Canon PIXMA MG2920 User Manual - Page 394

Check10 Make sure that the firewall of the security software is disabled. If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access. If using any programs that switch the network environment, check their settings. Some programs will enable a firewall by default. Check11 When using a router, connect the machine and computer to the LAN side (same network segment). Check12 When the machine is connected to an AirPort Base Station via a LAN, use alphanumeric characters for the name of the network (SSID). If the problem is not resolved, perform setup according to the instructions on our website. • For placement: Make sure that there is no barrier or obstacle between the access point and the machine. Cannot Communicate with the Machine Using the Access Point Mode Check1 Make sure that the machine is turned on. Check2 Is the access point mode disabled? Enable the access point mode following the procedure below. 1. Press and hold the Stop button until the Alarm lamp flashes 18 times. 2. Release the Stop button. 3. Press the Color button. The Wi-Fi lamp lights up. 4. Press and hold the Wi-Fi button until the POWER lamp flashes 3 times. 5. Release the Wi-Fi button. The access point mode is enabled and the machine can be used as an access point. Check3 Is the machine selected to connect external communication devices (e.g. computers, smartphones, or tablets)? Select an access point name (SSID) specified for the machine as a destination for external communication devices. Check4 Enter a password if you specify it for the machine. Check5 Make sure that external communication devices are not placed far away from the machine. Do not locate external communication devices too far away from the machine. Check6 Make sure that there is no obstruction. Wireless communication between different rooms or floors is generally poor. Adjust the location of the devices. 394