Brother International HL-L8350CDW Users Guide

Brother International HL-L8350CDW Manual

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  • Brother International HL-L8350CDW | Users Guide - Page 1
    User's Guide Brother Laser Printer HL-L8250CDN HL-L8350CDW HL-L8350CDWT For visually-impaired users You can read this manual with Screen Reader 'text-to-speech' software. You must set up the hardware and install the driver before you can use the machine. Please use the Quick Setup Guide to set up
  • Brother International HL-L8350CDW | Users Guide - Page 2
    to replace supplies and perform routine maintenance. See troubleshooting tips. For USA: PDF file / Brother Solutions Center at http://solutions.brother.com/ For Other Countries: PDF file / CD-ROM / In the box Network User's Guide This Guide provides useful information about wired and wireless
  • Brother International HL-L8350CDW | Users Guide - Page 3
    Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions
  • Brother International HL-L8350CDW | Users Guide - Page 4
    Windows Server® 2003, Windows Server® 2008 and Windows Server® 2008 R2) Click (Start) > All Programs > Brother > Brother Utilities. (Windows® 8 and Windows Server® 2012) Tap or click (Brother Utilities) either on the Start screen or the desktop. (Windows® 8.1 and Windows Server® 2012 R2) Move your
  • Brother International HL-L8350CDW | Users Guide - Page 5
    tab ...50 Device Settings tab...52 Support ...53 BR-Script 3 printer driver features (PostScript® 3™ language emulation 55 Uninstalling the printer driver...63 Status Monitor ...64 Macintosh ...66 Features in the printer driver (Macintosh 66 Choosing page setup options ...66 Features in the BR
  • Brother International HL-L8350CDW | Users Guide - Page 6
    ...87 Settings table...88 Entering Text for Wireless Settings ...103 Printing Secure documents...104 Secure documents Replacing supplies...118 Replacing the toner cartridges...122 Replacing the drum unit...128 Replacing the belt unit ...135 Resetting the belt counter...140 Replacing the waste toner
  • Brother International HL-L8350CDW | Users Guide - Page 7
    6 Troubleshooting 170 Identifying the problem ...170 Error Printer ...205 Interface...205 Network (LAN) ...206 Direct Print feature...206 Computer requirements...207 Important information for choosing your paper 208 Supplies ...209 Important information for the toner cartridge life 210 Brother
  • Brother International HL-L8350CDW | Users Guide - Page 8
    Front view and Back view 1 7 9 2 3 10 4 5 6 8 1 Face-down output tray support flap (support flap) 2 Control panel with a Liquid Crystal Display (LCD) 3 USB direct print interface 4 Front cover port NOTE Most of the illustrations in this User's Guide show the HL-L8350CDW. 1 1 1 1 12 11 1
  • Brother International HL-L8350CDW | Users Guide - Page 9
    paper (see Print media on page 204). For best results, follow the instructions below:  DO NOT load different types of paper in the paper tray at trays in the printer driver and this Guide are as follows: Tray Paper Tray Optional Lower Tray Unit (Standard equipment for HL-L8350CDWT) Multi-purpose
  • Brother International HL-L8350CDW | Users Guide - Page 10
    8.5 in.  13 in. (215.9 mm x 330.2 mm). 2 Load only one sheet of Glossy in the MP tray. 3 Tray 2 is standard on HL-L8350CDWT. Recommended paper specifications The following paper specifications are appropriate for this machine: 1 1 Basis Weight Thickness Roughness Stiffness Grain Direction Volume
  • Brother International HL-L8350CDW | Users Guide - Page 11
    finish • that is damaged, creased or folded • that exceeds the recommended weight specification in this guide • with tabs and staples • with letterheads using low temperature dyes or thermography • that is your machine. This damage is not covered under any Brother warranty or service agreement. 4
  • Brother International HL-L8350CDW | Users Guide - Page 12
    . However, some envelopes may have feed and print-quality 1 problems because of the way they have been made. Envelopes should have are embossed (have raised writing on them) • that were previously printed by a laser printer • that are pre-printed on the inside • that cannot be arranged neatly when
  • Brother International HL-L8350CDW | Users Guide - Page 13
    may not be covered under any Brother warranty or service agreement. Labels 1 Most labels fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems 's Guide. Labels exceeding this specification may
  • Brother International HL-L8350CDW | Users Guide - Page 14
    Printing Methods Unprintable area when printing from a computer 1 The figures below show maximum unprintable areas. The unprintable areas may vary depending on the 1 paper size or settings in the application you are using. Usage Document Top (1) Left (2) 1 Size Bottom (3) Right (4) Print
  • Brother International HL-L8350CDW | Users Guide - Page 15
    . If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons Acceptable paper and other print media on page 2.) 1 Tray 2 is standard on HL-L8350CDWT. Printing on plain paper, thin paper, or recycled paper from Tray 1 and
  • Brother International HL-L8350CDW | Users Guide - Page 16
    Printing Methods b While pressing the blue paper-guide release levers (1), slide the paper guides to fit the size of paper you are loading in the tray. Make sure that the guides are firmly in the slots. 1 1 c Fan the stack of paper well to avoid paper jams and misfeeds. 9
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    paper jams.  The side to be printed on is face down.  The paper guides touch the sides of the paper so it will feed correctly. 1 e Put the machine. f Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the
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    Methods g Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and Software). 1  Paper Source Tray1 Tray2 (if available) For other settings, see Chapter 2: Driver and Software. NOTE The name of options in the drop-down lists may vary depending
  • Brother International HL-L8350CDW | Users Guide - Page 19
    paper, recycled paper, bond paper, or glossy paper from the MP tray 1 a Open the MP tray and lower it gently. b Pull out the MP tray support (1) and unfold the flap (2). 2 1 12
  • Brother International HL-L8350CDW | Users Guide - Page 20
    side to be printed on must be face up with the leading edge in first.  The paper guides touch the sides of the paper so it will feed properly. 2 1 NOTE When you are to avoid a paper jam. d Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as
  • Brother International HL-L8350CDW | Users Guide - Page 21
    1 You can define your original paper size by choosing User Defined... in Windows® printer driver, PostScript Custom Page Size in BR-Script printer driver for Windows®, or Manage Custom Sizes... in Macintosh printer drivers. For the acceptable paper sizes, see Paper type and size on page 2.  Media
  • Brother International HL-L8350CDW | Users Guide - Page 22
    Printing Methods Printing on thick paper, labels and envelopes from the MP tray 1 When the back cover (face-up output tray) is pulled down, the machine has a straight paper path from the MP 1 tray through to the back of the machine. Use this paper feed and output method when you print on thick paper
  • Brother International HL-L8350CDW | Users Guide - Page 23
    Printing Methods c Open the MP tray and lower it gently. 1 d Pull out the MP tray support (1) and unfold the flap (2). 2 1 e Load paper, labels, or envelopes in the MP tray, making sure:  The number of envelopes in the MP tray does not
  • Brother International HL-L8350CDW | Users Guide - Page 24
    1 1 You can define your original paper size by choosing User Defined... in Windows® printer driver, PostScript Custom Page Size in BR-Script printer driver for Windows®, or Manage Custom Sizes... in Macintosh printer drivers. For the acceptable paper sizes, see Paper type and size on page 2. 17
  • Brother International HL-L8350CDW | Users Guide - Page 25
    C6, choose User Defined... (for Windows® printer driver), PostScript Custom Page Size (for BR-Script printer driver for Windows®), or Manage Custom Sizes... (for Macintosh printer driver). g Send the print job to the machine. NOTE • Remove each envelope as soon as it has been printed. Stacking the
  • Brother International HL-L8350CDW | Users Guide - Page 26
    Printing Methods h (For printing envelopes only) When you have finished printing, reset the two gray levers that you pulled down in step b back to their original positions. 1 i Close the back cover (face-up output tray). 19
  • Brother International HL-L8350CDW | Users Guide - Page 27
    sided printing 1 1 The supplied printer drivers all enable 2-sided printing. Guidelines for printing on both sides of the paper 1  If the paper is thin, it may wrinkle.  If paper is curled, straighten it and put it back in the paper tray. If the paper continues to curl, replace the paper.  If the
  • Brother International HL-L8350CDW | Users Guide - Page 28
