Canon PIXMA G620 G600 series User Manual - Page 246

C-0 : There is no problem If the printer is not found on the network or printing is not possible even though it is written as "There is no problem", check the following check items. Note • If codes other than "C-0" are displayed at the same time in the item "2-2 Result Codes" see also the correspondence of the other codes. • If "Not connect to the network" is shown, check the item "2-2 Result Codes" and take action according to the code displayed. Check1 Check that security software's firewall is off. A message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set the security software to always allow access. Quit the security software and make sure that the printer is recognized and ready to use. If so, the cause is the firewall setting. Change the firewall settings so that the printer is recognized and ready to use. For details, contact the manufacturer of the security software. If you are using any programs that switch between network environments, check their settings. Some programs use a firewall by default. Check2 Does network name (SSID) of printer match network name (SSID) setting of wireless router that communicates? Check the "3-2-6 SSID" item in the printed network settings information and the network name (SSID) of the wireless router you want to connect to. If they are not matched, check the SSID and password of the wireless router you want to connect to, and then setup manually. Check3 Is printer connected to game-specific SSID (WEP only security) of wireless router? Do not connect to the game-specific SSID. Check4 Is privacy separator, SSID separator, or Network separation function enabled on wireless router? If it is enabled, disable these functions before performing the setup. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Check5 If MP Drivers (Printer Driver) are not installed, install them. (Windows) Click here and install the MP Drivers (Printer Driver). C-1 : Not connected to the network The printer's Wi-Fi setting is disabled. (You can also check if the Wi-Fi icon does not appear on the printer's screen, or if "Disable" is marked in the "3-2 Infrastructure" section of the printed network settings information.) Enable the Wi-Fi setting in the printer's settings screen. 246