Arlo Essential Wired Video Doorbell User Manual - Page 71

Safely eject a USB storage device, View videos on a USB device

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Essential Video Doorbell Wired Safely eject a USB storage device It's important to safely remove the USB device from your SmartHub. If you remove a USB device while information is being recorded on it, the USB device might become permanently unusable or the files on the USB device might be corrupted. 1. Open the Arlo app. 2. Tap SmartHub/Base Station/Bridge > Local Storage. 3. Tap Safely Eject USB Device. 4. Wait for the Unmounting USB storage device progress message to close. 5. Disconnect your USB storage device from your SmartHub. Do not interrupt power to the SmartHub or remove the USB device while unmounting the USB device. 6. The USB icon changes to gray indicating that no USB device is connected. USB recording is disabled until you connect another USB device. View videos on a USB device Video clips on USB storage devices don't display in the Arlo app, but you can use a Windowsbased or Mac computer to view the clips. 1. Safely eject the USB storage device. For more information, see Safely eject a USB storage device on page 71. 2. Connect the USB storage device that you ejected to a Windows-based computer or a Mac computer. 3. Wait for the USB storage device to appear in the list of available drives on your computer, and then open the drive folder to view the files on your USB storage device. 4. Open the Arlo folder. Recorded videos are saved in this folder in MP4 format. Video files are named according to this system: camera serial number_video number_date_video clip tag. Dates are in the format YYYYMMDD. Note: If you're unable to play MP4 files on your computer, update your media player software to the latest version and try again. SmartHuborBaseStationUSBLocalStorage 71 User Manual

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71
SmartHub
or
Base
Station
USB
Local
Storage
Essential Video Doorbell Wired
User Manual
Safely eject a USB storage device
It’s important to safely remove the USB device from your SmartHub. If you remove a USB
device while information is being recorded on it, the USB device might become permanently
unusable or the files on the USB device might be corrupted.
1.
Open the Arlo app.
2.
Tap
SmartHub/Base Station/Bridge > Local Storage
.
3.
Tap
Safely Eject USB Device
.
4.
Wait for the
Unmounting USB storage device
progress message to close.
5.
Disconnect your USB storage device from your SmartHub.
Do not interrupt power to the SmartHub or remove the USB device while unmounting the
USB device.
6.
The USB icon changes to gray
indicating that no USB device is connected.
USB recording is disabled until you connect another USB device.
View videos on a USB device
Video clips on USB storage devices don’t display in the Arlo app, but you can use a Windows-
based or Mac computer to view the clips.
1.
Safely eject the USB storage device.
For more information, see
Safely eject a USB storage device
on page 71.
2.
Connect the USB storage device that you ejected to a Windows-based computer or a Mac
computer.
3.
Wait for the USB storage device to appear in the list of available drives on your computer,
and then open the drive folder to view the files on your USB storage device.
4.
Open the Arlo folder.
Recorded videos are saved in this folder in MP4 format. Video files are named according
to this system: camera serial number_video number_date_video clip tag. Dates are in the
format YYYYMMDD.
Note:
If you’re unable to play MP4 files on your computer, update your media player soſtware
to the latest version and try again.