Canon PIXMA G620 G600 series User Manual - Page 245

Manually Solved Network Troubles Cannot Find Printer on Network/Cannot Printing Cannot Connect to Printer through Wireless Direct Cannot Find Printer on Network/Cannot Printing Printing Out Network Settings Information: Follow the procedure below to print out the network settings information. Step1 Check that printer and wireless router are turned on. Turn the wireless router back on. Wait about five minutes and then turn the printer back on. Step2 Check your devices (e.g. computer/smartphone/tablet) are connected to Internet. Make sure that devices and the wireless router are connected to via Wi-Fi or wired LAN, and that the Internet can be used without problems. Step3 Check that Wi-Fi setting of your printer is enabled. When your printer has an LCD, make sure the on the default network settings. icon indicating Wi-Fi is displayed. Wi-Fi setting is enabled Step4 Move printer and various devices (e.g. computer/smartphone/tablet) close to wireless router. If the distance between the printer and devices and the wireless router is too far, the communication quality is poor. Place the printer and devices closer to the wireless router. Step5 Print out network settings information Print out the network settings information on your printer. Printing Network Settings Checking Printed Network Settings Information: From the network settings information printed in Printing Network Settings, check the entries in items "2-1" and "2-2" Select a combination of "2-2 Result Codes" : "2-1 Diagnostic Result" from the list below and take the indicated action. 245