Brother International HL 5170DN Users Manual - English - Page 107

Error messages in the status monitor, No Paper Multi Purpose - troubleshooting

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Error messages in the status monitor The Status Monitor will report problems with the printer. Take the corrective actions listed in the following table for the error message that the Status Monitor reports. The default setting for the Status Monitor is off. If you would like to turn the status monitor on, you can change the setting of the Status Monitor in the Device Options of the Advanced tab. See Device Options on page 2-6. Error message Front Cover Open Jam Clear Cover Open Face up Open (For HL-5150D / HL-5170DN) Memory Full No Paper Tray1 No Paper Tray2 No Paper Manual Feed No Paper Multi Purpose Tray Jam Tray 1 Jam Tray 2 Jam Inside Jam Rear Jam Multi Purpose Tray Jam Duplex (For HL-5150D / HL-5170DN) Duplex Size Error (For HL-5150D / HL-5170DN) No Duplex Tray (For HL-5150D / HL-5170DN) Duplex Lever Error (For HL-5150D / HL-5170DN) Action ■ Close the front cover of the printer. ■ Close the jam clear cover of the printer. See page 6-9. ■ Close the face-up (back) output tray of the printer. ■ Press the Go button to print the data remaining in the printer. Press the Job Cancel button if you want to delete the data remaining in the printer. ■ Reduce the print resolution or reduce the complexity of your document. ■ Expand the printer memory by adding a commercially available DIMM memory module. See Installing additional memory on page 4-2. ■ The paper tray may be out of paper or not properly installed. If it is empty, put a new stack of paper in the paper tray. For HL-5130, put paper in the paper tray and then press the Go button. ■ If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray. ■ Reduce the amount of paper in the paper tray, and then try again. ■ Make sure you use paper that meets Brother's recommended paper specifications. See What kind of paper can I use? on page 1-5. ■ Take out the jammed paper from the indicated area. See Paper jams and how to clear them on page 6-6. ■ Press the Go button. Specify the printable paper size. The paper size you can use for Duplex printing is A4, Letter or Legal. ■ Install the Duplex tray into the printer. ■ Move the Duplex lever to the correct position. TROUBLESHOOTING 6 - 2

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TROUBLESHOOTING
6 - 2
Error messages in the status monitor
The Status Monitor will report problems with the printer. Take the corrective actions listed in the following
table for the error message that the Status Monitor reports.
The default setting for the Status Monitor is off. If you would like to turn the status monitor on, you can
change the setting of the Status Monitor in the
Device Options
of the
Advanced
tab. See
Device
Options
on page 2-6.
Error message
Action
Front Cover Open
■
Close the front cover of the printer.
Jam Clear Cover Open
■
Close the jam clear cover of the printer. See
page 6-9
.
Face up Open
(For HL-5150D / HL-5170DN)
■
Close the face-up (back) output tray of the printer.
Memory Full
■
Press the
Go
button to print the data remaining in the printer. Press the
Job
Cancel
button if you want to delete the data remaining in the printer.
■
Reduce the print resolution or reduce the complexity of your document.
■
Expand the printer memory by adding a commercially available DIMM
memory module. See
Installing additional memory
on page 4-2.
No Paper Tray1
No Paper Tray2
No Paper Manual Feed
No Paper Multi Purpose
Tray
■
The paper tray may be out of paper or not properly installed. If it is empty, put
a new stack of paper in the paper tray. For HL-5130, put paper in the paper
tray and then press the
Go
button.
■
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it before printing. Sometimes it is helpful to remove the paper, turn
the stack over and put it back in the paper tray.
■
Reduce the amount of paper in the paper tray, and then try again.
■
Make sure you use paper that meets Brother’s recommended paper
specifications. See
What kind of paper can I use?
on page 1-5.
Jam Tray 1
Jam Tray 2
Jam Inside
Jam Rear
Jam Multi Purpose Tray
Jam Duplex
(For HL-5150D / HL-5170DN)
■
Take out the jammed paper from the indicated area.
See
Paper jams and how to clear them
on page 6-6.
Duplex Size Error
(For HL-5150D / HL-5170DN)
■
Press the
Go
button. Specify the printable paper size. The paper size you can
use for Duplex printing is A4, Letter or Legal.
No Duplex Tray
(For HL-5150D / HL-5170DN)
■
Install the Duplex tray into the printer.
Duplex Lever Error
(For HL-5150D / HL-5170DN)
■
Move the Duplex lever to the correct position.