    , see 2-sided Printing on page 75. 1 1 Automatic 2-sided printing using the Windows® printer driver 1 a Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and Software). Choose the option you want from each of the following drop-down lists:  Paper
  • Brother International HL-L8350CDW | Users Guide - Page 29
    Printing Methods Automatic 2-sided printing using the BR-Script printer driver for Windows® 1 a Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and Software). 1 Choose the option you want from each of the following drop-down lists:  Paper Size Letter
  • Brother International HL-L8350CDW | Users Guide - Page 30
    printer driver for Windows® does not support manual 2-sided printing. If you are using the Macintosh Printer Driver, see Manual 2-sided Printing on page 75. 1 1 Manual 2-sided printing using the Windows® printer driver 1 a Change the printer driver Then, the Windows® driver instructs you (with a
  • Brother International HL-L8350CDW | Users Guide - Page 31
    Encryption USB Mass Storage Class SCSI or SFF-8070i Bulk transfer Only FAT12/FAT16/FAT32 Max. 4096 Byte Encrypted devices are not supported. 1 NTFS format is not supported. NOTE • Some USB flash drives may not work with the machine. • If your camera is in PictBridge mode, you cannot print from
  • Brother International HL-L8350CDW | Users Guide - Page 32
    this section may vary depending on your application and operating system. a From the menu bar of an application, click File, then Print. b Choose Brother HL-XXXX Printer (1) and check the Print to file box (2). Click Print. 1 2 1 1 c Choose the folder you want to save the file to and type the file
  • Brother International HL-L8350CDW | Users Guide - Page 33
    Printing Methods Printing directly from the USB flash drive or digital camera supporting mass storage 1 1 NOTE • Make sure your digital camera is turned on. • Your digital camera must be switched Function Lock On, you may not be able to access Direct Print (see the Network User's Guide). 26
  • Brother International HL-L8350CDW | Users Guide - Page 34
    Printing Methods b Press a or b ( + or -) to choose the folder name or file name you want to print. If you have selected the folder name, press OK. Press a or b ( + or -) to choose the file name, and then press OK. 1 NOTE To print an index of the files, press a or b ( + or -) to choose Index
  • Brother International HL-L8350CDW | Users Guide - Page 35
    Printing Methods g Press OK or Go to start printing. IMPORTANT 1 • To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB flash drive to the USB direct interface. • DO NOT remove the USB flash drive or digital camera from the USB direct interface until
  • Brother International HL-L8350CDW | Users Guide - Page 36
    The printer drivers for the supported versions of Windows® and Macintosh are on the CD-ROM we have supplied (Windows® only) or on the Brother Solutions Center website at http://solutions.brother.com/. Install the drivers by following the steps in the Quick Setup Guide. The latest printer drivers can
  • Brother International HL-L8350CDW | Users Guide - Page 37
    other printer drivers are installed on your computer, choose Brother HL-XXXX series (where XXXX is your model name) as your printer driver from the orientation in your application software. • If your application software does not support your custom paper size, choose the next largest paper size. •
  • Brother International HL-L8350CDW | Users Guide - Page 38
    Text in Black Print Archive Print Profile Windows® printer BR-Script printer driver driver for Windows® Macintosh Printer BR-Script printer Driver driver for Macintosh 1 Manual 2-sided printing is not available with the BR-Script printer driver for Windows®. 2 Booklet is not available with
  • Brother International HL-L8350CDW | Users Guide - Page 39
    screen. In the Hardware group, click View devices and printers. b Right-click the Brother HL-XXXX series icon (where XXXX is your model name) and select Printer properties (Properties), and Brother HL-XXXX series if needed. The printer properties dialog box appears. c Click the General tab, and
  • Brother International HL-L8350CDW | Users Guide - Page 40
    your computer will vary depending on your operating system. • To access the printer driver settings, see Accessing the printer driver settings on page 32. • For HL-L8350CDWT users, please read HL-L8350CDW as HL-L8350CDWT. Basic tab 2 Change the Page Layout settings by clicking the illustration
  • Brother International HL-L8350CDW | Users Guide - Page 41
    Driver and Software Paper Size From the drop-down list choose the Paper Size you are using. Orientation Orientation selects the position of how your document
  • Brother International HL-L8350CDW | Users Guide - Page 42
    . If the toner is not fixed to the envelope correctly when Envelopes is selected, choose Env. Thick. If the envelope is crumpled when Envelopes is selected, choose Env. Thin. For more information, see Paper Tray Capacity on page 3. • When Label is selected in the printer driver, the machine
  • Brother International HL-L8350CDW | Users Guide - Page 43
    conserve color toner, select Mono mode. 2 • If either the Cyan, Magenta or Yellow toner reaches the end of its the data.  Manual Choosing Manual allows you to select the settings manually by clicking the a brighter color. • Auto The printer driver selects the Color Mode type. NOTE Choosing this option may
  • Brother International HL-L8350CDW | Users Guide - Page 44
    Driver and Software  Import... To adjust the print configuration of a particular image, click Settings. When you have finished adjusting the image parameters, such as brightness and
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    these options. • 2-sided The machine prints on both sides of the paper automatically. • 2-sided (Manual) The machine prints all the even numbered pages first. Then the printer driver will stop and show the instructions required to reload the paper. When you click OK the odd numbered pages will
  • Brother International HL-L8350CDW | Users Guide - Page 46
    page numbers. 2 • Booklet The machine prints on both sides of the paper automatically. • Booklet (Manual) The machine prints all the even numbered sides first. Then the printer driver will stop and show the instructions required to reload the paper. When you click OK the odd numbered sides will
  • Brother International HL-L8350CDW | Users Guide - Page 47
    Area displays a preview of the print results for the pages chosen in the Page List Area. NOTE • If the Booklet setting was selected in the Printer driver settings, you cannot use the Print Preview option. • If the 2-sided setting was selected in the
  • Brother International HL-L8350CDW | Users Guide - Page 48
    Driver and Software Advanced tab Change the tab settings by clicking the following settings:  (1) Scaling  (2) Reverse Print  (3) Use Watermark  (4) Header-Footer Print  (5) Toner Save Mode  (6) Secure Print  (7) Administrator  (8) User Authentication  (9) Other Print Options Scaling Select
  • Brother International HL-L8350CDW | Users Guide - Page 49
    Driver and Software Use Watermark 2 Add a logo or text to your document as a watermark. Choose one of the preset Watermarks, or use an image file that
  • Brother International HL-L8350CDW | Users Guide - Page 50
    Driver and Software  Edit Watermark Click the Add button to add the watermark settings, and the Watermark in File, or click Browse to search for the file. Bitmap, JPEG and PNG file formats are supported. The scaling of the image can be adjusted from 25 - 999%. • Position Use this setting to control
  • Brother International HL-L8350CDW | Users Guide - Page 51
    Driver and Software Header-Footer Print 2 2 When this feature is enabled, a different name, select Custom and type a name in the Custom text box. Toner Save Mode 2 Conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter. The default setting is Off (unchecked
  • Brother International HL-L8350CDW | Users Guide - Page 52
    Driver and Software Secure Print 2 2 Secure documents are documents that are password-protected when they are sent to the machine. Only the people who know the
  • Brother International HL-L8350CDW | Users Guide - Page 53
    Driver and Software Administrator Administrators have the authority to limit access to settings such as scaling and watermark. 2 2  Password Type the password , check the Show print status before printing check box. For more information about Secure Function Lock, see the Network User's Guide 46
  • Brother International HL-L8350CDW | Users Guide - Page 54
    of each color may vary depending on the temperature and humidity of the machine's environment. This setting helps you improve color density by letting the printer driver use the color calibration data stored in your machine.  Use Calibration Data If you select this check box, the
  • Brother International HL-L8350CDW | Users Guide - Page 55
    choose Printer Default, the timeout setting will be reset to the specific time set at the factory; this can be altered in the driver. Toner Fixing Select this setting to improve the toner fixing capabilities. If this selection does not provide enough improvement, change the printer driver
