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Canon MultiPASS L6000 User Manual - Page 211

Technical Notes, Using Other Bi-directional Devices, MultiPASS Hardware Cannot Initialize - laser printer

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Technical Notes Using Other Bi-directional Devices If you have another bi-directional device (such as a Windows Printing System printer or a later-model laser printer) installed on your computer and you are attempting to use the same port on which you have the MultiPASS connected, you may experience undesirable results when printing a document. Be sure the MultiPASS is the only device configured to a particular port. The MultiPASS operates properly only with a dedicated parallel port. (Note that you can set the WPS driver to file, or use a PCL emulation driver for the WPS printer, or install a second parallel port-one for each printer.) MultiPASS Hardware Cannot Initialize 1. Remove any pass-through devices, switch boxes, zip drives, tape backups, docking stations, scanners, and any software associated with these products. 2. Make sure that the MultiPASS is connected directly to the computer with a bi-directional (IEEE 1284-compliant) interface cable that is 6 feet or shorter. Do not attempt to use a longer cable. 3. Shut down the computer and unplug the MultiPASS. Disconnect and reconnect the interface cable. Plug in the MultiPASS and wait until the LCD displays the date and Receive Mode. Once the unit is in Standby mode (the LCD displays the date and Receive Mode), turn on the computer. 4. Check that the parallel port is set for ECP or bi-directional mode in the computer's BIOS. If you do not know how to enter the BIOS or make the changes, contact the computer manufacturer. 5. If the above procedures do not resolve the problem, please call the Canon Computer System Customer Care Center. See page 1-2 for details. 10-26 Troubleshooting Chapter 10

