Canon MultiPASS L6000 User Manual - Page 207

Problem The MultiPASS does not switch automatically between telephone and fax transmissions Cause The MultiPASS may not be in FaxTel mode. In the Advanced: Receive Fax options, the "Default Action if No Answer To Telephone" is set to Disconnect. There may be a document in memory. An error may have occured during reception. The multi-purpose tray may be empty. The sending fax may not send the CNG signal that tells the MultiPASS that the incoming signal is a fax. Cannot receive a document manually You may have pressed START/COPY after hanging up the telephone. Solution For the MultiPASS to switch automatically between fax and telephone reception, the Receive Mode must be set to FaxTel mode. Make sure this option is set to Receive. (See page 8-8). Make sure you have printed out any documents in memory. Check the LCD for an error message. (See page 10-11.) Make sure paper is loaded in the multi-purpose tray. Some fax units cannot send the CNG signal that tells your MultiPASS the incoming signal is from a fax. In such cases, you will have to receive the document manually. Always press START/COPY before hanging up the telephone. Do not press START/COPY after you hang up the telephone; this will disconnect the call. 10-22 Troubleshooting Chapter 10