  • Brother International HL-L8350CDW | Users Guide - Page 56
    is selected, the printer driver detects blank pages and excludes them from printing. NOTE This option does not work with the following options: 2 • Use Watermark • Header-Footer Print • N in 1 and 1 in NxN Pages in Multiple Page • 2-sided (Manual), Booklet, Booklet (Manual) and 2-sided with
  • Brother International HL-L8350CDW | Users Guide - Page 57
    Driver and Software Print Profiles tab Print Profiles are editable presets designed to give you quick access to frequently used printing configurations. 2 2 5 1 2 4 3 to use from the Icon list, then click OK. c The settings shown on the left side of the printer driver window will be saved. 50
  • Brother International HL-L8350CDW | Users Guide - Page 58
    Driver and Software Delete Profile 2 Click Delete Profile to display the Delete Profile dialog box. You can delete any of the profiles you have added. a Choose your profile from the print profile list box. 2 b Click Delete. c The selected profile will be deleted. 51
  • Brother International HL-L8350CDW | Users Guide - Page 59
    finds the currently installed optional devices and displays the available options in the printer driver. When you click Auto Detect, options that are installed on the machine will be listed in Available Options (1). Manually add or remove the options by choosing an optional device you want to
  • Brother International HL-L8350CDW | Users Guide - Page 60
    Driver and Software Support Click Support... in the Printing Preferences dialog box. 2 2 1 2 3 4 5 6  (1) Brother Solutions Center Click this button to visit the Brother Solutions Center website (http://solutions.brother.com/) for information about your Brother product including FAQs (Frequently
  • Brother International HL-L8350CDW | Users Guide - Page 61
    Driver and Software  (2) Genuine Supplies website Click this button to visit our website for genuine Brother supplies.  (3) Brother CreativeCenter Click this button to visit ... Click this button to check the printer driver settings.  (6) About... Click this button to view a list of the
  • Brother International HL-L8350CDW | Users Guide - Page 62
    and Software BR-Script 3 printer driver features (PostScript® 3™ language emulation) 2 NOTE The screens in this access the Printing Preferences dialog box, click Preferences... in the General tab of the Brother HL-XXXX BR-Script3 Properties dialog box.  Layout tab Change the layout by choosing the
  • Brother International HL-L8350CDW | Users Guide - Page 63
    MP Tray Automatically Select Select this option to pull paper from any paper source that has a paper size defined in the printer driver that matches your document. Auto Select by Printer Select this option to pull paper from any paper source that has a paper size defined in the machine that matches
  • Brother International HL-L8350CDW | Users Guide - Page 64
    purpose tray. The paper size in the multi-purpose tray must match the size defined in the printer driver. 1 Available if the optional tray is installed. 2 2 Tray 2 is standard on HL-L8350CDWT. • Color Select either Black & White or Color.  Secure Print tab Secure documents are documents that
  • Brother International HL-L8350CDW | Users Guide - Page 65
    Driver and Software Advanced options 2 Access the Advanced options by clicking the Advanced... button use equivalent printer fonts for printing documents that contain TrueType fonts. This will permit faster printing; however, you might lose special characters not supported by the printer font. Click
  • Brother International HL-L8350CDW | Users Guide - Page 66
    Driver and Software c Change settings by choosing a setting in the Printer Features list (3): 2 3  Print Quality Choose one of the following print quality settings: • Normal (600 x 600 dpi) 600 dpi class. Recommended for ordinary printing. Use this
  • Brother International HL-L8350CDW | Users Guide - Page 67
    When you choose Printer Default, the timeout setting will be reset to the specific time set at the factory; this can be altered in the driver. While the and you want to conserve color toner, select Mono mode. • If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a
  • Brother International HL-L8350CDW | Users Guide - Page 68
    Print Output This feature allows you to improve a print quality problem. • Reduce Paper Curl If you choose this setting, the Toner Fixing If you choose this setting, the toner fixing capabilities may be improved. If this selection does not provide enough improvement, change the printer driver
  • Brother International HL-L8350CDW | Users Guide - Page 69
    Driver and Software Ports tab 2 To change the port where your machine is connected or the path to the network machine you are using, choose or add the port you want to use. 2 62
  • Brother International HL-L8350CDW | Users Guide - Page 70
    driver from the Windows Add a printer setting. • After uninstalling, we recommend restarting your computer to remove files that were in use during the uninstall. (Windows® XP, Windows Vista® and Windows® 7) a Click the Start button, point to All Programs, Brother, and then to your machine name
  • Brother International HL-L8350CDW | Users Guide - Page 71
    Driver and Software Status Monitor 2 The Status Monitor utility is a tray.  (Windows® XP, Windows Vista® and Windows® 7) a Click Start > All Programs > Brother > Brother Utilities. The Brother Utilities screen appears. b Click the drop-down list and select your model name (if not already
  • Brother International HL-L8350CDW | Users Guide - Page 72
    Driver and Software Troubleshooting 2 Click the Troubleshooting button to access the Brother Solutions Center at http://solutions.brother.com/ and visit FAQs on your model page for instructions. Visit the Genuine Supplies website 2 2 Click the Visit the Genuine Supplies website button for more
  • Brother International HL-L8350CDW | Users Guide - Page 73
    printer driver (Macintosh) This machine supports Mac OS X 10.7.5, 10.8.x, 10.9.x. 2 2 NOTE The screens in this section are from OS X v10.7.x. The screens on your Macintosh will vary depending on your operating system version. Choosing page setup , then Page Setup. Make sure Brother HL-XXXX (where
  • Brother International HL-L8350CDW | Users Guide - Page 74
    Driver and Software b From an application such as TextEdit, click File, then Print to start printing. For more page setup options, click the Show Details button. 2 NOTE Save the current settings as a preset by choosing Save Current Settings as Preset... from the Presets pop-up menu. 67
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    Driver and Software Choosing printing options 2 To control special printing features, choose Print Settings from the Print dialog box. For more information about the available options,
  • Brother International HL-L8350CDW | Users Guide - Page 76
    Driver and Software Layout 2 2  Pages per Sheet The Pages per Sheet selection can reduce the image size of a page by allowing multiple pages to be printed
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    Driver and Software Secure Print 2 2  Secure Print: Secure documents are documents that are password protected when they are sent to the machine. Only the people who
  • Brother International HL-L8350CDW | Users Guide - Page 78
    Driver and Software Print Settings Choose your settings in the Print Settings list: 2 2 . Thick • Env. Thin • Recycled Paper • Label • Glossy Paper NOTE When Label is selected in the printer driver, the machine will feed the paper from the MP tray, even if MP Tray is not selected as the paper source
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    /Mono settings in the printer driver as follows: • Auto toner, select Mono mode. • If either the Cyan, Magenta or Yellow toner reaches the end toner is available.  Paper Source Choose Auto Select, Tray1, Tray2, 1 2 or MP Tray. 1 Available if the optional tray is installed. 2 Tray 2 is standard on HL
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    decrease the temperature of the machine's fusing process. • Improve Toner Fixing If you choose this setting, the toner fixing capabilities may be improved. If this selection does not provide enough improvement, change the printer driver setting in Media Type to a thick setting. NOTE This operation
  • Brother International HL-L8350CDW | Users Guide - Page 81
    , the machine acts as though it were turned off. If you choose Printer Default, the timeout setting will be reset to the specific time set at the factory; this can be altered in the driver. To change the Sleep Time, select Manual, and then type the time in the text box. 2 While the machine
  • Brother International HL-L8350CDW | Users Guide - Page 82
    Driver and Software 2-sided Printing  Automatic 2-sided Printing Select Layout. Choose Long-Edge binding or Short-Edge binding in Two-Sided. 2 2  Manual 2-sided Printing Select Paper Handling. • Choose Even Only and Print. Reload the printed paper into the tray (blank side face down in Tray 1
