Canon PIXMA SELPHY DS700 DS700 Photo Print Guide - Page 72

Printed Surface is Scratched or Ink Blots

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Troubleshooting Printed Surface is Scratched or Ink Blots Possible Cause There are ink blots on the printed surface. There are ink blots on the back side of the printed surface. Try This Clean the paper feed roller. See "Paper Does Not Feed Properly" on page 68. If the protrusions inside the printer are stained, open the cover of the printer and then wipe ink off the protrusions using a swab or the like as shown. Important Before cleaning, be sure to turned off the printer. Printed on the back side Follow the steps described below to clean the inside of the printer. of the sheet/The roller 1. Ensure that the printer is turned on. inside the printer is 2. Load the Glossy Photo paper (4"×6"/ 101.6×152.4mm paper). extremely dirty 3. Hold the RESUME/CANCEL button down and release after the POWER lamp flashes five times, then feed the sheet of paper. After the cleaning is operated for a few seconds, the paper comes out. note If the problem remains after performing, repeat this procedure starting with step 1. If the problem remains, contact a Canon service representative. Important Check that your paper is loaded with the correct print side facing up. Inappropriate paper type Check to see if the paper you are printing on is too thick or curled. used See "Print Media to Avoid" on page 18. Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. note If this does not solve the problem, set the paper thickness lever on the left. See "Paper Thickness Lever" on page 8. * Replace the paper thickness lever on the right after printing. 70

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Troubleshooting
70
Printed Surface is Scratched or Ink Blots
Possible Cause
Try This
There are ink blots on
the printed surface.
Clean the paper feed roller.
See “Paper Does Not Feed Properly” on page 68.
There are ink blots on
the back side of the
printed surface.
If the protrusions inside the printer are stained, open the cover of
the printer and then wipe ink off the protrusions using a swab or
the like as shown.
Important
Before cleaning, be sure to turned off the printer.
Printed on the back side
of the sheet/The roller
inside the printer is
extremely dirty
Follow the steps described below to clean the inside of the printer.
1. Ensure that the printer is turned on.
2. Load the Glossy Photo paper (4"×6"/ 101.6×152.4mm paper).
3. Hold the
RESUME/CANCEL
button down and release after the
POWER lamp flashes five times, then feed the sheet of paper.
After the cleaning is operated for a few seconds, the paper
comes out.
note
If the problem remains after performing, repeat this procedure
starting with step 1.
If the problem remains, contact a Canon service representative.
Important
Check that your paper is loaded with the correct print side facing up.
Inappropriate paper type
used
Check to see if the paper you are printing on is too thick or curled.
See “Print Media to Avoid” on page 18.
Note that smudging may occur at the top and bottom edges of the
paper when using Borderless Printing.
note
If this does not solve the problem, set the paper thickness lever on
the left. See “Paper Thickness Lever” on page 8.
*
Replace the paper thickness lever on the right after printing.