Apple MC172Z/A Administration Guide - Page 6

Chapter 8 100 Sending One-Way Messages 100 Interactive Chat 101 Viewing Attention Requests 101 Sharing Screens 101 Sharing a Screen with Client Computers 102 Monitoring a Screen Sharing Tasks 102 Interacting with Your Apple Remote Desktop Administrator 102 Requesting Administrator Attention 103 Canceling an Attention Request 103 Changing Your Observed Client Icon 105 Administering Client Computers 105 Keeping Track of Task Progress and History 106 Enabling a Task Notification Script 107 Getting Active Task Status 107 Using the Task Feedback Display 108 Stopping a Currently Running Task 108 Getting Completed Task History 108 Saving a Task for Later Use 109 Creating and Using Task Templates 110 Editing a Saved Task 110 Installing Software Using Apple Remote Desktop 110 Installing by Package and Metapackage 112 Installing Software on Offline Computers 113 Installing by Using the Copy Items Command 114 Using Installers from Other Companies 115 Upgrading Software 116 Copying Files 116 Copy Options 118 Copying from Administrator to Clients 118 Copying Using Drag and Drop 120 Restoring Items from a Master Copy 121 Creating Reports 121 Collecting Report Data 122 Using a Task Server for Report Data Collection 123 Report Database Recommendations and Bandwidth Usage 124 Auditing Client Usage Information 126 Finding Files, Folders, and Applications 128 Comparing Software 130 Auditing Hardware 135 Testing Network Responsiveness 136 Exporting Report Information 137 Using Report Windows to Work with Computers 6 Contents