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    ) 2 This section introduces the distinctive operations of the BR-Script3 printer driver. For the basic operations of the BR-Script3 printer driver, see Features in the printer driver (Macintosh) on page 66 for Page Setup, Cover Page, Paper Source and Layout. 2 Choosing printing options 2 To
  • Brother International HL-L8350CDW | Users Guide - Page 84
    Driver and Software Printer Features Feature Sets: General 1 2 2  Print Quality Select one of the following resolutions from the Print Quality pop • Env. Thick • Env. Thin • Recycled Paper • Label • Glossy Paper • Hagaki 1 1 Postcard with the size specified by Japan Post Service Co., LTD 77
  • Brother International HL-L8350CDW | Users Guide - Page 85
    If you choose Printer Default, the timeout setting will be reset to the specific time set at the factory; this can be altered in the driver. To change and you want to conserve color toner, select Mono mode. • If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a
  • Brother International HL-L8350CDW | Users Guide - Page 86
    Print Output This feature allows you to improve a print quality problem. • Reduce Paper Curl If you choose this setting, the paper Toner Fixing If you choose this setting, the toner fixing capabilities may be improved. If this selection does not provide enough improvement, change the printer driver
  • Brother International HL-L8350CDW | Users Guide - Page 87
    Driver and Software Secure Print 2 Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the
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    Software Removing the printer driver 2 a Log on as an 'Administrator'. b From the Apple menu, choose System Preferences. Click Print & Scan or Printers & Scanners 1, then 2 select the printer you want to remove and remove it by clicking the - button. c Click Delete Printer. 1 Printers & Scanners for
  • Brother International HL-L8350CDW | Users Guide - Page 89
    is low or there is a problem with the toner cartridge, the following icons appear: The toner level is low. The toner cartridge is empty. You can set the interval at which the software will update the machine's status information. Go to the menu bar, Brother Status Monitor and select Preferences. 82
  • Brother International HL-L8350CDW | Users Guide - Page 90
    Driver and Software Hiding or showing the window 2 After starting the Status Monitor, you can hide or show the window. To hide the window, go to the menu bar, click Brother Status Monitor and select Hide Status Monitor. To show the window, click the Brother , see the Network User's Guide. 83
  • Brother International HL-L8350CDW | Users Guide - Page 91
    Driver and Software Software Software for networks For information about network utility software, see the Network User's Guide. 2 2 2 84
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    the control panel. The LCD is a 16 character two-line display. 3 Control panel overview 3 The illustration is based on HL-L8350CDW. 1 2 3 4 5 6 7 8 1 LCD The LCD displays messages to help you set up and use your machine. A four level indicator displays the wireless signal strength if you are using
  • Brother International HL-L8350CDW | Users Guide - Page 93
    Printing Secure documents on page 104.) 5 Go You can clear some error messages by pressing Go. To clear all other errors follow the control panel instructions or see Error and maintenance messages on page 171. Press Go to print jobs remaining in the machine's memory. This button lets you choose the
  • Brother International HL-L8350CDW | Users Guide - Page 94
    LED indication Blinking Off Meaning There is a problem with the machine. There is no problem with the machine. 3 3 Machine status messages the color density. The machine is ignoring data processed using the PS driver. The machine is warming up. The machine is performing the calibration process
  • Brother International HL-L8350CDW | Users Guide - Page 95
    displays the tray names as follows: • Standard paper tray: Tray1 • Multi-purpose tray: MP Tray • Optional lower tray 1: Tray2 and T2 1 Tray 2 is standard on HL-L8350CDWT. 88
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    Options Descriptions Print Settings - - - Prints the Printer Settings page. Print NetSetting Print WLANReport - (HL-L8350CDW and HL-L8350CDWT) - - Prints the Network Configuration Report. - - The WLAN Report shows the wireless 3 LAN connectivity diagnosis. Test Print - - - Prints
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    the fuser unit. - Displays the pages left to print with the laser unit. Reset Parts Life Drum Unit - (Appears only when the drum unit or belt Belt Unit - unit has exceeded its rated life.) - Resets the drum unit life. Appears when you replace the drum unit. - Resets the belt unit
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    and the machine's Paper Size setting match. The factory settings are shown in Bold with an asterisk. 1 When Tray 2 is installed. 2 Tray 2 is standard on HL-L8350CDWT. 91
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    General Information General Setup Submenu Local Language Ecology Panel Control Setting Lock Interface Menu Selections Options Descriptions - English* / Français... Select the LCD language for your country. Toner Save Sleep Time On / Off* Increases the page yield of the toner cartridge. 3
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    General Information Print Menu Submenu Emulation Auto Continue Output Color Media Type Paper Copies Orientation Print Position Auto FF HP LaserJet Menu Selections Options Descriptions - Auto* / HP LaserJet / Chooses the emulation mode you BR-Script 3 use. - On* / Off Select this setting
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    General Information Print Menu (continued) Submenu HP LaserJet (Continued) Menu Selections Symbol Set Table Print Options PC-8* / PC-8 D/N / ... - Auto LF Auto CR Auto WRAP Auto SKIP On / Off* On / Off* On / Off* On* / Off Left Margin ## Right Margin ## Top Margin #.## Bottom Margin
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    machine prints the error information when errors occur. Use CAPT (Color Advanced Printing Technology) for optimal print quality 3 when printing a PS file created by a non-Brother PS driver. Colors and photos appear clearer and more accurate. Print speed will be slower. 95
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    General Information Network for HL-L8250CDN Submenu 1 Submenu 2 Menu and encryption services. We recommend contacting your network administrator before changing this setting. Network Reset Restores all 'Static' you must manually enter an IP address from the machine's control panel. 96
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    General Information Network for HL-L8350CDW and HL-L8350CDWT Submenu 1 Submenu 2 Menu Selections Options Descriptions Wired LAN (HL-L8350CDW and HL-L8350CDWT) TCP/IP Boot Method Auto* / Static / RARP / BOOTP / DHCP Chooses the IP method that best suits your needs. IP Address Enter
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    General Information Network for HL-L8350CDW and HL-L8350CDWT (continued) Submenu 1 WLAN Submenu 2 Menu Selections wireless network settings using the Brother CD-ROM. Setup Wizard - - Configures the wireless network settings using the setup wizard. WPS/AOSS - - Configures the wireless
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    HL-L8350CDW and HL-L8350CDWT (continued) Submenu 1 Submenu 2 Menu Selections Options Descriptions WLAN (Continued) WLAN Status (Appears only when WLAN Enable is On and Wired Enable is Off.) Status Active(11n) / Displays wireless a PIN code. Manual - - You can manually configure your Wi-
  • Brother International HL-L8350CDW | Users Guide - Page 107
    General Information Network for HL-L8350CDW and HL-L8350CDWT (continued) Submenu 1 Wi-Fi Direct (Continued) security feature of the IP protocol that provides authentication and encryption services. We recommend contacting your network administrator before changing this setting. The
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    General Information Network for HL-L8350CDW and HL-L8350CDWT (continued) Submenu 1 Submenu 2 Menu Selections Options Descriptions Network Reset Restores all network settings of the internal print server to the factory settings. The factory settings are shown in Bold with an asterisk. 1 ###
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    General Information Direct Print Submenu Paper Size Media Type Multiple Page Orientation Collate Print Quality PDF Option Index Print Options Descriptions A4 / Letter* / JIS B5 / B5 / A5 / A5 L / A6 / Executive / Legal / Folio / 3X5 / Com-10 / Monarch / C5 / DL Set the paper size when printing
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    General Information Entering Text for Wireless Settings Hold down or repeatedly press a or b ( + or -) to select from the following characters: 0123456789 abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ (space Press OK to confirm the current character, and
