Canon PIXMA MG2920 User Manual - Page 68

Troubleshooting Canon Inkjet Cloud Printing Center If an app cannot be installed If the registered app is not in the Apps list If the information is not updated when you press the Update button If you do not receive the registration e-mail Printing starts on its own even if you do not do anything If you are unable to log in correctly even after entering the correct password in iOS or Mac If an app cannot be installed Check the country or region where the printer was purchased. If the printer is taken outside the country or region where it was purchased, apps cannot be installed. If the registered app is not in the Apps list Check the display language of Canon Inkjet Cloud Printing Center. If the display language is switched to a language that does not support an app, the app will not be displayed in the apps list but will continue to be registered. If you switch back to the target language of the app, it will be displayed in the apps list and you will be able to start, register, or unregister the app. If the information is not updated when you press the Update button Because the Properties screen requires network connection with this product, the information may not be reflected immediately. Please wait awhile, and then try updating the information again. If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center. Remote UI startup -> IJ Cloud Printing Center setup -> Delete from this service to delete the service registration. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning. Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services. Remote UI startup -> IJ Cloud Printing Center setup -> Delete from this service to delete the service registration. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning. 68