Canon PIXMA G620 G600 series User Manual - Page 280

5. Check message and select OK. • From computer (macOS): Adjust the setting to prevent paper abrasion from Remote UI. Opening Remote UI for Maintenance Check5 If brightness is set low, increase brightness setting and try printing again. If you are printing with a low brightness setting on plain paper, the paper may absorb too much ink and become wavy, causing paper abrasion. • Printing from your computer (Windows) Check the brightness setting in the printer driver. Adjusting Brightness • Copying Setting Items for Copying Check6 Is platen glass dirty? Clean the platen glass. Cleaning Platen and Document Cover Check7 Is paper feed roller dirty? Clean paper feed roller. Cleaning Paper Feed Rollers Check8 Is inside of printer dirty? During duplex printing, ink may stain the inside of the printer, smudging the printout. Perform bottom plate cleaning to clean inside of printer. Cleaning Inside the Printer (Bottom Plate Cleaning) Note • To prevent staining inside the printer, be sure to set the correct paper size. Check9 Set longer ink drying time. This allows the printed surface to dry, preventing smudges and scratches. • For Windows: 1. Check that printer is turned on. 2. Open Canon IJ Printer Assistant Tool. Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) 3. Select Custom Settings. 280