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    printer driver), Secure Print tab on page 57 (for Windows® BR-Script printer driver), Secure Print on page 70 (for Macintosh printer driver) or Secure Print on page 80 (for Macintosh BR-Script printer driver (see Entering Text for Wireless Settings on page 103) . the memory, replace steps e - g
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    , you must reset the passwords stored in the machine. Please call your administrator or Brother Customer Service. 3 While  Reset Menu  Auto Correction of Color Correction 1 For HL-L8350CDW and HL-L8350CDWT Setting up the password 3 a Press a or b ( + or -) to choose General Setup. Press
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    the instructions below, the LCD will show Wrong Password. Enter the correct password. Turning Setting Lock on a Press a or b ( + or -) to choose General Setup. you must reset the password stored in the machine. For information about how to reset the password call Brother Customer Service. • Only
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    data carried over the network, such as print data sent from computers to a printer. Because the data is encrypted at the network layer, applications that use a user is not aware of its use. 3 IPsec supports the following operations:  IPsec transmissions  IPsec settings For more information about
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    ( + or -) to choose General Setup. Press OK. b Press a or b ( + or -) to choose Ecology. Press OK. c Press a or b ( + or -) to choose Toner Save. Press OK. d Press a a print file or document, the timer will be reset. The default setting is 3 minutes. While the machine is in Sleep mode
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    before it goes into Auto Power Off mode, by following these steps: 3 a Press a or b ( + or -) to choose General Setup. Press OK. b Press a or b ( + or -) to choose Ecology. Press OK. c Press a or b ( + or is connected to a wired or wireless network or has secure documents in the memory. 109
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    is turned on, the print speed becomes slower. The default setting is Off. Turning Quiet mode on/off a Press a or b ( + or -) to choose General Setup. Press OK. b Press a or b ( + or -) to choose Ecology. Press OK. c Press a or b ( + or -) to choose Quiet Mode. Press OK. d Press a or b ( + or -) to
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    page 47. • If you are using the Macintosh printer driver, you must perform the calibration using the Status Monitor Press a to choose Yes. The machine performs the Calibration and then returns to Ready mode. Reset Reset the calibration parameters back to those set at the factory. a Press a or b ( +
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    if you want the machine to perform Color Calibration and Registration automatically. The factory setting is On. The color correction process consumes some toner. a Press a or b ( + or -) to choose Color Correction. Press OK. b Press a or b ( + or -) to choose Auto Correction. Press OK. c Press a or
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    machine with these items. Lower tray 1 LT-320CL SO-DIMM memory 4 See Lower tray (LT-320CL) on page 114. See SO-DIMM on page 115. 1 HL-L8350CDWT is equipped with the lower tray as standard equipment. 113
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    lower tray (Tray 2) can be installed on HL-L8250CDN and HL-L8350CDW 1, and the lower tray can hold up unit, call the dealer you bought the machine from or Brother Customer Service. 1 Tray 2 is standard on HL-L8350CDWT. 4 For setup, see the User's Guide that we have supplied with the lower tray unit
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    Memory Module). 4 SO-DIMM types 4 For information about memory for your Brother machine, please visit: http://www.brother-usa.com/support/memory/ In general, the SO-DIMM must have the following specifications: information, call the dealer you bought the machine from or Brother Customer Service. 115
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    Options Installing extra memory 4 a Turn off the machine's power switch. b Disconnect the interface cables from the machine, and then unplug the power cord from the AC power outlet. NOTE Always unplug the power cord from the AC power outlet before installing or removing the SO-DIMM. 4 c Remove the
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    the interface cables. h Turn on the machine's power switch. NOTE To make sure that you have installed the SO-DIMM properly, you can print the Printer Settings page that shows the current memory size. (See Machine Info. on page 89.) 117
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    yourself. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. NOTE The drum unit and toner cartridge are two separate parts. 5 Toner cartridge Drum unit See Replacing the toner cartridges on page 122. See Replacing the drum unit on page 128
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    These messages provide advanced warnings to replace supplies before they reach their end of life. To avoid any 5 Drum End Soon Belt End Soon Drum unit Belt unit 25,000 pages 1 3 50,000 pages (5 pages per job) 1 3 See page 129 See page 135 DR-331CL BU-320CL WT Box End Soon Waste toner box
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    replace Toner Cartridge. Yellow (Y). Replace Drum Drum Stop Replace Belt Drum unit Drum unit Belt unit 25,000 pages 1 3 25,000 pages 1 3 50,000 pages (5 pages per job) 1 3 See page 129 See page 129 See page 135 DR-331CL DR-331CL BU-320CL Replace WT Box Replace Fuser Waste toner box Fuser unit
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    1 3 Call Brother Customer Service for a replacement laser unit. 1 Letter or A4 size single-sided pages 2 Approximate cartridge yield is declared in accordance with ISO/IEC 19798. 3 Life of supply is approximate and may vary by type of use. 4 Standard toner cartridge 5 High yield toner cartridge
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    must replace the toner cartridge: Replace Toner The second line of the LCD indicates which color must replace. When the LCD displays Replace Toner the machine will stop printing until you replace the toner cartridge. A new genuine Brother toner cartridge will reset the Replace Toner message. NOTE
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    Routine Maintenance Replacing the toner cartridges a Make sure that the machine is turned on. b Press the front cover release button and pull open the front cover. c Hold the blue handle of the drum unit. Pull the drum unit out until it stops. 5 5 123
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    it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. 5 WARNING • DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. • DO . Instead, use only a dry, soft, lint-free cloth. (See the Product Safety Guide.) 124
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    . NOTE • Be sure to seal up the used toner cartridge tightly in a bag so that toner powder does not spill out of the cartridge. • Visit to http://www.brother.com/original/index.html for instructions about how to return your used supplies to the Brother collection program. If you choose not to return
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    drum unit is exposed to direct sunlight (or room light for long periods of time), the unit may be damaged. • Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement
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    Cyan M - Magenta Y - Yellow NOTE Make sure you installed the toner cartridge correctly or it may separate from the drum unit. i Push the drum unit in until it stops. j Close the front cover of the machine. NOTE After replacing the toner cartridge, DO NOT turn off the machine's power switch or open
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    use of a non-Brother drum unit. Drum ! 5 Drum ! The corona wires are coated with paper dust or toner. Clean the corona wires in the drum unit (see Cleaning the corona wires on page 154). Drum End Soon 5 Drum End Soon The drum unit is nearing the end of its rated life and will require replacement. We
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    If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • Every time you replace the drum unit, clean the inside of the machine (see Cleaning and Checking the machine on page 148). When you replace the drum unit with a new one, follow these steps, and then reset
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    you carry it. DO NOT hold the sides of the drum unit. • We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO
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    Product Safety Guide.) IMPORTANT • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. • We
  • Brother International HL-L8350CDW | Users Guide - Page 139
