Canon BJC5100 User Manual - Page 84

Cause, Solution, Start, Settings, Control Panel, Ports, COM & LPT, ECP Printer Port, Printers - drivers bjc

Page 84 highlights

Cause Printer port LPT1: fault Installed printer driver not operating correctly A Windows Printing System (WPS) driver is installed on the computer Solution Check the status of the printer port LPT1 Click on Start, Settings, and Control Panel. Double-click on the System icon. On the Device Manager tab, doubleclick Ports (COM & LPT). Double-click ECP Printer Port. The Device status should read "This device is working properly." Remove the installed BJ printer driver and then install the printer driver again To uninstall the printer driver, click Start, Settings, and Printers. Right-click on the BJC-5100 icon and click Delete. Follow the on-screen instructions. For details about installing the printer driver, see the Quick Start Guide. Change the WPS driver port setting or delete the WPS driver To change the port setting, open the WPS Driver Properties window. Windows 98 and Windows 95-In the Details tab, select FILE in the "Print to Port" setting. Windows NT 4.0-In the Ports tab, make sure LPT1 is set to the Canon BJC-5100. To delete the WPS driver, click Start, Settings, and Printers. Right-click on the WPS printer icon and click Delete. After deleting the WPS printer driver, re-install the BJC-5100 printer driver. To continue using the WPS printer, install a second parallel port. 5-6 Troubleshooting Chapter 5

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5-6
Troubleshooting
Chapter 5
Cause
Solution
Printer port LPT1: fault
Check the status of the printer port LPT1
Click on
Start
,
Settings
, and
Control Panel
. Double-click
on the System icon. On the Device Manager tab, double-
click
Ports
(
COM & LPT
). Double-click
ECP Printer Port
.
The Device status should read “This device is working
properly.”
Installed printer driver
Remove the installed BJ printer driver and then install
not operating correctly
the printer driver again
To uninstall the printer driver, click
Start
,
Settings
, and
Printers
. Right-click on the
BJC-5100
icon and click
Delete
. Follow the on-screen instructions. For details about
installing the printer driver, see the
Quick Start Guide
.
A Windows Printing
Change the WPS driver port setting or delete the WPS
System (WPS) driver
driver
is installed on the
To change the port setting, open the WPS Driver
computer
Properties window. Windows 98 and Windows 95—In
the Details tab, select
FILE
in the “Print to Port” setting.
Windows NT 4.0—In the Ports tab, make sure LPT1 is
set to the Canon BJC-5100.
To delete the WPS driver, click
Start
,
Settings
, and
Printers
. Right-click on the WPS printer icon and click
Delete
. After deleting the WPS printer driver, re-install the
BJC-5100 printer driver.
To continue using the WPS printer, install a second parallel
port.