Arlo Essential Wired Video Doorbell User Manual - Page 2

2

Contents

1.

Get to Know Your Doorbell

6

Front view

..............................................................................................................................................

6

Rear view

...............................................................................................................................................

7

Installation requirements

...................................................................................................................

7

Get the Arlo app

...................................................................................................................................

7

Optional Arlo SmartHub or Base Station

........................................................................................

8

Do more with Arlo

................................................................................................................................

8

FAQs

........................................................................................................................................................

9

2.

Get Started

10

Voltage requirements

........................................................................................................................

10

Use the Arlo app for installation and setup

..................................................................................

12

Install the Power Kit in your chime box

.........................................................................................

12

Install your wired Arlo Essential Video Doorbell

..........................................................................

13

Use the optional wire extensions

...................................................................................................

14

LED

........................................................................................................................................................

15

Test motion detection

......................................................................................................................

16

Control when your doorbell detects motion

...............................................................................

17

3.

WiFi Setup and Connections

18

WiFi connection options for your doorbell

...................................................................................

18

Tips for optimal WiFi performance

................................................................................................

18

Connect your mobile device to a 2.4 GHz WiFi network during setup

....................................

19

Connect an optional Arlo SmartHub

.............................................................................................

20

Connect an optional Arlo Base Station with Siren

......................................................................

21

Move your doorbell’s WiFi connection to a SmartHub or base station

..................................

23

Move your doorbell’s WiFi connection to a direct router connection

....................................

24

4.

Optional Arlo Chime 2

25

Meet your Chime 2

.............................................................................................................................

25

Do more with your Chime 2

.............................................................................................................

26

Find a good location for your Chime 2

..........................................................................................

26

Set up your Chime 2

..........................................................................................................................

26

Section	Page
1. Get to Know Your Doorbell	6
Front view	6
Rear view	7
Installation requirements	7
Get the Arlo app	7
Optional Arlo SmartHub or Base Station	8
Do more with Arlo	8
FAQs	9
2. Get Started	10
Voltage requirements	10
Use the Arlo app for installation and setup	12
Install the Power Kit in your chime box	12
Install your wired Arlo Essential Video Doorbell	13
Use the optional wire extensions	14
LED	15
Test motion detection	16
Control when your doorbell detects motion	17
3. WiFi Setup and Connections	18
WiFi connection options for your doorbell	18
Tips for optimal WiFi performance	18
Connect your mobile device to a 2.4 GHz WiFi network during setup	19
Connect an optional Arlo SmartHub	20
Connect an optional Arlo Base Station with Siren	21
Move your doorbell’s WiFi connection to a SmartHub or base station	23
Move your doorbell’s WiFi connection to a direct router connection	24
4. Optional Arlo Chime 2	25
Meet your Chime 2	25
Do more with your Chime 2	26
Find a good location for your Chime 2	26
Set up your Chime 2	26
Chime 2 LED	27
Select a melody for your Chime 2	27
Use silent mode to stop the Chime 2 from ringing	28
5. Use Your Doorbell	29
Answer your wired Arlo Essential Video Doorbell from your smartphone	29
Accept a call from your Video Doorbell	29
Respond to a visitor with a Quick Reply	30
Play a message from a visitor	30
Use silent mode for the doorbell	31
Control the doorbell LED	31
Change the call settings	32
6. View and Record Videos	34
View your doorbell’s camera feed	35
Record clips from live video	35
Take a snapshot from live video	36
2-Way Audio	36
Change the order of the camera feeds	36
Motion detection activity zones	37
View recordings and snapshots	38
Download recordings	39
7. Change Your Settings	41
Two-step verification	41
Use face or fingerprint authentication	42
Customize your profile	43
Change your Arlo password	44
Reset a forgotten password	44
Grant access to friends	45
Change the time zone	47
Doorbell settings	47
Adjust the flicker setting	50
Optional SmartHub and Base Station settings	50
View device information	51
Remove a device from your account	52
Restart the doorbell from the Arlo app	52
8. Modes, Rules, and Alerts	53
Arm or disarm all your Arlo devices	53
Modes	53
Select a mode	54
Mute Notifications	54
Rules for modes	55
Trigger a Chime 2 when the doorbell is pressed	55
Change motion sensitivity	56
Automatically stop recording when motion stops	56
Add a rule with a base station siren trigger	56
Manage alerts	57
Schedule when your doorbell camera is armed	57
Set up Arlo Geofencing	58
Geofencing with multiple mobile devices	60
Use your doorbell to trigger a camera to record	63
9. SmartHub SD Card Local Storage	64
Insert a microSD card	64
View the SD card status	65
View available SD card storage	65
Turn SD card recording off and on	65
Turn on Best Local Recording	65
Change the SD card overwrite setting	66
Format a microSD card	66
Safely eject an SD card	66
View videos on a microSD card	67
10. SmartHub or Base Station USB Local Storage	68
View the USB storage device status	69
View available USB device storage	69
Turn USB recording off and on	70
Change the USB device overwrite setting	70
Format a USB device	70
Safely eject a USB storage device	71
View videos on a USB device	71
11. Arlo Connect	72
Add your doorbell to the Google Assistant app	73
Use Arlo with IFTTT	74
12. Troubleshooting	75
The doorbell doesn’t scan the QR code in the Arlo app during setup	75
Arlo doesn’t discover your doorbell during setup	76
Use Bypass mode for the Power Kit	77
Traditional chime doesn’t ring when I press the doorbell	77
Doorbell LED doesn’t light	78
Power interruption notification	79
Remove the doorbell from its mount	79
Reset the doorbell	80
Can’t see video streams in a browser	81
Not receiving push notifications	81
Troubleshoot Arlo Geofencing	82
Scan the QR code during Chime 2 setup	83
Arlo doesn’t discover Chime 2 during setup	84
Chime 2 doesn’t ring when the doorbell is pressed	84
Reset your Arlo Chime 2	85
Verify that an optional SmartHub or base station is online	86
The SmartHub or base station is offline	87
Reset a SmartHub to factory settings	88

Arlo Essential Wired Video Doorbell User Manual - Page 2

Contents - installation

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