    NOTE • Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the drum unit. • Visit to http://www.brother.com/original/index.html for instructions about how to return your used supplies to the Brother collection program. If you choose not to return your
  • Brother International HL-L8350CDW | Users Guide - Page 140
    2 2 2 Routine Maintenance h Make sure the blue lock lever (1) is in the release position as shown in the illustration. 1 5 i Gently slide the drum unit into the machine until it stops at the blue lock lever. j Turn the blue lock lever (1) clockwise to the lock position. 1 133
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    When you replace a drum unit with a new one, you must reset the drum counter by completing the following steps: a Press a while holding down Go on the machine's control panel to display Reset Menu. b Press a or b ( + or -) to display Drum Unit. Press OK. c Press a for Reset to reset the drum counter
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    of use. Belt End Soon 5 Belt End Soon 5 If the LCD displays Belt End Soon, it means the belt unit is near the end of its life. Buy a new belt unit and have it ready before you get a Replace Belt message. To replace the belt unit, see Replacing the belt unit on page 135. Replace Belt 5 When the
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    c Hold the blue handle of the drum unit. Pull the drum unit out until it stops. 5 d Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine. 1 136
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    you carry it. DO NOT hold the sides of the drum unit. • We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper 5 or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO
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    the blue handle of the belt unit with both hands and lift the belt unit up, and then pull it out. 5 IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. f Unpack the new belt unit and install it in the machine. Make sure the belt unit is level and fits
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    2 2 2 Routine Maintenance g Make sure the blue lock lever (1) is in the release position as shown in the illustration. 1 5 h Gently slide the drum unit into the machine until it stops at the blue lock lever. i Turn the blue lock lever (1) clockwise to the lock position. 1 139
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    Routine Maintenance j Push the drum unit in until it stops. 5 k Close the front cover of the machine. Resetting the belt counter When you replace the belt unit with a new one, you must reset the belt unit counter by completing the following steps: a Press a while holding down Go on the machine's
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    use. WT Box End Soon 5 WT Box End Soon If the LCD displays WT Box End Soon, it means the waste toner box is near the end of its life. Buy a new 5 waste toner box and have it ready before you get a Replace WT Box message. To replace the waste toner box, see Replacing the waste toner box on page 141
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    c Hold the blue handle of the drum unit. Pull the drum unit out until it stops. 5 d Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine. 1 142
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    you carry it. DO NOT hold the sides of the drum unit. • We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper 5 or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO
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    and lift the belt unit up, and then pull it out. 5 IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. f Remove the two pieces of orange packing material and discard them. NOTE This step is only necessary when you are replacing the waste toner box for
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    dry, soft, lint-free cloth. (See the Product Safety Guide.) NOTE • Be sure to seal up the waste toner box tightly in an appropriate bag so that toner powder does not spill out of the waste toner box. • Discard the used waste toner box according to local regulations, keeping it separate from domestic
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    and install it in the machine using the blue handle. Make sure the waste toner box is level and fits firmly into place. 5 i Slide the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place. j Make sure the blue lock lever (1) is in the release position as
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    2 2 Routine Maintenance k Gently slide the drum unit into the machine until it stops at the blue lock lever. 5 l Turn the blue lock lever (1) clockwise to the lock position. 1 m Push the drum unit in until it stops. n Close the front cover of the machine. 147
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    When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the dry, soft, lint-free cloth. (See the Product Safety Guide.) IMPORTANT Use neutral detergents. Cleaning with volatile liquids such as
  • Brother International HL-L8350CDW | Users Guide - Page 156
    Routine Maintenance c Pull the paper tray completely out of the machine. 5 d If paper is loaded in the paper tray, remove it. e Remove anything that is stuck inside the paper tray. f Wipe the inside and the outside of the paper tray with a dry, soft, lint-free cloth to remove dust. g Re-load the
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    Routine Maintenance Cleaning the inside of the machine a Press and hold down to turn the machine off. b Press the front cover release button and pull open the front cover. c Hold the blue handle of the drum unit. Pull the drum unit out until it stops. 5 5 150
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    you carry it. DO NOT hold the sides of the drum unit. • We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO
  • Brother International HL-L8350CDW | Users Guide - Page 159
    2 2 Routine Maintenance e Wipe the four scanner windows (1) with a dry, soft, lint-free cloth. 1 5 f Make sure the blue lock lever (1) is in the release position as shown in the illustration. 1 g Gently slide the drum unit into the machine until it stops at the blue lock lever. 152
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    2 Routine Maintenance h Turn the blue lock lever (1) clockwise to the lock position. 1 5 i Push the drum unit in until it stops. j Close the front cover of the machine. k Turn on the power switch. 153
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    Cleaning the corona wires If you have print quality problems, clean the corona wires as follows: a Make sure that the machine is turned on. b Press the front cover release button and pull open the front cover. c Hold the blue handle of the drum unit. Pull the drum unit out until it stops. 5 5 154
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    paper or cloth in case you accidentally spill or scatter toner. • Handle the toner cartridges carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. e Clean the corona wire inside the drum unit by gently sliding the blue tab from left to right
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    hear it lock into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges. BK TN-BK BK BK TN-C C TN-M M TN-Y 5 Y h Push the drum unit in until it stops. BK - Black C - Cyan M - Magenta Y - Yellow i Close
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    Routine Maintenance Cleaning the drum unit 5 If your printout has white or black dots at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface. Follow the steps below to solve the problem: a Make sure the machine is in Ready mode. b
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    you carry it. DO NOT hold the sides of the drum unit. • We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO
  • Brother International HL-L8350CDW | Users Guide - Page 166
    If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. i Turn the drum unit over by holding the blue handles. Make sure that the drum unit gears (1) are on the left side. 1 j Read the following information from the drum dot check sheet:  Dot Color problem: The
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    of the cyan drum. Y M C BK 5 l Turn the drum unit gear and the edge of the drum unit toward you using both hands while looking at the surface of the suspected area. IMPORTANT • To avoid print quality problems, DO NOT touch the surface of the drum unit. • Handle the drum unit gear carefully. 160
  • Brother International HL-L8350CDW | Users Guide - Page 168
    on the surface comes off. 5 IMPORTANT DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. n Hold the handle of the toner cartridge and slide it into the appropriate colored section of the drum unit until you hear it lock into place. BK BK C M Y BK TN-BK TN
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    2 2 2 Routine Maintenance o Make sure the blue lock lever (1) is in the release position as shown in the illustration. 1 5 p Gently slide the drum unit into the machine until it stops at the blue lock lever. q Turn the blue lock lever (1) clockwise to the lock position. 1 162
