
    Speaker Failure START Speaker cable well connected? Connect No it well On Logic lower Speaker OK? No Replace speaker Replace M/B 84 Chapter 4
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    Microphone Record Failure START Change WinXP OS record test OK? No Other OS re-test MIC cable well connected? No Connect well On logic upper Mic wire OK? No Replace Mic wire Replace M/B Chapter 4 85
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    DVD/CD-ROM Failure START ODD driver installed? No Install it ODD module well seated? No Seat it well ODD disc OK? No Replace ODD disc ODD module OK? No Replace ODD module Replace M/B 86 Chapter 4
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    Fir Failure START CMOS data setup OK? No Re-setup IR driver install? No Install it Replace M/B Chapter 4 87
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    PCMCIA Failure START PC Card well inserted? No Insert it well PC Card OK? No Replae PC Card Replace M/B 88 Chapter 4
  • Acer Aspire 9500 | Service Guide - Page 94
    USB Failure START USB device well connect? No Connect it well USB device driver installed? No Install it USB dvice OK? No Replace USB device Replace M/B Chapter 4 89
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    Battery Charge Failure START (A dapter) A C -in w ell connected? No C onnect it w ell (A dapter) Pow er core w ell No connected? C onnect it w ell B attery w ell seated? No Seat it w ell A dapter/ or battery O K ? No R eplace adapter /or battery R eplace M /B 90 Chapter 4
  • Acer Aspire 9500 | Service Guide - Page 96
    Unit Thermal Failure START Fan power w ire w ell connected? No C onnect it w ell Fan OK? No R eplace fan CPU heatsink w ell No seated? Seat it w ell CPU OK? No R eplace CPU R eplace M /B Chapter 4 91
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    Noisy HDD STA R T HDD w ell seated ? No S eat it w ell R ep lace HDD 92 Chapter 4
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    LAN Function Failure START R J-4 5 w ell connected? No C onnect it w ell R eplace M /B Chapter 4 93
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    Modem Function Failure START R J-1 1 w ell connected? No C onnect it w ell M odem w ire w ell No connected? C onnect it w ell M odem card w ell No seated? Seat it w ell M odem card OK? No R eplace M odem card R eplace M /B 94 Chapter 4
  • Acer Aspire 9500 | Service Guide - Page 100
    WLAN Function Failure START Check WLAN sw to On? No WLAN SW to Turn on Antenna well connected? No Connect it well Check Antenna Antenna wire No whether short OK? upper ground? WLAN card No Seat it well well seated? WLAN card OK? No Replace WLAN card Replace M/B Chapter 4 95
  • Acer Aspire 9500 | Service Guide - Page 101
    Card Reader Function Failure START C heck C ardreader drive W hether ok? No Install C ardreader drive C heck test card Insert to socket No C onnect it w ell OK? R eplace M /B 96 Chapter 4
  • Acer Aspire 9500 | Service Guide - Page 102
    Bridge Battery Failure START PCI Express driver ok? No Install driver Check PCI Express Card connect No C onnect it w ell OK? PC I Express Card O K ? No R eplace PCI Express Card R eplace M /B Chapter 4 97
  • Acer Aspire 9500 | Service Guide - Page 103
    TV-OUT Failure START C heck V G A (A TI) drive W hether ok? No Install V G A (A TI-M 26P) drive C heck V G A /B Insert to C onnect No OK? C onnect it w ell C heck V G A /B OK? No R eplace V G A /B (L S -2 7 8 6 ) R eplace M /B 98 Chapter 4
  • Acer Aspire 9500 | Service Guide - Page 104
