Bosch B09IB91NSP Use and Care Manual - Page 24

en-us Customer service 4Customer services IfCustomerservice required, we recommend that you have the door hinges changed over by our customer services. You can find out the costs for changing over the door hinges from your responsible customer services team. Before you call customer services, please check whether you can correct the fault yourself. After checking in accordance with the section additional help can be requested by calling the Bosch Customer Support Center, 1-800-944-2904 (toll-free), from anywhere in the United States. In Canada contact your Bosch customer services team or call 1-800-944-2904. Write down the following information about your appliance so that you have it ready and can get better assistance if you require support from customer services. Dealer's name: Address: Telephone number: Purchase date: Model number: FD number: Serial number Type Appliance self-test Your appliance features a self-test program which displays the fault your customer service can rectify. 1. Switch off the appliance and wait 5 minutes. 2. Switch the appliance on. 3. Within the first 10 seconds press and hold freezer compartment super button for 3 ... 5 seconds until an audible signal sounds. The self-test program starts. While the self-test is running, a long audible signal sounds in the meantime. ■ If 2 audible signals sound after the end of the self-test and the set temperature is displayed, your appliance is OK. ■ If at the end of the self-test 5 audible signals sound and the freezer compartment super button flashes for 10 seconds, inform customer service. When the program has ended, the appliance switches over to normal operation. Warranty statement Please see the enclosed statement of limited product warranty for detailed information on warranty coverage. 24