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    Routine Maintenance r Push the drum unit in until it stops. 5 s Close the front cover of the machine. t Turn on the power switch. 163
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    Routine Maintenance Cleaning the paper pick-up roller 5 Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the proper feeding of paper. a Press and hold down to turn the machine off. b Pull the paper tray completely out of the machine. c If paper is loaded in the
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    and Laser. Please call Brother Customer Service or a Brother Authorized Service Center when the following messages appear on the LCD: LCD message Description Replace Fuser 2 Replace the fuser unit. Replace Laser 2 Replace the laser unit. 5 Replace PF Kit1 2 Replace the paper feeding kit
  • Brother International HL-L8350CDW | Users Guide - Page 173
    the carrier. For HL-L8350CDWT users, pack the lower tray and the machine separately into each original packing box, and then pack them both into the largest original box. Unless you are returning the machine as part of the Brother Exchange Service, leave the toner cartridges and drum unit inside the
  • Brother International HL-L8350CDW | Users Guide - Page 174
    Routine Maintenance c Put the packing material (1) into the carton. 1 5 167
  • Brother International HL-L8350CDW | Users Guide - Page 175
    material. FRONT 2 5 1 FRONT NOTE If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit, toner cartridges, belt unit, waste toner box and printed materials, to use with your 'Exchange' machine. 168
  • Brother International HL-L8350CDW | Users Guide - Page 176
    Routine Maintenance e Put the AC power cord in the original carton as shown in the illustration. 5 f Close the carton and tape it shut. g Pack the lower tray as shown in the illustration. 169
  • Brother International HL-L8350CDW | Users Guide - Page 177
    troubleshooting tips. You can solve most problems yourself. Visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model page to download the other manuals. Identifying the problem the machine and the computer, or the wireless connection is set up on both the
  • Brother International HL-L8350CDW | Users Guide - Page 178
    panel or the printer driver (see Color Calibration on page 47).  Install a new belt unit (see Replacing the belt unit on page 135).  If the problem continues, call Brother Customer Service. The toner cartridge is not installed correctly. Pull out the drum unit, remove the toner cartridge for
  • Brother International HL-L8350CDW | Users Guide - Page 179
    extra memory on page 116.) Drum End Soon The drum unit is near the end of its Order a new drum unit now so a replacement drum life. unit will be available when the LCD displays Replace Drum (see Drum End Soon on page 128). Drum ! The corona wire on the drum unit needs to be cleaned. Clean
  • Brother International HL-L8350CDW | Users Guide - Page 180
    on the second line of LCD from the 6 is not installed correctly. drum unit, and put the toner cartridge back into the drum unit. Reinstall the drum unit in the machine. If the problem continues, replace the toner cartridge (see Replacing the toner cartridges on page 123). No Tray No Waste
  • Brother International HL-L8350CDW | Users Guide - Page 181
    problem continues, call Brother Customer Service. Replace Belt It is time to replace the belt unit. Replace the belt unit (see Replacing the belt unit on page 135). Replace Drum It is time to replace the drum unit. Replace the drum unit (see Replacing the drum unit on page 128). The drum unit
  • Brother International HL-L8350CDW | Users Guide - Page 182
    Troubleshooting Error message Cause Action Replace WT Box It is time to replace the waste toner Replace the waste toner box (see Replacing the box. waste toner box on page 141). Self-Diagnostic The temperature of the fuser unit is supported for each tray. printer driver is not supported by
  • Brother International HL-L8350CDW | Users Guide - Page 183
    Troubleshooting Paper jams 6 When you are adding new paper, always remove all the tray. 6 6 d When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides on both sides of the tray. e Press Go to resume printing. Paper is jammed in Paper Tray 1 or Tray 2
  • Brother International HL-L8350CDW | Users Guide - Page 184
    Troubleshooting For Jam Tray 2: 6 b Use both hands to slowly pull out the jammed paper. NOTE Pulling the jammed paper downward allows you to remove the paper more easily. c Make sure that the paper is below the maximum paper mark ( ) in the paper tray. While pressing the blue paper-guide release
  • Brother International HL-L8350CDW | Users Guide - Page 185
    Troubleshooting Paper is jammed underneath the Paper Tray 6 If the LCD displays Jam 2-sided, follow these steps: a Leave the machine turned on for 10 minutes for
  • Brother International HL-L8350CDW | Users Guide - Page 186
    Troubleshooting d If paper is not caught inside the machine, check underneath the paper tray. e If the paper is not caught in the paper tray, open the
  • Brother International HL-L8350CDW | Users Guide - Page 187
    Troubleshooting f Use both hands to pull out the jammed paper slowly. g Close the back cover until it locks in the closed position. 6 h Put the paper tray back in the machine. 180
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    Troubleshooting Paper is jammed at the back of the machine 6 If the LCD displays Jam Rear, a paper jam occurred behind the back cover. Follow these steps: a
  • Brother International HL-L8350CDW | Users Guide - Page 189
    Troubleshooting c Pull the blue tabs at the left and right sides toward you to release the fuser cover (1). 2 2 3 3 1 6 NOTE If the envelope levers (3) inside the back cover are pulled down to the envelope position, lift these levers to the original position before
  • Brother International HL-L8350CDW | Users Guide - Page 190
    Troubleshooting e Close the fuser cover (1). 2 2 1 6 NOTE If you print on envelopes, pull down the envelope levers (2) to the envelope position again before closing the back cover. f Close the back cover. 183
  • Brother International HL-L8350CDW | Users Guide - Page 191
    Troubleshooting Paper is jammed inside the machine If the LCD displays Jam Inside, follow these steps: a Press the front cover release button and pull open the front cover. b Hold the blue handle of the drum unit. Pull the drum unit out until it stops. 6 6 184
  • Brother International HL-L8350CDW | Users Guide - Page 192
    2 Troubleshooting c Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine. 1 6 IMPORTANT • Hold the blue handles of the drum unit when you carry it.
  • Brother International HL-L8350CDW | Users Guide - Page 193
    Troubleshooting d Pull out the jammed paper slowly. IMPORTANT 6 To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. 2 e Make sure the blue lock lever (1) is in the release position as shown in the illustration. 1 186
  • Brother International HL-L8350CDW | Users Guide - Page 194
    Troubleshooting f Gently slide the drum unit into the machine until it stops at the blue lock lever. 2 2 g Turn the blue lock lever (1) clockwise to the lock position. 6 1 h Push the drum unit in until it stops. i Close the front cover of the machine. NOTE If you turn off the machine during Jam
  • Brother International HL-L8350CDW | Users Guide - Page 195
    driver has been installed and chosen. Check to see if the LCD is showing an error message. (See Error and maintenance messages on page 171.) Check that the machine is online: (Windows® 7 and Windows Server® 2008 R2) Click the (Start) button > Devices and Printers. Right-click Brother HL-XXXX series
  • Brother International HL-L8350CDW | Users Guide - Page 196
    Troubleshooting Printing difficulties (continued) Difficulties Suggestions No printout. Check size settings in the application and in the printer driver are the printing. same. Print speed is too slow. Try changing the printer driver setting. The highest quality takes longer data processing
  • Brother International HL-L8350CDW | Users Guide - Page 197
    installation. The Brother software cannot be installed. Cannot connect to wireless network. (HL-L8350CDW and HL-L8350CDWT) Suggestions When the Cannot print to the networked printer. screen appears, follow the on-screen instructions. If the problem is not solved, see the Network User's Guide. Make
  • Brother International HL-L8350CDW | Users Guide - Page 198
    Troubleshooting problem. The machine cannot print EPS (Windows®) data that includes binary with To print EPS data, do the following: the BR-Script3 printer driver R2: Right-click the Brother HL-XXXX BR-Script3 icon and select Printer properties (Properties), and Brother HL-XXXX BR-Script3 if needed
  • Brother International HL-L8350CDW | Users Guide - Page 199
    problem, check the chart below and follow the recommendations. NOTE Using non-Brother the drum unit and toner printer driver (see Color Calibration on page 111).  Make sure toner save mode is off in the control panel or the printer driver.  Make sure that the media type setting in the driver
