Binatone iDECT C5i User Manual - Page 46

Guarantee and service The iDECT C5i is guaranteed for 12 months from the date of purchase shown on your sales receipt. This guarantee does not cover any faults or defects caused by accidents, misuse, normal wear and tear, neglect, faults on the telephone line, lightning, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents. Please keep your sales (till) receipt - as this is your guarantee. You should also keep the original packaging. In the unlikely event that you need to return your iDECT C5i to our Repair Centre while it is under guarantee, there may be a handling charge. While the unit is 1 Disconnect the base unit from the telephone line and the under Guarantee mains electricity supply. 2 Pack up all parts of your iDECT C5i in their original packaging. Remember to include the mains power adapter. 3 Return the unit to the shop where you purchased it, making sure that you take along your sales receipt. After the Guarantee has expired If the unit is no longer under Guarantee, firstly, follow steps 1 and 2 above for repair under Guarantee. Then... 3 Call our Service Department on 0845 345 9677 and ask for a quotation for the repair charge and details on where to send your iDECT C5i for repair. 4 Make sure that you include with your iDECT C5i: ■ Your name and address „ A cheque or postal order for the value of the repair. A brief description of the fault. 5 Return your iDECT C5i to the address given by the Service Department. 42