Binatone iDECT L1i User Manual - Page 40

10 TROUBLESHOOTING Problem No dialling tone when pressing key Causes Solutions a. The connection cord of a. Check the connections. Unplug the base station is not and plug back in the mains. plugged in. b. The adapter cord is not plugged in correctly in the base station. c. Another handset is using the base to make a call. d. Wrong telephone line cord Check that the telephone cord has been plugged into the base station and the phone socket. b. Check the base station plug and the 230V plug (remove and plug-in). c. Wait until the line is unoccupied. d. Use the original telephone line cord supplied When connect to a PBX, Dialling prefix is needed. no and/or wrong connection after dialling. Insert the dialling prefix "SEARCHING" is displayed. a. Base station out of range. b. Base station not connected to mains. Reduce the range. Connect base station to mains. The call does not work. Service not activated or wrong setting Check your Subscription with network or change the dial mode. No display. Answering Machine Empty battery Recharge battery The unit does not record new messages. The caller cannot leave a message. The answering machine is turned off. Turn on the answering machine. a. The answering machine a. Turn on the answering machine. is turned off. b. Erase unnecessary messages. b. c. Message memory is full. ANSWER ONLY mode is set. c. Change to ANS & REC mode. I cannot operate the answering machine remotely. a. You are entering the wrong remote access code b. You are pressing the dial keys too quickly. c. You are using a pulse telephone. a. If you forget the remote access code, reset to the default settings. b. Press each key firmly. c. Try again using a touch tone phone. While recording an outgoing A call is being received. message or listening to messages, the unit rings and recording stops. Answer the incoming call and try again to record your out going message later. 36