Blackberry PRD-10459-035 Administration Guide - Page 102

Monitoring the BlackBerry MDS Integration Service notification messages, BlackBerry device

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Administration Guide Monitoring the BlackBerry MDS Integration Service notification messages Task Steps c. In the Value data field, type 0. The default value is 1. Prevent the BlackBerry MDS a. Integration Service from restarting if it b. stops responding. c. Create a DWORD value that is named RestartMDSServicesOnCrash. Double-click the new DWORD value. In the Value data field, type 0. The default value is 1. Prevent the BlackBerry Attachment Service from restarting if it stops responding. a. Create a DWORD value that is named RestartAttachmentServerOnCrash. b. Double-click the new DWORD value. c. In the Value data field, type 0. The default value is 1. 5. Click OK. Monitoring the BlackBerry MDS Integration Service notification messages You can monitor the message traffic between the BlackBerry® MDS Integration Service and BlackBerry devices, and the message traffic that BlackBerry® MDS Runtime Applications generate. An excessive number of messages from a specific BlackBerry MDS Runtime Application or messages of a specific type might indicate that a problem exists with a BlackBerry device, a BlackBerry MDS Runtime Application, or the web services. Set up monitoring of the BlackBerry MDS Integration Service notification messages for a BlackBerry device 1. In the BlackBerry® Manager, in the left pane, click a BlackBerry MDS Integration Service. 2. On the MDS Integration Services tab, click Edit Properties. 3. Click Message Monitors. 4. Double-click BlackBerry MDS Integration Service Monitor Definition. 5. Click New. 6. In the PIN field, type the PIN of the BlackBerry device that you want to monitor. 7. In the Application drop-down list, click the BlackBerry MDS Runtime Application that you want to monitor. 8. Click OK. If you restart the BlackBerry MDS Integration Service, you must re-create your message monitors. 100

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Task
Steps
c.
In the
Value data
field, type
0
.
The default value is 1.
Prevent the BlackBerry MDS
Integration Service from restarting if it
stops responding.
a.
Create a DWORD value that is named
RestartMDSServicesOnCrash
.
b.
Double-click the new DWORD value.
c.
In the
Value data
field, type
0
.
The default value is 1.
Prevent the BlackBerry Attachment
Service from restarting if it stops
responding.
a.
Create a DWORD value that is named
RestartAttachmentServerOnCrash
.
b.
Double-click the new DWORD value.
c.
In the
Value data
field, type
0
.
The default value is 1.
5.
Click
OK
.
Monitoring the BlackBerry MDS Integration Service notification messages
You can monitor the message traffic between the BlackBerry® MDS Integration Service and BlackBerry devices, and the message
traffic that BlackBerry® MDS Runtime Applications generate. An excessive number of messages from a specific BlackBerry MDS
Runtime Application or messages of a specific type might indicate that a problem exists with a BlackBerry device, a BlackBerry
MDS Runtime Application, or the web services.
Set up monitoring of the BlackBerry MDS Integration Service notification messages for a
BlackBerry device
1.
In the BlackBerry® Manager, in the left pane, click a BlackBerry MDS Integration Service.
2.
On the
MDS Integration Services
tab, click
Edit Properties
.
3.
Click
Message Monitors
.
4.
Double-click
BlackBerry MDS Integration Service Monitor Definition
.
5.
Click
New
.
6.
In the
PIN
field, type the PIN of the BlackBerry device that you want to monitor.
7.
In the
Application
drop-down list, click the BlackBerry MDS Runtime Application that you want to monitor.
8.
Click
OK
.
If you restart the BlackBerry MDS Integration Service, you must re-create your message monitors.
Administration Guide
Monitoring the BlackBerry MDS Integration Service notification messages
100