Canon imageCLASS D340 imageCLASS D320/D340 Printer Guide - Page 104

Troubleshooting, Finding Information

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Chapter 4 Troubleshooting This chapter includes information to help you solve printer problems. A problem might have one or a combination of causes, including a computer malfunction, software errors, the printer cable, or the printer. Many printing problems are related to how your software interacts with the printer. If you can print a self test, but the printer does not print other jobs, or your printed output is not what you expected, the problem is with your computer, software, or cables. If your printer is not operating properly, try the suggestions in this chapter in the order listed. Finding Information Problem See page Printer Problems CARPS Problems 4-2 4 4-4 Troubleshooting Uninstalling CARPS 4-7 If you have a problem with your printer and you cannot resolve it by referring to the information in this chapter, please refer to the Basic Guide. 4-1

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4-1
4
Troubleshooting
Chapter 4
Chapter 4
Chapter 4
Chapter 4
Troubleshooting
Troubleshooting
Troubleshooting
Troubleshooting
This chapter includes information to help you solve printer problems. A problem might have
one or a combination of causes, including a computer malfunction, software errors, the printer
cable, or the printer. Many printing problems are related to how your software interacts with
the printer.
If you can print a self test, but the printer does not print other jobs, or your printed output is not
what you expected, the problem is with your computer, software, or cables.
If your printer is not operating properly, try the suggestions in this chapter in the order listed.
If you have a problem with your printer and you cannot resolve it by referring to the
information in this chapter, please refer to the
Basic Guide
.
Finding Information
Finding Information
Finding Information
Finding Information
Problem
See page
Printer Problems
4-2
CARPS Problems
4-4
Uninstalling CARPS
4-7