Canon PowerShot G1 X Mark II User Guide - Page 212

Disconnected/Receiving failed/Sending failed

Page 212 highlights

Lens Error • This error may occur if the lens is held while it is moving, or when the camera is used in dusty or sandy locations. • Frequent display of this error message may indicate camera damage. In this case, contact a Canon Customer Support Help Desk. A camera error was detected (error number) • If this error message is displayed immediately after a shot, the image may not have been saved. Switch to Playback mode to check for the image. • Frequent display of this error message may indicate camera damage. In this case, write down the error number (Exx) and contact a Canon Customer Support Help Desk. File Error • Correct printing (=198) may not be possible for photos from other cameras or images that have been altered using computer software, even if the camera is connected to the printer. Print error • Check the paper size setting (=200). If this error message is displayed when the setting is correct, restart the printer and complete the setting on the camera again. Ink absorber full • Contact a Canon Customer Support Help Desk to request assistance with ink absorber replacement. Wi-Fi Connection failed • No access points were recognized. Check the access point settings (=149). • A device could not be found. Turn the camera off and on again, and retry the connection. • Check the device you want to connect to and make sure it is ready for connection. Cannot determine access point • The WPS buttons on numerous access points were pressed simultaneously. Try reconnecting again. No access points found • Check to make sure that the access point is turned on. • When connecting to an access point manually, make sure that you entered the correct SSID. Incorrect password/Incorrect Wi-Fi security settings • Check the access point security settings (=149). IP address conflict • Reset the IP address so that it does not conflict with another. Disconnected/Receiving failed/Sending failed • You may be in an environment where Wi-Fi signals are obstructed. • Avoid using the camera's Wi-Fi function around microwave ovens, Bluetooth devices, and other devices that operate on the 2.4 GHz band. • Bring the camera closer to the other device you are trying to connect to (such as the access point), and make sure there are no objects between the devices. • Check the connected device to make sure it is not experiencing errors. Sending failed Memory card error • If the same error message is displayed even when you have inserted a formatted memory card facing the correct way, contact a Canon Customer Support Help Desk. Before Use Basic Guide Advanced Guide Camera Basics Auto Mode / Hybrid Auto Mode Other Shooting Modes P Mode Tv, Av, M, C1, and C2 Mode Playback Mode Wi-Fi Functions Setting Menu Accessories Appendix Index 212

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212
Before Use
Basic Guide
Advanced Guide
Camera Basics
Auto Mode / Hybrid
Auto Mode
Other Shooting
Modes
P Mode
Tv, Av, M, C1, and
C2 Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
Lens Error
This error may occur if the lens is held while it is moving, or when the camera is used
in dusty or sandy locations.
Frequent display of this error message may indicate camera damage. In this case,
contact a Canon Customer Support Help Desk.
A camera error was detected (error number)
If this error message is displayed immediately after a shot, the image may not have
been saved. Switch to Playback mode to check for the image.
Frequent display of this error message may indicate camera damage. In this case,
write down the error number (
Exx
) and contact a Canon Customer Support Help
Desk.
File Error
Correct printing (
=
198
) may not be possible for photos from other cameras or
images that have been altered using computer software, even if the camera is
connected to the printer.
Print error
Check the paper size setting (
=
200
). If this error message is displayed when the
setting is correct, restart the printer and complete the setting on the camera again.
Ink absorber full
Contact a Canon Customer Support Help Desk to request assistance with ink
absorber replacement.
Wi-Fi
Connection failed
No access points were recognized. Check the access point settings (
=
149
).
A device could not be found. Turn the camera off and on again, and retry the
connection.
Check the device you want to connect to and make sure it is ready for connection.
Cannot determine access point
The WPS buttons on numerous access points were pressed simultaneously. Try
reconnecting again.
No access points found
Check to make sure that the access point is turned on.
When connecting to an access point manually, make sure that you entered the
correct SSID.
Incorrect password/Incorrect Wi-Fi security settings
Check the access point security settings (
=
149
).
IP address conflict
Reset the IP address so that it does not conflict with another.
Disconnected/Receiving failed/Sending failed
You may be in an environment where Wi-Fi signals are obstructed.
Avoid using the camera’s Wi-Fi function around microwave ovens, Bluetooth devices,
and other devices that operate on the 2.4 GHz band.
Bring the camera closer to the other device you are trying to connect to (such as the
access point), and make sure there are no objects between the devices.
Check the connected device to make sure it is not experiencing errors.
Sending failed
Memory card error
If the same error message is displayed even when you have inserted a formatted
memory card facing the correct way, contact a Canon Customer Support Help Desk.