Canon BJC5100 User Manual - Page 87

Start, Settings, Printers, Delete., The last part of print job is not printing - bjc windows 7

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The last part of print job is not printing Cause Solution Paper used for printing differs from the paper size specified in the software application and printer driver Parallel cable not connected correctly Printer cable fault Specify the paper size you are using in the driver Paper Size setting If your software application allows you to specify the paper size in the page setup, ensure that the Paper Size settings in the software application and the printer driver are the same. Check the parallel cable Make sure the parallel cable is securely fastened to the computer and the printer. For details, see the Quick Start Guide. Try to use another printer cable Make sure you are using an IEEE 1284 ECP-compatible parallel interface cable. Switching device or external buffer fault Disconnect the switching device or external buffer Print with the printer directly connected to the computer. If you can then print normally, the fault is probably in the switching device or external buffer. Consult the switching device or external buffer supplier. Windows Printing System Change the WPS driver port setting or delete the WPS (WPS) driver is installed driver on the computer. You To change the port setting, open the WPS Driver Properties may not be able to print window. Windows 98 and Windows 95-In the Details tab, correctly with a WPS select FILE in the "Print to Port" setting. Windows NT printer driver installed 4.0-In the Ports tab, make sure LPT1 is set to the Canon on your computer. BJC-5100. To delete the WPS driver, click Start, Settings, and Printers. Right-click on the WPS printer icon and click Delete. After deleting the WPS printer driver, re-install the BJC-5100 printer driver. To continue using the WPS printer, install a second parallel port. Troubleshooting Chapter 5 Troubleshooting 5-9

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Chapter 5
Troubleshooting
5-9
The last part of print job is not printing
Cause
Solution
Paper used for printing
Specify the paper size you are using in the driver Paper
differs from the paper
Size setting
size specified in the
If your software application allows you to specify the paper
software application
size in the page setup, ensure that the Paper Size settings
and printer driver
in the software application and the printer driver are the
same.
Parallel cable not
Check the parallel cable
connected correctly
Make sure the parallel cable is securely fastened to the
computer and the printer. For details, see the
Quick Start
Guide
.
Printer cable fault
Try to use another printer cable
Make sure you are using an IEEE 1284 ECP-compatible
parallel interface cable.
Switching device or
Disconnect the switching device or external buffer
external buffer fault
Print with the printer directly connected to the computer.
If you can then print normally, the fault is probably in the
switching device or external buffer. Consult the switching
device or external buffer supplier.
Windows Printing System
Change the WPS driver port setting or delete the WPS
(WPS) driver is installed
driver
on the computer. You
To change the port setting, open the WPS Driver Properties
may not be able to print
window. Windows 98 and Windows 95—In the Details tab,
correctly with a WPS
select
FILE
in the “Print to Port” setting. Windows NT
printer driver installed
4.0—In the Ports tab, make sure LPT1 is set to the Canon
on your computer.
BJC-5100.
To delete the WPS driver, click
Start
,
Settings
, and
Printers
. Right-click on the WPS printer icon and click
Delete.
After deleting the WPS printer driver, re-install the
BJC-5100 printer driver.
To continue using the WPS printer, install a second parallel
port.
Troubleshooting