    System LED Failure START C onnect it w ell No A C /B att/W lan LED Check LED FPC Connect ? N um /C aps /Scr LED C heck K /B N o Key ok? R eplace K /B R eplace LED /B (LS- 2784)or N o M edia/B (L S -2 7 8 5 ) A C /B att/W lan LED Check LED FPC OK? N um /C aps /Scr LED Check Power BD ok? R
  • Acer Aspire 9500 | Service Guide - Page 105
    Easy Button Failture START Check Power BD Connect ? No C onnect it w ell Power BD OK? No R eplace Pow er B D (L S -2 7 8 2 ) R eplace M /B 100 Chapter 4
  • Acer Aspire 9500 | Service Guide - Page 106
    TV Turner Function Failture START TV Turner Card driver ok? No Install driver TV Turner cable connected ok? No C onnect it w ell C heck TV Turner Card connect OK? No C onnect it w ell TV Turner Card O K ? No R eplace TV Turner Card R eplace M /B Chapter 4 101
  • Acer Aspire 9500 | Service Guide - Page 107
    information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed
  • Acer Aspire 9500 | Service Guide - Page 108
    Exploded Diagram 103 Chapter5
  • Acer Aspire 9500 | Service Guide - Page 109
    311 312 313 314 315 316 317 318 Description APZJY000200 HDQ70_STRIP COVER ASSY APZJY000700 HDQ70 RAM DOOR ASSY APZJY000900 HDQ70 THERMAL DOOR ASSY APZJY000A00 HDQ70 MIN DOOR ASSY ATZJY000100 HDQ70 CPU THERMAL ASSY ATZJY000200 HDQ70 FAN ASSY ATZJY000300 HDQ70 VGA THERMAL ASSY ATZJY000400 HDQ70 NB
  • Acer Aspire 9500 | Service Guide - Page 110
    003 105 Item Descripton AC60000B040 LCD MODU LTN 17WP-L02-0 17" WSXGA +G AC60000BE00 LCD MODU LP171WP-5-TL03 17"WXGA GLARE AMZJY000300 HDQ70 HINGE BRK L LGWX2 ASSY AMZJY000500 HDQ70 HINGE BRK L LGWP5 ASSY AMZJY000400 HDQ70 HINGE BRK R LGWX2 ASSY AMZJY000600 HDQ70 HINGE BRK R LGWP5 ASSY Chapter5
  • Acer Aspire 9500 | Service Guide - Page 111
    010 010 010 010 010 010 Descripton APZJY000300 HDQ70 LCD BEZEL ASSY ASM APZJY000400 HDQ70 LCD COVER ASSY ASM APZJY000500 HDQ70 LCD COVER 2 ASSY ASM DC020004S00 H CONN SET ZJY MB LCD DC020004Y00 H CONN ZJY MB LCD DUAL TUBE FHZYV000200 ECQ60 LCD PANEL RUBBER PRT MAAA0015320 SCREW M2.0 X0 .4+3FP-ZK
  • Acer Aspire 9500 | Service Guide - Page 112
    HDD Exploded Diagram Item 001 002 Description No. AMZJY000700 1 HQ70_HDD_CARRIER_PLATE_ASSY MAAA0004308 SCREW M3X0.5+4FR- 4 ZK(H5.2*T0.8) 107 Chapter5
  • Acer Aspire 9500 | Service Guide - Page 113
    ODD Exploded Diagram Chapter5 108
  • Acer Aspire 9500 | Service Guide - Page 114
    DVD Dual Exploded Diagram Item 001 001 002 002 003 004 Description APZJY000800 K/B PACK DARFON EMW80 PO REV00 ABO APZJY000C00 HDQ70 ODD MKE PANEL ASSY DD600001N40 DVDRW DRV 8X 650/4.7 5"H DVR-K05RA 030 DDR60005210 DVDRW DRV 8X 650/4.7 5"H UJ-845 030 ECZJY000K00 HDQ70 ODD SUP PLATE MAAA0015320
  • Acer Aspire 9500 | Service Guide - Page 115
    Upper Case Exploded Diagram Item 001 001 002 003 005 006 007 008 251 252 253 Description APZJY000100 HDQ70 L0G UP SUB ASSY APZJY000110 HDQ70 LOG UP SUB ASSY UMA DC020004X00 H CONN SET ZJY MB-MIC FAZJY000E00 HDQ70 TP SUP PLATE MAAA0015320 SCREW M2.0X0.4P+3FP-ZK MACK25040Z0 SCREW M2.5 K 5.2X0.85 4
  • Acer Aspire 9500 | Service Guide - Page 116
    Lower Case Exploded Diagram Item 001 001 002 002 002 003 004 Description APZJY000600 HDQ70 LOGIC LOWER SUB ASSY APZJY000B00 HDQ70 LOGIC LOW SUB ASSY UMA PK230003000 SPK PACK ZJY 2W 3 OHM PK230003P00 SPK PACK ZJY 3W 4 OHM WOOFER PK230003R00 SPK PACK ZJY 2W 4 OHM MAIN MAAA0015320 SCREW M2.0X0.4P+3FP
  • Acer Aspire 9500 | Service Guide - Page 117
    Aspire 9500 Parts Illustration ADAPTER BATTERY DESCRIPTION ADAPTER 90W 3PIN DELTA ADP-90SB BBAC ADAPTER 90W 3PIN LITEON PA-1900-04AC BATTERY LI-ION 8 CELLS 4.3AH SANYO BATTERY LI-ION 8 CELLS 4.3AH SONY BOARD MODEM BOARD (FOXCONN T60M845.02) Acer P/N AP.09001.003 AP.09003.003 BT.00803.005 BT.
