Belkin F5D7050 User Manual - Page 35

Troubleshooting section 1 For more information about setting up a SSID please reference your router's user manual. 2 If issues persist even at close range, please contact Belkin Technical Support. 3 Link LED is solid but cannot connect to the Internet 4 If you have a signal but can't get online or obtain an IP address, the problem may be that a mismatch between the Encryption key settings in your computer and router. 5 Check the WEP key settings to see if they match. The key is 6 case-sensitive and the spelling on each computer and router must be exactly the same in order for the Adapter to connect to the router. For more information about encryption please see 7 "Profile Tab: creating a Profile" on page 17 of this manual. If issues persist even at close range, please contact please 8 contact Belkin Technical Support Data transfer is sometimes slow Wireless Technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move further from the wireless router or access point. In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, to five to ten from Wireless Router. Please see the section titled "Placement of your Wireless Networking Hardware for Optimal Performance" on page 2 of this manual. If issues persist even at close range, please contact please contact Belkin Technical Support 33