Section	Page
User Manual	1
Copyright	2
Disclaimer	2
Trademarks	2
USERS IN U.S.A.	3
PRE-INSTALLATION REQUIREMENTS FOR CANON	3
CONNECTION OF THE EQUIPMENT	3
IN CASE OF EQUIPMENT MALFUNCTION	4
RIGHTS OF THE TELEPHONE COMPANY	4
WARNING	4
USERS IN CANADA	5
PRE-INSTALLATION REQUIREMENTS FOR CANON	5
NOTICE	5
CAUTION	6
Safety Information	6
Laser Safety	6
CDRH Regulations	7
Using Your Documentation	7
Conventions	8
Contents	9
1. Introduction	15
Supplies and Accessories	16
Toner Cartridges	16
Customer Care Center	16
Servicing the MultiPASS L6000	17
Important Safety Instructions	17
Main Components of the MultiPASS L6000	19
Front View	19
Back View	20
Inside the MultiPASS	20
Using the Operator Panel	21
Loading Paper in the Multi-purpose Tray	23
Preparing Documents for Faxing,	25
Loading the Document	26
Adding Pages to the Document	28
Setting the Document Feed Lever	28
Identifying Your Documents	29
2. Printing With the MultiPass L6000	31
Paper Handling	31
Paper Guidelines	31
Installing a Printer Driver	32
Printing a Document	33
Printer Setup Within Windows	34
Opening the Printer Properties Dialog Box	34
Using the Printer Driver in Windows 95	34
Using the Windows Tabs	35
Specifying Your Printing Options	37
The Paper Path	38
Selecting Paper Delivery	39
Facedown Delivery	39
Faceup Delivery	40
Loading Paper in the Multi-purpose Tray	41
Loading Envelopes in the Multi-purpose Tray	41
Loading Paper Manually	44
3. Using the MultiPASS Desktop Manager	47
Starting the MultiPASS Desktop Manager	48
Exploring the MultiPASS Desktop	49
Closing the Desktop Manager	51
Using the Desktop Manager Folders	51
System-defined Folders	51
User-defined Folders	53
Viewing Documents in the Desktop Manager	53
Document View	54
List View	55
Setting Up the Address Book	56
Working With Address Book Entries	57
Sorting the Address Book	58
Adding and Editing an Individual Entry	58
Adding and Editing a Group Address	60
Using a Group Address	61
Importing an Address Book	61
Exporting the Address Book	63
Setting Up Your Speed Dial Assignments	64
Assigning an Individual Recipient to a Speed Dial Code	65
Defining a Group Speed Dial Code	66
Using the Fax Log	67
Displaying the Fax Log	67
4. Sending Faxes With the MultiPass L6000	69
Sending a Document	70
Regular Dialing	70
Automatic Dialing	72
Sending a Document Using Group Dialing	74
Redialing	75
Resending a Fax After an Error	76
Manual Sending	77
Messages Displayed During Sending	78
Cancel Sending	78
Sending a Document to More Than One	79
(Sequential Broadcasting)	79
Transmitting the Document	79
Adjusting the Quality of Your Faxes	81
Setting the Resolution	81
Setting the Contrast	83
Sending PC Faxes	84
Sending a PC Fax From a Windows Application	84
Creating a Fax Memo in the MultiPASS	88
Designing a Fax Cover Page	88
Preparing the Cover Page Background	89
Opening the Cover Page Designer	90
Using the Cover Page Designer	91
Creating a New Cover Page	92
Inserting Variable Fields	93
Adjusting the Appearance of the Fields	93
Editing an Existing Cover Page	95
Deleting a Cover Page	96
Printing a Fax Cover Page	97
5. Receiving Faxes	99
Receiving Documents	100
Receiving Documents AutomaticallyÑFax Only Mode	100
Receiving Both Documents and Telephone Calls	100
How FaxTel Mode Works	100
Receiving Documents ManuallyÑManual Mode	101
Using the Telephone to Receive a Fax	101
Using an Answering MachineÑAns. Machine Mode	102
Using the MultiPASS With an Answering Machine	103
Printing Documents Received in Memory	103
Receiving While Copying, Printing,	104
Receiving Faxes to the MultiPASS	105
Receiving a Fax Into the In Box	105
Printing a Received Fax When Your Computer Is Off	106
Using the Distinctive Ring Pattern Detection	107
Types of Ring Patterns	107
How DRPD Responds to Calls	108
Communicating Using the Distinctive Ring Pattern	108
6. Copying and Scanning With	109
Setting the Document Feed Lever	109
Copying Documents Using the Operator Panel	110
Scanning With the MultiPASS L6000	112
Scanning From a Windows Application	118
7. Working With Documents	119
Managing Your Documents in the	119
Selecting Documents in the Desktop Manager	120
Printing a Document in the Desktop Manager	120
Working With Jobs in the Out Box Folder	121
Stopping an Active Job	124
Sending a Scheduled, Held, Failed, or Stopped PC Fax	124
Creating a Folder	125
Moving a Document	125
Renaming a Document or Folder	126
Deleting a Document or Folder	126
Emptying the Trash Folder	127
Importing a Document	127
Exporting a Document	128
Attaching a Document to Electronic Mail (E-mail)	128
Manipulating a Document in Document View	129
Arranging the Documents in Document View	129
Scrolling Through a Multi-page Document	129
Removing a Page from a Document	130
Splitting a Document	130
Merging a Document	131
Annotating a Document	132
Features of the Document Viewer Window	134
Adjusting Your View of the Document	136
Changing the Document Orientation	136
Adjusting the Display Size	136
Adjusting the Image Display	137
Paging Through Your Document	138
Reviewing Information About the Document Image	138
Adding Annotations to Your Document	138
Adding a Sticky Note	138
Concealing a Region	140
Inserting a Stamp	140
Highlighting Your Document	141
Creating a Drawing Graphic	142
Showing and Hiding Your Annotations	142
Revising Your Annotations	143
Selecting One or More Annotations	143
Moving an Annotation	143
Resizing the Annotation	144
Copying and Pasting an Annotation	144
Saving All or Part of a Base Page of Your Document	145
Removing an Annotation	146
Exporting the Document	146
Adjusting the Document Viewer Default Options	147
8. Setup and Other Utilities in the	148
Setting Up MultiPASS L6000 Options	149
Setting Up Preferences	150
Setting Up Send Fax Options	151
Setting Up Receive Fax Options	154
Setting Up Speed Dial Assignments	158
Making a Phone Call From	159
Using the Status Monitor	161
Opening the Status Monitor	161
Using the Minimized Status Monitor	161
Using the Status Monitor Window	162
Status Messages	163
Closing the MultiPASS Background	164
Removing MultiPASS Background From StartUp	165
Restarting the MultiPASS Background	166
Adding MultiPASS Background to StartUp	166
Disconnecting the MultiPASS	167
Using MultiPASS Diagnostics	167
Uninstalling the Desktop Manager	168
9. Maintaining the MultiPass L6000	170
MultiPASS L6000 Guidelines	170
Routine Maintenance	171
Cleaning Inside the MultiPASS	172
Cleaning the Scanner Components	175
Toner Cartridge Guidelines	177
FX-3 Toner Cartridge Warranty	179
Replacing the Toner Cartridge	180
Preparing the Toner Cartridge	180
Inserting the Cartridge	182
Transporting the MultiPASS	184
10. Troubleshooting	186
Paper Jams	188
Jams in the Automatic Document Feeder (ADF)	188
Jams in the Output Slots	190
Jams Inside the Unit	191
After Clearing a Paper Jam	195
LCD Messages	196
Printing Problems	200
Print Quality Problems	203
Paper Feeding Problems	203
Faxing Problems	205
Telephone Problems	209
Copying Problems	209
General Problems	210
Technical Notes	211
Using Other Bi-directional Devices	211
MultiPASS Hardware Cannot Initialize	211
Using Switch Boxes	212
If the Power Goes Out	212
Memory Clear Report	212
Appendix A	214
Laser Printer	214
Toner Cartridge	216
Facsimile	216
Copier	218
Scanner	218
MultiPASS Desktop Manager for Windows	220
General Specifications	221
Space Requirements	222
Receiving Faxes and Phone Calls	223
Appendix B	224
LCD Menu System	224
Entering Information in the MultiPASS	225
Entering Your User Information	225
Glossary	230
Index	240
A	240
B	240
C	240
D	241
E	242
F	242
G	243
H	243
I	243
J	243
L	243
M	244
N	244
O	244
P	245
Q	246
R	246
S	246
T	248
U	248
V	248
W	249
Z	249