  • Acer Aspire 9500 | Service Guide - Page 118
    M26P128MB VGA CARD - M26P256MB CABLE FFC CABLE -TP BOARD TO TP MDC CABLE BLUETOOTH CABLE TV TUNER CABLE POWER CORD AUS 3PIN POWER CORD CHINA 3PIN POWER CORD DENMARK POWER CORD US BSMI 3PIN CASE/COVER/BRACKET ASSEMBLY MIDDLE COVER 113 Acer P/N 55.A61V5.004 55.A61V5.005 55.A62V5.001 55.A61V5.
  • Acer Aspire 9500 | Service Guide - Page 119
    60.A63V5.002 LOWER CASE - DISCRETE UPPER CASE W/MIC - DISCRETE 60.A61V5.001 60.A61V5.002 THERMAL DOOR W/RUBBER FOOT RAM DOOR MINI PCI DOOR 5-WAY BUTTON MEDIA BOARD SUPPORT BRACKET TP SUPPORT PLATE DUMMY NEW CARD 42.A61V5.002 42.A61V5.003 42.A61V5.004 42.A61V5.005 33.A61V5.001 33
  • Acer Aspire 9500 | Service Guide - Page 120
    42.A61V5.009 HDD CARRIER 33.A61V5.004 COMMUNICATION MODULE WIRELESS ANTENNA ASSY CPU/PROCESSOR INTEL PENTIUM M 1.6G 2M Tj85 400FSB uFCPGA2 SL89T C-0 STEPPING INTEL DL PIONEER DVR-K05RA SLOT IN DVD DUAL DRIVE PIONEER DVR-K05RA SLOT IN HDD/HARD DISK DRIVE 50.A61V5.005 KC.N0001.725 KC.N0001.
