Canon 1236B001 Digital Photo Professional Instruction Manual Windows (EOS DIG - Page 79

Troubleshooting If DPP is not operating correctly, refer to the items below. Installation could not be completed correctly O You cannot install the software if a user setting other than [Computer administrator] privilege or [Administrator] privilege is selected. Select the [Computer administrator] privilege in Windows XP or the [Administrator] privilege user setting in Windows 2000. For detailed information on selecting the user setting, refer to the computer's instruction manual. DPP does not work O DPP does not operate correctly on a computer if its system requirements does not meet. Use DPP on a computer with compatible system requirements (p.3). O Even if your computer has the RAM capacity (memory) described in the system requirements (p.3), if other applications are running at the same time as DPP, you may not have sufficient RAM (memory). Exit any applications other than DPP. Images do not display properly O Images that are not supported by DPP do not display. There are various types of JPEG and TIFF images, so JPEG images other than Exif 2.2 and 2.21 compatible images and TIFF images other than Exif compatible images may not display properly (p.3). O A trimmed range cannot be checked other than in the trimming window (p.26, p.70). Either check the image in the trimming window or convert the image and save it as a JPEG or TIFF image (p.29, p.59). O A dust-erased image cannot be checked other than in the copy stamp window (p.43, p.44, p.46, p.72, p.73, p.75). Either check the image in the copy stamp window or convert the image and save it as a JPEG or TIFF image (p.29, p.59). An image could not be adjusted O The RAW image adjustment function (p.10) cannot be used on JPEG and TIFF images. Adjust these images with the RGB image adjustment function (p.63). O PowerShot Pro1 RAW images cannot be adjusted with the RAW image adjustment function. Adjust these images with the RGB image adjustment function (p.63). Introduction Contents at a Glance 1Basic Operation A recipe could not be pasted (applied) to another image O You cannot paste (apply) rotation (p.8, p.18, p.80, p.84, p.85), trimming (p.26, p.70), dust erasure (copy stamp) (p.43, p.44, p.46, p.72, p.73, p.75) of an image to another image as a recipe. Trim the image or erase dust of the image using the copy/paste function in each window and rotate each image individually. O The editing content of RAW images that has been adjusted with the RAW image adjustment function cannot be applied to JPEG images (p.56). 2Advanced Operation 3Advanced Image Editing and Printing 4 Processing Large Numbers of Images Color appears weak in the image when view with other software O A RAW image which has a color space other than sRGB set (p.46, p.53) and is then converted and saved as a JPEG or TIFF images will appear weak in color when viewed in software that is only compatible with sRGB color space. In this case, set the RAW image color space to sRGB, convert again to a JPEG or TIFF image and save, and then view this image. 5 Editing JPEG Images Reference Index 78