Canon Color imageCLASS MF9280Cdn imageCLASS MF9280Cdn/MF9220Cdn Basic Operatio - Page 494
Check the POP Server name in <E-mail/I-Fax, Check that POP Address and POP Password
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Error Codes Error Code #0810 #0813 #0816 #0818 #0819 #0820 #0821 #0827 #0828 #0829 Description Action - A POP (Post Office Protocol) server connection error occurred while receiving an I-fax. - Check the POP Server name in in in (from the Additional Functions screen). - Confirm that the POP server is functioning normally. - Check the network status. - The POP server returned an error during the connection. - Start the Remote UI and make sure that POP Server in E-mail/I-Fax Settings under Network Settings matches the POP server address you checked in "Network Settings," in the e-Manual. - A timeout error occurred on the server while connecting to the POP server. - Ask the network administrator to check that the mail server or the network is operating properly. The login name or password for access to the POP Check that POP Address and POP Password in server is incorrect. E-mail/I-Fax are set correctly. (See "Network Settings" in the e-Manual.) You have reached the quota for the number of pages you can scan for faxing. Reset or increase the page quota or contact your system administrator. You have received data that cannot be processed Check the settings and ask the sender to resend (cannot print the attached file). the data. You have received data that cannot be processed (MIME information is incorrect). Check the settings, and then ask the sender to resend the data. The machine can receive only e-mails in plain text format. HTML e-mails cannot be received. You have received data that cannot be processed (BASE 64 or uuencode is incorrect). Check the settings, and then ask the sender to resend the data. The machine can receive only e-mails in plain text format. HTML e-mails cannot be received. - You have received data that cannot be processed (TIFF analysis error). - Check the settings, and then ask the sender to resend the data. - The read job failed because TIFF or JPEG files were not supported or the image data was corrupted. - Confirm that the supported file format is used, and then read data again. You have received data that cannot be processed (contains MIME information that is not supported). Check the settings, and then ask the sender to resend the data. You have received HTML data. Ask the sender to use a file format other than HTML, and then resend the data. Data that contains more than approximately 1,000 pages is received. (This error code may also appear when the machine receives corrupted data.) This machine can store up to approximately 1,000 pages of data in memory, but will delete any data that exceeds this limit. Ask the sender to resend the remaining pages. (If the received data is corrupted, ask the sender to resend the appropriate data.) 12-39 Troubleshooting