  • Acer Aspire 9500 | Service Guide - Page 121
    KEYBOARD LCD MODULE HDD 60GB 2.5IN. 4200RPM HGST MORAGA IC25N060ATMR04-0 08K0634 F/S:AD4A HDD 60GB 2.5IN. 4200RPM TOSHIBA PLUTO MK6025GAS(ROHS) F/W KA200A HDD 60GB 2.5IN. 4200RPM SEAGATE N2
  • Acer Aspire 9500 | Service Guide - Page 122
    LG (LP171WX2-A4K5) GARE TYPE LK.17108.007 LCD INVERTER - 7.5MM LCD PANEL WITH LOGO W/ANTENNA - 7.5MM LCD BEZEL - 17 IN. 19.A61V5.001 60.A61V5.003 60.A61V5.004 LCD BRACKET - 7.5MM L 33.A61V5.005 LCD BRACKET - 7.5MM R 33.A61V5.006 LCD CABLE - 7.5MM LCD RUBBER 50.A61V5.006 47.A61V5.001 117
  • Acer Aspire 9500 | Service Guide - Page 123
    QDI (QDI17TL02-02) GARE TYPE LK.17009.003 LCD INVERTER - 7.5MM LCD PANEL WITH LOGO W/ANTENNA - 7.5MM LCD BEZEL - 17 IN. 19.A61V5.001 60.A61V5.003 60.A61V5.004 LCD BRACKET - 7.5MM L 33.A61V5.005 LCD BRACKET - 7.5MM R 33.A61V5.006 LCD CABLE - 7.5MM LCD RUBBER 118 50.A61V5.006 47.A61V5.001
  • Acer Aspire 9500 | Service Guide - Page 124
    SAM (LTN170WX-L05-E) 6M.A61V5.014 LCD 17.1 WXGA W/GLARE SAM (LTN170WX-L05-E) GARE LK.17006.014 TYPE LCD INVERTER - 7.5MM 19.A61V5.001 LCD PANEL WITH LOGO W/ANTENNA - 7.5MM LCD BEZEL - 17 IN. 60.A61V5.003 60.A61V5.004 LCD BRACKET - 7.5MM L 33.A61V5.005 LCD BRACKET - 7.5MM R 33.A61V5.006
  • Acer Aspire 9500 | Service Guide - Page 125
    V.0) 47.A61V5.001 6M.A61V5.015 LCD 17.1 WXGA W/GLARE AU (B170PW02 V.0) 2 LAMP GARE TYPE LK.17005.003 LCD INVERTER - 10MM LCD PANEL WITH LOGO W/ANTENNA - 10MM LCD BEZEL - 17 IN. 19.A61V5.002 60.A61V5.005 60.A61V5.004 LCD BRACKET - 10MM L 33.A61V5.007 LCD BRACKET - 10MM R 33.A61V5.008 120
  • Acer Aspire 9500 | Service Guide - Page 126
    -TL03) 47.A61V5.001 6M.A61V5.016 LCD 17.1 WXGA W/GLARE LG (LP171WP5-TL03) 2 LAMP LK.17108.008 GARE TYPE LCD INVERTER - 10MM LCD PANEL WITH LOGO W/ANTENNA - 10MM LCD BEZEL - 17 IN. 19.A61V5.002 60.A61V5.005 60.A61V5.004 LCD BRACKET - 10MM L 33.A61V5.007 LCD BRACKET - 10MM R 33.A61V5.008 121
  • Acer Aspire 9500 | Service Guide - Page 127
    - 10MM 50.A61V5.007 MAINBOARD MEMORY FAN HEATSINK LCD RUBBER 47.A61V5.001 MAINBOARD 915PM DISCRETE W/TV TUNER ,PCMICA ,CARD READER W/O CPU MEMORY MAINBOARD 915PM DISCRETE W/PCMICA ,CARD READER W/O CPU MEMORY TV TUNER MAINBOARD 915GM UMA W/PCMICA ,CARD READER W/ O CPU MEMORY TV TUNER PCMCIA SLOT
  • Acer Aspire 9500 | Service Guide - Page 128
    THERMAL MODULE - VGA NORTH BRIDGE HEATSINK - DISCRETE NORTH BRIDGE HEATSINK - UMA MISCELLANEOUS POINTING DEVICE SPEAKER RUBBER FOOT - BIG RUBBER FOOT - SMALL TOUCHPAD SPEAKER SET (R&L) SUB-WOOFER * MIC 60.A61V5.007 23.A61V5.002 23.A61V5.006 47.A61V5.002 47.A61V5.003 56.A61V5.001 23.A61V5.003
  • Acer Aspire 9500 | Service Guide - Page 129
    CABLE SCREW REMOTE CONTROLLER RECEIVER -MCE LC.MCE05.002 IR BLASTER - MCE 7 PIN MINI-DIN S-VIDEO TO 4 CABLE CABLE - 3.5 PHONE JACK TO PAL TV NTSC TYPE CONNECTOR TO DVB-T ANT LC.MCE05.003 50.A61V5.011 50.A61V5.013 50.A61V5.014 SCREW D-SUB NUT SCREW M2*3(NL) SCREW M2.5*12(NL) SCREW M2.5*14 SCREW
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Aspire 9500
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to