Belkin F6D4050 User Manual - Page 36

Troubleshooting Table of Contents sections 1 2 3 4 5 6 Problem: Why are there two wireless utilities in my system tray? Which one do I use? Solution: There are several features and advantages from using the Belkin Wireless Networking Utility over the Windows XP Wireless Zero Configuration utility. We offer a site survey, detailed link information, and adapter diagnosis, to name a few. It's essential to know which utility is managing your Adapter. We recommend using the Belkin Wireless Networking Utility. To use the Belkin Wireless Networking Utility, follow the steps below: Step 1 Right-click on the network status icon in the system tray and select the "Status" tab. Step 2 From the "Status" tab, uncheck the "Use Windows to configure my wireless network settings" box. Once the box is unchecked, click the "Close" button to close the window. You are now using the Belkin Wireless Networking Utility to configure the Adapter. Problem: The Adapter does not perform or connection is unstable when computer has a second built-in wireless network card (such as a mini PCI or Intel® Centrino™). Solution: This condition occurs if your computer has a built-in wireless card while your Belkin Enhanced Wireless USB Adapter is also active. This happens because Windows must now handle two active wireless connections. You must disable the built-in wireless card from your computer under "Network Adapters" in the Device Manager. Problem: The Adapter does not perform or connection is slow when computer has a built-in wired Ethernet card. Solution: This condition occurs if your computer has an active Ethernet card while your Adapter is also active. This happens because Windows must now handle two active network connections. You must disable the Ethernet card from your computer under "Network Adapters" in the Device Manager. Enhanced Wireless USB Adapter 34