Canon PIXMA MG2920 User Manual - Page 463

If an Error Occurs

Page 463 highlights

If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, the Alarm lamp flashes and a Support Code (error number) is displayed on the computer screen. For some errors, the ON lamp and the Alarm lamp flashes alternately. Check the status of the lamps and the message, then take the appropriate action to resolve the error. Support Code Corresponding to the Number of Flashes of the Alarm Lamp Example of 2 times flashing: (A) Flashes (B) Goes off Number of flashes Cause Support Code 2 flashes There is no paper in the rear tray. 1000 3 flashes The cover is opened while printing is in progress. 1203 Paper is jammed in the paper output slot or in the rear tray. 1300 4 flashes The FINE cartridge is not installed properly, or the FINE cartridge not compatible with this machine is installed. 168A 5 flashes The FINE cartridge is not installed. 1401 The FINE cartridge cannot be recognized. 1403 Appropriate ink cartridge is not installed. 1485 8 flashes The ink absorber is almost full. 1700, 1701 9 flashes The protective material for the FINE Cartridge holder or the tape may remain 1890 attached to the holder. 11 flashes The media type and paper size are not set correctly. 4102 Cannot perform printing with the current print setting. 4103 12 flashes The specified data cannot be printed. 4100 13 flashes The ink may have run out. 1686 14 flashes The ink cartridge cannot be recognized. 1684 463

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If an Error Occurs
When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting
message is displayed automatically. Take the appropriate action described in the message.
When an error occurs, the
Alarm
lamp flashes and a Support Code (error number) is displayed on the
computer screen. For some errors, the
ON
lamp and the
Alarm
lamp flashes alternately. Check the status of
the lamps and the message, then take the appropriate action to resolve the error.
Support Code Corresponding to the Number of Flashes of the Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashes
Cause
Support Code
2 flashes
There is no paper in the rear tray.
1000
3 flashes
The cover is opened while printing is in progress.
1203
Paper is jammed in the paper output slot or in the rear tray.
1300
4 flashes
The FINE cartridge is not installed properly, or the FINE cartridge not
compatible with this machine is installed.
168A
5 flashes
The FINE cartridge is not installed.
1401
The FINE cartridge cannot be recognized.
1403
Appropriate ink cartridge is not installed.
1485
8 flashes
The ink absorber is almost full.
1700
,
1701
9 flashes
The protective material for the FINE Cartridge holder or the tape may remain
attached to the holder.
1890
11 flashes
The media type and paper size are not set correctly.
4102
Cannot perform printing with the current print setting.
4103
12 flashes
The specified data cannot be printed.
4100
13 flashes
The ink may have run out.
1686
14 flashes
The ink cartridge cannot be recognized.
1684
463