  • Brother International HL-L8350CDW | Users Guide - Page 200
    that matches the color of the streak or band (see Replacing the toner cartridges on page 123). To identify the color of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Install a new drum unit (see Replacing the drum unit on page 128). 193
  • Brother International HL-L8350CDW | Users Guide - Page 201
    color causing the problem and put in a new toner cartridge (see Replacing the toner cartridges on page 123). To identify the color of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Install a new drum unit (see Replacing the drum unit on page
  • Brother International HL-L8350CDW | Users Guide - Page 202
    causing the problem and put in a new toner cartridge (see Replacing the toner cartridges on page 123). To identify the color of the 6 toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Install a new drum unit (see Replacing the drum unit on page
  • Brother International HL-L8350CDW | Users Guide - Page 203
    Script printer driver).  Identify the color causing the problem and put in a new toner cartridge (see Replacing the toner cartridges on page 123). To identify the color of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Install a new drum unit
  • Brother International HL-L8350CDW | Users Guide - Page 204
    the printer driver.  Identify the color causing the problem and put in a new toner cartridge (see Replacing the toner cartridges on page 122). To identify the color of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Install a new drum unit (see
  • Brother International HL-L8350CDW | Users Guide - Page 205
    Troubleshooting and other print media on page 2).  Choose Improve Toner Fixing mode in the printer driver. (For Windows, see Other Print Options on page the printer driver. 6 (For Windows, see Other Print Options on page 47.) (For Macintosh, see Print Settings on page 71.) If the problem is
  • Brother International HL-L8350CDW | Users Guide - Page 206
    Troubleshooting Examples of poor print quality Recommendation  Make sure that the envelope levers (MP tray) on page 12. NOTE When you have finished printing, open the back cover and reset the two gray levers back to their original positions (1) by lifting them up until they stop. 1 ABCDEFG EFGHIJKLMN
  • Brother International HL-L8350CDW | Users Guide - Page 207
    Troubleshooting Machine Information 6 Checking the Serial Number 6 You can see the machine's Serial machine will restart automatically. Factory Reset 6 You can partially reset the machine back to its factory printer settings. The settings that will not be reset are the Interface, Local Language
  • Brother International HL-L8350CDW | Users Guide - Page 208
    Troubleshooting Settings Reset 6 This operation will reset all the machine's settings back to the defaults that were set at the factory. a Disconnect the network cable from the machine; otherwise the network settings (such as IP address) will not be reset. b Press a or b ( + or -) to choose Reset
  • Brother International HL-L8350CDW | Users Guide - Page 209
    Power Source Power Consumption 1 (Average) Peak Printing Dimensions Printing (Quiet Mode) Ready Sleep Deep Sleep Power Off 2 3 A A HL-L8250CDN HL-L8350CDW HL-L8350CDWT Laser Electrophotographic Laser Printer (single-pass) 128 MB 1 slot: DDR2 SO-DIMM (144-pin) up to 256 MB 16 characters
  • Brother International HL-L8350CDW | Users Guide - Page 210
    Sound Power 1 Printing Ready Printing (Quiet Mode) Printing Ready Printing (Quiet Mode) Temperature Humidity Operating Storage Operating Storage HL-L8250CDN HL-L8350CDW HL-L8350CDWT LpAm = 53.5 dB (A) LpAm = 55.0 dB (A) LpAm = 27.9 dB (A) LpAm = 27.3 dB (A) LpAm = 51.1 dB (A) LpAm = 50
  • Brother International HL-L8350CDW | Users Guide - Page 211
    Appendix Print media A Model HL-L8250CDN HL-L8350CDW HL-L8350CDWT Paper Input 1 Paper Tray (Standard) Paper Type Plain Paper, Thin Paper, Recycled Paper Paper Size Letter, A4, B5 ( smudging. 2 For glossy paper, place only one sheet in the MP Tray. 3 Tray 2 is standard on HL-L8350CDWT. 204
  • Brother International HL-L8350CDW | Users Guide - Page 212
    Printer A Model HL-L8250CDN HL-L8350CDW HL- by wireless LAN. 3 From Ready mode and standard tray Interface A Model USB Ethernet 3 Wireless LAN 3 HL-L8250CDN HL-L8350CDW HL-L8350CDWT party USB ports are not supported. 3 For detailed network specifications, see Network (LAN) on page 206
  • Brother International HL-L8350CDW | Users Guide - Page 213
    IPv4 IPv6 Security Protocols Wired Wireless Wireless Network Security Wireless Network Setup AOSS™ Support Utility WPS HL-L8250CDN HL-L8350CDW HL-L8350CDWT You can connect your machine to a network for Network Printing. Also included is Brother BRAdmin Light 1 2 Network Management
  • Brother International HL-L8350CDW | Users Guide - Page 214
    System Version PC Interface USB 1 10/100 Base-TX (Ethernet) Wireless 802.11b/g/n Processor Hard Disk Space to install Windows® Operating MB 1 Third party USB ports are not supported. For the latest driver updates, visit http://solutions.brother.com/. All trademarks, brand and product names
  • Brother International HL-L8350CDW | Users Guide - Page 215
    Check the package to see whether it is appropriate for laser printers. Use paper that is appropriate for laser printers. Basis weight A A The basis weight of the paper for is the print side. Follow the instructions on the paper package. Typically, the print side is indicated by an arrow. 208
  • Brother International HL-L8350CDW | Users Guide - Page 216
    Appendix Supplies Model Toner Cartridge Drum Unit Belt Unit Inbox Standard High Yield Black Cyan, Magenta, Yellow Black Cyan, Magenta, Yellow Black Cyan, Magenta, Yellow HL-L8250CDN HL-L8350CDW HL-L8350CDWT Order No. Approx. 2,500 pages Letter or A4 page 1 - Approx. 1,500 pages Letter or A4
  • Brother International HL-L8350CDW | Users Guide - Page 217
    (for more information on page yield, please visit http://www.brother.com/pageyield). This function is intended to reduce the risk of poor print quality and damage to the machine. There are two messages that indicate when the toner nears or reaches its life end: Toner Low and Replace Toner. 210
  • Brother International HL-L8350CDW | Users Guide - Page 218
    on the belt unit. Calibration is mainly performed at the following times: • When the user manually selects calibration from the operation panel or the printer driver. (Please perform calibration if color density needs to be improved.) A • When a used toner cartridge is replaced with a new
  • Brother International HL-L8350CDW | Users Guide - Page 219
    A The Brother Solutions Center is our one-stop resource for all your machine needs. Download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product. http://solutions.brother.com/ Check here for Brother driver updates. 212
  • Brother International HL-L8350CDW | Users Guide - Page 220
    http://www.brother-usa.com/support (Self-Service/Email/Chat) 1-877-BROTHER (1-877-276-8437) In Canada: www.brother.ca/support (Self-Service, Videos, Email, Chat, Facebook and Twitter Help) If you have comments or suggestions, write us at: In USA: Printer Customer Support Brother International
  • Brother International HL-L8350CDW | Users Guide - Page 221
    you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are Approx. 3,500 pages) 1 2 Drum Unit DR-331CL (Approx. 25,000 pages) 1 3 Waste Toner Box WT-320CL (Approx. 50,000 pages) 1 3 Belt Unit BU-320CL 50,000 pages (5 pages
  • Brother International HL-L8350CDW | Users Guide - Page 222
    Off 109 B Back button 86 Brother Numbers (USA/Canada 212, 213, Drum unit 128 E Emulation 205 Envelopes 3, 5, 15 Error LED 87 Error messages 171 F FAQs (Frequently Asked Questions 212 Folio 3 G General Setup 66 Maintenance messages 119, 120 Manual 2-sided printing 23 Media specifications
  • Brother International HL-L8350CDW | Users Guide - Page 223
    printer driver 76 Printer driver 66 Windows® 2-sided printing 38 Booklet printing 39 BR-Script3 printer driver 55 Printer driver 33 Print Menu 93 Print quality 192 Printer driver 29, 63, 81 Q Quiet mode 110 R Register your product 212 Reset Menu 101 S Secure documents 104 Service
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User’s Guide
Brother Laser Printer
HL-L8250CDN
HL-L8350CDW
HL-L8350CDWT
For visually-impaired users
You can read this manual with Screen Reader ‘text-to-speech’ software.
You must set up the hardware and install the driver before you can use the machine.
Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.
Please read this User's Guide thoroughly before you use the machine.
where you can get product support, the latest driver updates and utilities, and
answers to frequently asked questions (FAQs) and technical questions.
Note: Not all models are available in all countries.
Visit the Brother Solutions Center at http://solutions.brother.com/
and click
Manuals
on your model's page to download
other manuals.
Version
A
USA/CAN