Campbell Scientific CR1000KD CR800 and CR850 Measurement and Control Systems - Page 400
Repair
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Section 9. Maintenance 9.3 Repair 400 Figure 127: Remove and replace battery Remove the lithium battery by gently prying it out with a small flat point screwdriver. Reverse the disassembly procedure to reassemble the CR800. Take particular care to ensure the canister is reseated tightly into the three connectors. Occasionally, a CR800 requires repair. Consult with a Campbell Scientific applications engineer before sending any product for repair. Be prepared to perform some troubleshooting procedures while on the phone with the applications engineer. Many problems can be resolved with a telephone conversation. If a repair is warranted, the following procedures should be followed when sending the product. Products may not be returned without prior authorization. The following contact information is for US and International customers residing in countries served by Campbell Scientific, Inc. directly. Affiliate companies handle repairs for customers within their territories. Please visit www.campbellsci.com to determine which Campbell Scientific company serves your country. To obtain a Returned Materials Authorization (RMA), contact CAMPBELL SCIENTIFIC, INC., phone (435) 227-2342. After an applications engineer determines the nature of the problem, an RMA number will be issued. Please write this number clearly on the outside of the shipping container. Campbell Scientific's shipping address is: CAMPBELL SCIENTIFIC, INC. RMA#_____ 815 West 1800 North Logan, Utah 84321‐1784 For all returns, the customer must fill out a "Statement of Product Cleanliness and Decontamination" form and comply with the requirements specified in it. The form is available from our web site at www.campbellsci.com/repair. A completed
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