Canon Color imageCLASS 8180c imageCLASS MF8180c Facsimile Guide - Page 72

Error Codes

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Error Codes Errors in reports are recorded as error code numbers because there is not enough space to print a detailed description of the error in the report. When errors are recorded in reports, note the error code number, and check it against the table below to learn more about what caused the error and how to remedy it. #0005 Cause 1 The other fax machine did not respond within 35 seconds. Remedy Send the document again. Contact the other party and have them check their fax machine. If you are making an overseas call, add a pause to the number. Cause 2 The other party may not be using a G3 fax machine. Remedy Check with the other party and send the document to a G3 fax machine. If the other party does not have a G3 fax machine, try sending your document using a transmission mode the other party's fax machine supports. 7 #0012 Cause The other fax machine has run out of paper and its memory is full. Remedy Contact the other party, and tell them to refill their paper cassette. Troubleshooting #0018 Cause Remedy The other fax did not respond to redialing. The document was not sent because the other fax machine was busy and did not respond within 55 seconds. Wait for a while and try again. If you still cannot send the document, contact the other party and have them check if their fax machine is turned on. If the line is busy, wait more and try again. 7-4 Error Codes

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Error Codes
7-4
Troubleshooting
7
Error Codes
Errors in reports are recorded as error code numbers because there is not enough
space to print a detailed description of the error in the report. When errors are
recorded in reports, note the error code number, and check it against the table
below to learn more about what caused the error and how to remedy it.
#0005
Cause 1
The other fax machine did not respond within 35 seconds.
Remedy
Send the document again. Contact the other party and have them check their
fax machine. If you are making an overseas call, add a pause to the number.
Cause 2
The other party may not be using a G3 fax machine.
Remedy
Check with the other party and send the document to a G3 fax machine. If the
other party does not have a G3 fax machine, try sending your document using a
transmission mode the other party's fax machine supports.
#0012
Cause
The other fax machine has run out of paper and its memory is full.
Remedy
Contact the other party, and tell them to refill their paper cassette.
#0018
Cause
The other fax did not respond to redialing. The document was not sent because
the other fax machine was busy and did not respond within 55 seconds.
Remedy
Wait for a while and try again. If you still cannot send the document, contact the
other party and have them check if their fax machine is turned on. If the line is
busy, wait more and try again.